住宿方回覆: Dear Mr.Xiaofeng,Greetings from Oakwood Hotel & Residence Sriracha!On behalf of the entire team, I would like to express our sincere gratitude for choosing to stay with us once again. It was a pleasure to have you as our guest, and we hope your experience was nothing short of exceptional.We recently received your wonderful comments, and we are truly grateful for your positive feedback. It warms our hearts to know that you find our location convenient for dining, shopping, and entertainment, and that you continue to choose us for your business trips.We also appreciate your comments regarding the room rate and will certainly take it into consideration as we strive to offer the best value to our guests.Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional experience.Kind regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sriracha
MaEva
兩臥室行政房
入住於 2025 年 1 月
家庭出遊
4 則評論
4.5/5
滿意
發布於 2025 年 2 月 14 日
位置不錯,房間很大,早餐很好,下次會再入住
住宿方回覆: Dear Khun MaEva,Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great compliments, and we are truly touched by your positive feedback. It warms our hearts to know that you enjoyed our great location, spacious room, and delicious breakfast. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay.Kind regards,Lina Abdullah
住宿方回覆: Dear Khun Manbahaowangbi, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We are thrilled to hear that you had a wonderful stay with us. Your positive feedback is a great source of motivation for our team and reinforces our commitment to providing exceptional service and offerings to all our guests. I will pass your compliments to our culinary team.We hope you enjoyed the well-maintained, cozy, spacious room filled with extensive amenities, as well as the hotel facilities such as the fitness center and golf practice area. Our infinity pool and rooftop bar offer spectacular views, and we hope you had the opportunity to enjoy them, including the onsen.We regret to learn about your dissatisfaction during outside dining, but we hope you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you once again for choosing to stay with us, and we look forward to serving you again soon.Kind regards,Lina Abdullah
住宿方回覆: Dear Khun Changanpifu, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide brilliant service, and it's gratifying to know that you were pleased with our staff's efforts. Once again, please accept our sincere apologies for the delay during check-in.We hope you enjoyed your cozy room with extensive amenities and hotel facilities. Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests. We hope that you were able to explore nearby local attractions, shopping venues, and the famous night market while staying with us. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon.Warm regards,Lina Abdullah
住宿方回覆: Dear valued guest, Thank you for sharing your recent experience at Oakwood Hotel & Residence Sri Racha. Your positive feedback motivates our team and reinforces our commitment to providing exceptional service and offerings to all our guests. I will pass your great compliments to our culinary team. We are thrilled to know that you had a wonderful stay with us and also glad to know that you enjoyed the well-maintained, cozy, sea view spacious room with extensive amenities and hotel facilities. Our infinity pool and rooftop bar offer spectacular views, and hope you had an amazing evening in our rooftop bar. It’s amazing to know that during your stay, you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city. We certainly pass your wonderful comments to our culinary team. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you again for choosing to stay with us, and we look forward to serving you again soon. Warm regards, Lina Abdullah
住宿方回覆: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback following your recent stay at Oakwood Hotel & Residence Sri Racha. We're thrilled to learn about your amazing experience and we genuinely appreciate your kind words.We're pleased that you found your ocean-view room to be spacious and well-appointed, with all the amenities you needed. You enjoyed our hotel facilities, including an Onsen, infinity pool, and our not-to-be-missed Rooftop bar. We hope that you will also enjoy exploring nearby local attractions, night entertainment venues, and famous street food shops, including noodle shops while staying with us.Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your visit. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. We aim to provide you with a "Home away from Home" experience.Warm regards,Lina Abdullah
訪客用戶
兩臥室豪華房
入住於 2024 年 11 月
商務出差
10 則評論
2.8/5
發布於 2024 年 12 月 10 日
是拉差相對最好的酒店,但房間配套真差,連住三天,每天衹放一根牙刷,跟前台説了兩次,還是每次一根。
住宿方回覆: Dear Valued guest,Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. First and foremost, we sincerely apologize for the inconvenience you experienced with the room amenities. We appreciate your observations and have passed them on to our housekeeping team to ensure improvements are made as soon as possible. Thank you for bringing this issue to our attention. We genuinely value your feedback, as it provides us with the opportunity to enhance our guests' experiences. Once again, we apologize for any inconvenience you faced, and we appreciate your understanding and patience. We hope you will consider staying with us in the future so that we can have the opportunity to exceed your expectations and demonstrate the positive changes we have implemented.Warm regards,Lina Abdullah
