訪訪客I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.
匿匿名用戶Very smooth check-in process, fantastic location, staff were always friendly. Rooms were spacious and clean, couldn’t have asked for a better stay in The Hague!
訪訪客用戶Super leuk hotel. waren er vroeg maar mochten gewoon inchecken om 12.30 uur. Hadden wellicht geluk dat de kamer vrij was. Gratis super lekkere koffie. Bed was heerlijk, wel wat klein. Top locatie.
訪訪客Hotels being incredibly expensive in the Hague, we went for the Best Western as we knew the standard. The room was very small. The sink was outside the bathroom - quite strange. So you had 2 waste bins in the room and none in the bathroom. The bed was excellent. The pillows small but larger ones were provided on request. The shower was really good and so too were the towels. Great to have car-parking on site at a reasonable price. Local taxis were surprisingly cheap!