潘帕嘉親子飯店

Swissotel Clark for me is the best hotel up north. The hotel itself is incredible. Well maintained and managed. Complete with such useful amenities like the gym and their state of the art pool area. They have variety of restaurants one can enjoy good food and ambiance. One of which is the MARKT, where breakfast is served. Food here are prepared right in front of you or you can simply choose what you want from the array of choices freshly cooked and served. But the best part is , as far as I am concerned, are the people manning the front desk…the duty managers and their team. Special shout out to SHERYL, who was present to give me and my family a warm welcome. This kind gesture truly made up for the 2 hours of traffic our family endured because of the heavy downpour going to Clark.Likewise, to Ethiel, who attended our check in. Overall, we had another wonderful stay in Swissotel. Their brand of hospitality is world class,

他們有一個很好的服務,但我只是期待更多。

酒店入住後才發現旁邊是**。設施很新，但是服務水平有限，餐飲水平除中餐廳可圈可點之外都不高。酒店房間的機電沒有做好。

We were on our anniversary staycation, and for the first time in all the places we’ve stayed at (and we love to travel and stayed in cheaper places), I woke up with a cockroach bite on my eye. I wouldnt’ve posted a review but it still hurts, I can’t scratch my eye and it’s been heavy so it hurts and I can’t work right since, and I do online work, so it’s been hard :( the facilities are good. The food is expensive, not much of a selection, but I hope they clean better. I told the reception and pointed to my eye, they gave us an hour extension for checkout, which isn’t really special, or compensates for the damages their poor cleaning did :/

On arrival a gate-house guard let us in without instructions. After a few minutes of confusion we found the reception. We could see that it is just as it looks the photos; a beautiful quality built and very well maintained sparkling clean boutique hotel. We went to their 'Sunset Grill’ restaurant and seated by lovely staff, a little to eager to take our food order. The room was cool and music was calm and ambient. Exhale, after a long drive - perfect … Suddenly things erupted as the gentle music switched to blaring, loud ”Happy Birthday too you” .. the staff waiting our order burst into loud clapping hands. Repeat and repeat the song in different versions, and the clapping! I went out to the garden but it was also playing outside! I was out on the grass oval before I was far enough away from it, my wife and kids following. It eventually subsided so we returned and tried to and relax, but the birthday group was now shouting. A few pesky flies arrived and persisted, and more shouting so we set up outside. I ordered a NZ white wine at 1,900p, and it wasn't pre-chilled..!? We tried to relax and chill the wine, but many more flies, so we go back inside, but flies are inside too. The food came out and it was good, but stone cold mash potato - I dislike being served cold food, and I cant stand flies on us. We went back for dinner after 9pm. I ordered the steak and explained to the new staff shift that my lunch had been cold and to make sure the dinner was hot, especially the potato. It came out stone cold, again! .. with the worse steak I'd ever seen. Right at that moment about 9:40pm as the food arrived they started switching out the lights! We got up and left, forfeiting the food they already had us sign for. The next day while enjoying the beautiful hotel I notice the pool-bar by was not staffed, I found a staff and ordered 2 Budweiser but they only have 1 in stock. The coffee shop was not staffed either, nor the pizza bar. I walked to the restaurant and ordered pizza at the pool, but I am told I’m not allowed to eat it anywhere but in the resto, or in our room!?! The breakfast was awful - nicely cooked but bad choices of products; we forfeit our second day. Then the last day lunch was finally everything terrific! Lastly on the F&B, there was no water source for guests. So the reception kindly refilled our bottles with a source in the back office. The room is very nice and a good size, good AC and has views, but the bed was very hard foam with thin cheap sheets that are too small. Roll over, re-tuck the sheet, repeat, roll, re-tuck. No gowns nor toiletries either. I cannot understand why such a beautiful facility can have so many silly flaws. It is so close to being everything we look for - Boutique, Kid friendly, clean, play ground, games room and great staff with good swimming pools. Such a shame because I don't think we would return, mainly because of the bed. Quality Pillow Mattress Toppers and sheet set wo

The room is really nice I loved the neutral colors and it was very spacious. The room service was great as well as the hotel cleaning service. Angelica cleaned my room two days in a row & was kind & polite. One time she cleaned my room while I was in there and we had good conversation as well as she taught me Tagalog. She was awesome.

I stayed here for 22 nights with my partner and overall, it was a good experience. We stayed in a deluxe king room on the bottom floor. Pros: -comfortable bed -good shower with many shower heads and hand held hose -good location in Balibago close to many good restaurants and karaoke bars -staff are friendly and attentive, special shout out to Cherry for helping me organize flowers on Valentine's Day -easily accessible by car and free parking -the rate is quite cheap, will be hard to find a better hotel for this price in the area -the WiFi was consistently reliable with fast speeds throughout my stay Cons: -despite daily housekeeping, the floor of the room is always dirty, you cannot walk barefoot in the room or your feet will be black with dirt. needs to be mopped with stronger chemicals -the shower needs a deep and thorough clean with stronger chemicals also. housekeeping staff are mopping the floor, but white and black mould accumulate very quickly which poses a health risk. it seems like they're just cleaning the bathroom with basic chemicals or water only -would be much better if the TV was a smart TV so that guests can enjoy Netflix etc, however they did have cable TV -quite often, our access card stopped working every 2-3 days which is inconvenient as we have to go to reception constantly to get it fixed. also, there are 2 of us but they refused to give us 2 room keys. If the small issue with cleanliness of the floors/shower is resolved and this hotel had a smart TV, it would truly transform the hotel to a 5 star experience. Overall, I would stay here again.

極光別墅和小屋度假村位於馬巴拉卡特市克拉克自由港，距離克拉克自由港區和步行街不到 15 分鐘車程。 此別墅距離克拉克市 SM 購物商城 6.8 英里（10.9 公里），距離水上星球樂園 0.3 英里（0.5 公里）。一定要享受一下收費水上樂園和室外游泳池等度假設施。此別墅的其他設施包括免費 WiFi和現場救生員。您可以到池畔酒吧，點一杯喜歡的飲品，暢飲一番。特色服務/設施包括乾洗/洗衣服務、24 小時櫃檯服務和行李寄存。飯店提供免費自助停車。有 23 間客房提供備有冰箱和烤箱的簡易廚房；您定能在旅途中找到家的舒適。提供免費無線網絡，方便您與朋友保持聯繫。便利設施包括免費瓶裝水和夜床服務；如有需要，還可提供熨斗/熨板。