邁索爾皇家蘭花大都市飯店

Was satisfied with the facilities, hygiene, location, etc.

This quality of this hotel is not at all commensurate with the quality of the many hotels of a similar price in which we have stayed in India and it is difficult to see how it justifies the price. It offers a mixture traditional rooms and modern rooms. The traditional rooms are of a poor standard and require updating, particularly the bathrooms. The newer ‘deluxe’ rooms are of basic quality, quite small. Ours had a damp odour and there was evidence of plumbing and structural problems next to the outside of our door (see photos). The service in the restaurant is appalling. With the exception of one waitress (Bindiya) our requests and those of the other guests had to be followed up several times. Despite this when the bill is presented for signature the waiters stood expectantly waiting for a tip. The outside area lacks charm (see photo) however it is preferable to the dark canteen like dining room where tables are laid from breakfast. Many guests take food outside, occupying tables that were not laid up, finding their own cutlery to carry ***** with their food. In contrast, the female receptionist was extremely helpful and charming. The only redeeming factor of this hotel.