住宿方回覆: Dear Valued Guest, I hope this message finds you in good health. Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide exceptional service, and it's gratifying to know that you were pleased with our staff's efforts, your cozy room filled with extensive amenities, and our facilities such as the infinity pool and onsen. Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests. Glade to learn you also had a wonderful time during breakfast time. Should you have any further comments or suggestions to enhance your future visits, please do not hesitate to reach out to us directly. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards,Lina Abdullah
住宿方回覆: Dear Khun DJDQ, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay including breakfast varieties. Please rest assured that your comments have been shared with our housekeeping and culinary teams. We are taking immediate steps to address the issue you raised and re-visit the area to ensure that it won’t occur near future. Location wise we are so convenient that you can easily visit all the local shops, the famous Koh loy park where we offer free drop off 5 min by tuk-tuk, less than 2 min walk away Atara mall offer you a coffee shop, departmental shop, and Japanese restaurants, within 5 min walking distance famous street food market and night entertainment venues. Our sincere apologies in case you missed it. We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. We hope that you will consider staying with us again in the future so that we may have the opportunity to exceed your expectations and demonstrate the positive changes we have implemented. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back in the near future. Warm regards, Lina Abdullah
訪客用戶
一臥室豪華房
入住於 2025 年 1 月
獨自出遊
19 則評論
5.0/5
超棒
發布於 2025 年 2 月 26 日
是拉差的度假酒店非常不錯,無垠泳池面對大海,一級棒
住宿方回覆: Dear Sir/Madam, Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we’re delighted to hear that you enjoyed our beautiful hotel and the infinity pool with its stunning sea view. Your positive feedback means a lot to us. We look forward to welcoming you back for another exceptional stay.Kind regards,Lina Abdullah
訪客用戶
海景一臥甄選房
入住於 2024 年 11 月
商務出差
3 則評論
5.0/5
超棒
發布於 2024 年 12 月 6 日
客房服務態度非常好,早餐種類也跟豐富,房間很大,還可以看到海岸線
住宿方回覆: Dear Valued guest, Warmest greetings from Oakwood Hotel & Residence Sri Racha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great comments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Hope during your stay you can explore our onsen and karaoke and not to be missed our 48th-floor Atara Sky Bar & Bistro famous for sundowners. We also believe you are able to explore nearby attractions and night market during stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards,Lina Abdullah
訪客用戶
海景一臥甄選房
入住於 2024 年 5 月
商務出差
12 則評論
5.0/5
超棒
發布於 2024 年 7 月 3 日
是拉差性價比很高的一個高檔酒店,健身房設施比較多,裏面還有一個卡拉OK,酒店對面就是日本夜市街
住宿方回覆: Dear Valued Guest, Thank you for sharing your recent experience at Oakwood Hotel & Residence Sri Racha. Your positive feedback motivates our team and reinforces our commitment to providing exceptional service and offerings to all our guests. We are thrilled you had a wonderful stay with us and glad you enjoyed the well-maintained, cozy, spacious room with extensive amenities and hotel facilities including a gym and Koraoke room great way to mingle with friends and family. Our infinity pool and rooftop bar offer spectacular views, and we hope you had an amazing evening in our rooftop bar. We also hoping during your stay, you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city due to its location and Japanese restaurants nearby. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you again for choosing to stay with us, and we look forward to serving you again soon. Warm regards, Lina Abdullah
住宿方回覆: Dear Khun Ganhedehai, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha.First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay, particularly concerning the issue with the washing machine. We regret this shortfall in our room facilities, as this is dependent on the room category booked. We are pleased to inform you that our one-bedroom and two-bedroom suites do include a washing machine. Additionally, in our ground floor parking area, we have a complimentary self-service washing machine available for our valued guests. We sincerely apologize if this was overlooked during your stay. Thank you for bringing this issue to our attention. We genuinely value your feedback, as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. We hope you will consider staying with us in the future, allowing us the opportunity to exceed your expectations and demonstrate the positive changes we have implemented.Warm regards,Lina Abdullah
訪客用戶
一臥室豪華房
入住於 2024 年 10 月
與好友旅遊
30 則評論
4.0/5
很好
發布於 2024 年 11 月 24 日
設施:好
衞生:好
環境:好
服務:好
位置挺好
住宿方回覆: Dear valued guest, Warm greetings from Oakwood Hotel & Residence Sri Racha! On behalf of the entire team, I would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we hope your experience was nothing short of exceptional. We recently received your wonderful comments, and we are truly grateful for your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. I hope you had the opportunity to explore our onsen and karaoke facilities, as well as our 48th-floor Atara Sky Bar & Bistro, which is famous for its sundowner views. We also hope you were able to discover nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional experience. Kind regards, Lina Abdullah.