住宿方回覆: Dear Guest,We are sorry to hear that the size of the room did not match your expectations. At UMusic Hotel Madrid, your comfort is a top priority, and we truly value your feedback. We would love the opportunity to improve your experience on future visits, so we are always open to hearing your preferences and needs. We sincerely appreciate your feedback and would be honoured to welcome you back for a more satisfying stay.Best regards,Guest Experience TeamUMusic Hotel Madrid
住宿方回覆: Dear guest, Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our convenient city-centre location and found our facilities complete. It’s great to know that you felt comfortable in the superior room with a balcony this time. Your feedback means a lot to us, and we look forward to welcoming you back for another pleasant stay in the future. Regards, Guest Experience teamUMusic Hotel Madrid
住宿方回覆: Dear Guest,Thank you for your very positive feedback after your recent visit. We are glad to hear that your expectations have been met and that your stay was to your liking and the location and facilities made it even more special. Regarding the pool this only opens during summer season due the weather. We look forward to welcoming you back very soon and give you the opportunity to try our pool. Send you our best regards, Guest Experience TeamUMusic Hotel Madrid
住宿方回覆: Dear Guest, Thank you very much for taking a few moments to share your experience with us. We are very happy to know that we have lived up to your expectations, so it will be a pleasure to have you with us again in the near future. Yours sincerely, Guest Experience Team UMusic Hotel Madrid
住宿方回覆: Dear Kaerpidiyesijujing,We are sorry to hear that the size of the room didn't match your expectations. At UMusic Hotel Madrid, your comfort is a top priority, and we truly value your feedback. We would love the opportunity to improve your experience on future visits, so we are always open to hearing your preferences and needs. We sincerely appreciate your feedback and would be honoured to welcome you back for a more satisfying stay.Best regards,Guest Experience TeamUMusic Hotel Madrid
rubyyw
房間 豪華
入住於 2024 年 9 月
家庭出遊
6 則評論
4.3/5
很好
發布於 2024 年 9 月 20 日
樓下就有劇院,可惜麼遇到排的,還有頂樓酒吧,整體還是不錯的
住宿方回覆: Dear Rubyyw, Thank you for sharing your feedback with us. We are happy you had a nice stay with us and hope to welcome you back really soon. Warm reagards, Guest Experience Team U Music Hotel Madrid
住宿方回覆: Dear Guest,We are pleased to hear that you enjoyed the location of UMusic Hotel Madrid during your stay. We are committed to providing our guests with an exceptional experience, and we are glad to hear that the hotel's convenient location, service and decoration contributed positively to your stay.Thank you for taking the time to share your positive feedback and we look forward to welcoming you back in the future.Best regards,Guest Experience TeamUMusic Hotel Madrid
住宿方回覆: Dear Guest, Thank you very much for taking a few moments to share your experience with us. At UMusic Hotel Madrid, your comfort is a top priority, and we truly value your feedback. We would love the opportunity to improve your experience on future visits, so we are always open to hearing your preferences and needs. We sincerely appreciate your feedback and would be honoured to welcome you back for a more satisfying stay.Best regards,Guest Experience TeamUMusic Hotel Madrid
yaya85hahaha
帶露台的高級客房
入住於 2024 年 6 月
獨自出遊
32 則評論
5.0/5
超棒
發布於 2024 年 8 月 28 日
西班牙入住的第一家酒店!
位置不錯!
住宿方回覆: Dear guest,Thank you very much for taking a few moments to share your experience with us. We are very happy to know that we have lived up to your expectations, so it will be a pleasure to have you with us again in the near future.Yours sincerely,Guest Experience Team/ UMusic Hotel Madrid
住宿方回覆: Dear Tracy, Thank you for your very positive feedback after your recent visit. We are glad to hear that your expectations have been met and that your stay was to your liking. We look forward to welcoming you back very soon and send you our best regards, Guest Experience Team UMusic Hotel Madrid
訪客用戶
房間 豪華
入住於 2024 年 10 月
與好友旅遊
2 則評論
5.0/5
超棒
發布於 2024 年 11 月 19 日
除了房間有點小其他的都很好,早餐也不錯,是半自助的形式,週六早餐餐廳居然還有駐唱。
住宿方回覆: Dear Guest,Thank you very much for taking a few moments to share your experience with us.We hope to welcome you back sometime soon.Warm regards,Guest Experience TeamUMusic Hotel Madrid
訪客用戶
經典單人房
入住於 2024 年 12 月
商務出差
2 則評論
3.0/5
發布於 2024 年 12 月 18 日
缺東少西的,紙巾沒了不問估計不補充,梳子沒有問了才送來,毛巾不常換
住宿方回覆: Dear Guest,First of all, please accept our apologies for what occurred during your stay. We would like to assure you that your comments are a valuable lesson for us, and we appreciate the opportunity to learn and improve from them.Kindly note we will check this matter with the housekeeping to get the bottom of it all. In order to provide you with better service in the future, we would appreciate it if, should any problems arise, you could let us know directly at the hotel. In this way, we will be able to resolve it immediately and ensure that your experience is as pleasant as possible.We hope to welcome you back sometime soon. Warm regards,Guest Experience Team
住宿方回覆: Dear guest,Thank you for your very positive feedback after your recent visit. We are glad to hear that your expectations have been met and that your stay was to your liking.We look forward to welcoming you back very soon and send you our best regards,Guest Experience Team/ UMusic Hotel Madrid