德洛莫朗德城堡飯店

Upon arrival was just wow factor staff greeted us & brought us to the hotel. At reception was told room wasn't ready so git upgrade which is always lovely but I had told them was out anniversary so I was expecting something spectacular upon arrival to the room which I didn't get aa out room that we booked was nor ready for us,then when got honour room got knocked on door from staff member foe anniversary chocolate which was nice put I would loven 2 see that in room when we.did arrive & thrn later another knock to add chocolate for anniversary hence as room wasn't ready.Room was fantastic just was dead flys on our window still not acceptable have say.we had booked diner in earl of Edmund dining was just ok menu didn't match what viewed online & staff was all over place when ordered got order wrong way round & had swap over & when I asked for water my husband got the water instead of I.also asked for latte near end of meal and was nowhere to be seen and has ask if on way.just didn't live up what castle should offer & expect of it.upin departure girl asked how was stay I just said was nice now that should been alarms.bells she just didn't seem to care or be curious why was just nice she was just going thru the mill.Then when went pay bill got thay wrong also had dispute that and made phone call to spa make sure I had package deal and should looked at my booking to see that not good enough have say,just very disappointing stay we choose this place for reason for service food and grander and we were both so disappointed which what we received.

Wonderful cosy atmosphere. A great crowd there to mingle with as I was solo traveller. The staff were attentive and friendly. The meals exquisite and service top notch. Well organised activities. You can take it as slow or as fun packed as you wish without having to leave the castle. Mass organised by shuttle service and horse racing wonderfully organised too. I will become a regular guest like the others.