This is possibly the best hotel I have ever stayed in!!! The staff and cottages were amazing!!! Let's start with the (only small) negatives... the cottages are a little remote from Knysna centre so you are reliant on using Uber. There is a wonderful on-site pub, but it stops serving food quite early. Plus it is hard to get cars back after 10pm at night. Therefore, some people may be better off staying more centrally. HOWEVER, nowhere else will match the beauty and tranquility of these cottages! The perfect place to relax! Stock up from a supermarket and build a new home!