米爾費附早餐的飯店

有些員工似乎訓練有素,我們在這裏慶祝朋友生日的經歷令人失望。我們分配的房間太差了,雖然他們聲稱所有房間都訂好了,無法移動我們,但房間還是在線可用的。生日提前告知了物業,但沒有安排。我們自己點了一個蛋糕,但它沒有“生日快樂”就到了一個被忽視的細節,讓我們感覺他們不在乎。當我們向前台Bilal提出房間問題時,他的回答不專業,不適合熱情好客。整體溝通不良,前台和其他工作人員提供的信息不一致。儘管存在這些問題,但兩名工作人員超越了提供卓越的服務:餐飲部門的Niven和Naser。納瑟非常包容和熱情他爲我們提供了有關物業的寶貴信息,並在入住期間處理了我們的所有需求。他甚至爲我朋友的生日安排了免費蛋糕,儘管幾乎是結賬時間,顯然盡了最大的努力讓我們感到有價值。尼文也非常親切和專業。他們的努力確實對我們的經驗產生了積極的影響。他們出色的服務脫穎而出,但無法完全抵消我們的失望。不確定我們是否會回來

Staff were friendly and welcoming. We were upgraded to a Seaview room which we really appreciated. However, I can't say it's exactly 5 stars yet, as someone who has been to five star hotels across 4 countries, there are certain stuff missing such a complimentary robes and slippers, toothbrushes etc, but of course the hotel is still fairly new and will probably improve over time. Cons during our stay: -There was construction there and the exits to the beach were closed. - There wasn't any buffet dinner the 1st few nights, they kept pushing out the time for dinner as they were hosting a soccer team and the buffet was planned accordingly to their timing, usually past 9.30pm which was too late. - The lunch and dinner menu is still fairly small. - The soccer team (young guys) were quite noisy at early parts of the morning in the outside breakfast area which was just outside our window. - The buffet dinner on Christmas day was absolutely small. - No bathtub in room and could not see which room had a tub listed online as it just mentioned '' shower or tub''. - Gym is extremely small. Pros: -Beautiful sea view. - Located in a Quiet and peaceful environment. - Lulu supermarket located just outside the hotel which makes it convenient. - Rooms had mini kitchen with cutlery and pots etc, washing machine and microwave, fridge etc, which was nice. - House keeping was available on request at any time. - House keeping staff were very friendly. - Security guard was very helpful and friendly. - We could have a small barbecue on the beach at late hours of the night. - Plenty parking. - Sea view room had a balcony. - Hotel provided a mini needle and cotton set which I found unusual and cute, definitely not something I've seen at other hotels. Overall the place has an amazing view, and I'm sure will improve as they develop and get more tourists. We enjoyed our stay and recommend it to others.