It’s a beautiful historical hotel. The traditional rooms are very large and offer views of the Japanese garden that is exquisite. The bathroom with the open air bath was stunning. I could have spent my entire day soaking in the wooden bath. The cuisine served in the room is to die for. The private bath in their sister hotel was very luxurious. The only detail I would change is to get rid of the ugly plastic shoes that you have to wear inside the hotel. Everything is so luxurious that plastic shoes do not belong to such a stunning place!
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翻譯
住宿方回覆: Thank you very much for staying at Nishimuraya Honkan in Kinosaki Onsen. We are delighted to hear your compliments about our historic building and Japanese garden. We sincerely appreciate that you enjoyed the unique atmosphere of our facility. We are also glad that you liked the spa at our sister hotel. Your valuable feedback regarding the slippers provided in the facility will be taken into consideration. We look forward to welcoming you again in the future.
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Mobile66221862110
入住於 2025 年 2 月
其他
5.0/5
超棒
發布於 2025 年 2 月 22 日
I thought we'd been to some nice ryokan but Nishimuraya Honkan brought it to another level. The building was recently renovated in summer 2024 so the interior is refreshed but still has a nice old school feel. There is a lot of staff and a number of them speak English. We had a tatami-only room which was quite large and a very large bathroom. The bathtub was constantly running hot water and it was so nice bathing and watching the snow fall. The meals were excellent, flavors not too strong and a great variety of high quality ingredients, fortunate enough to visit during Matsuba crab season and it didn't disappoint. The okami came by our room to say hello at dinner and she is very personable and was always around the guest areas. Location is super easy to walk around town. They provide rain boots for messy weather which was really convenient. The futon setup was very comfortable, however the manufacturer Maruhachi (maruhati) does not deliver outside of Japan. They offer full-service car park. The onsen aren't super fancy but the baths are nice and hot. We didn't visit the other onsens in town cause I'm guessing they'd be crowded. There are a gazillion stairways and winding hallways, can take some time to navigate. I think they're like that to confuse intruders haha. Nice and peaceful at night, slept well but our neighbors were very chatty people and we could hear thru the walls. The Guerlain bathroom amenities are a little strong-smelling for my taste. Overall a very good and enjoyable stay that will be memorable for a while.
Lovely ryokan located within walking distance to most of the onsens in town. It’s located near the rope way/cable car station that takes you to the top of the mountain and all the shops in town. The hotel itself is lovely with a small indoor and outdoor onsen. Lovely evening Kaiseki meals services in your room. They have English speaking staff and a very responsive concierge service. When I realise I was arriving too early to take the town’s complimentary shuttle service, they immediately sent a car to pick us up from the train station. This is within less than five minutes of informing them by email! Highly recommended. PS, if you have bad knees and can’t get up from the floor easily, go to their sister establishment up the street. This is a traditional ryokan where you eat seated on the floor and the room gets converted into a bedroom. Super consumable futons and bedding but getting up can be an issue for those with less nimble knees.
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piho
入住於 2024 年 10 月
家庭出遊
5.0/5
超棒
發布於 2024 年 10 月 4 日
Une expérience raffinée, totalement locale et exceptionnelle au niveau du service et de la gastronomie. Magnifique suite, cuisine et service remarquables. Bel onsen dans le ryokan. Et le tout dans le cadre apaisant et charmant de Kinosaki et de ses nombreux onsens publics. Aucune critique à formuler. Si vous cherchez une expérience authentique et raffinée, n’hésitez pas !
翻譯
住宿方回覆: Thank you very much for your heartwarming comment. We are truly delighted to hear that your stay at our ryokan provided you with a refined local experience. We greatly appreciate your kind words regarding our wonderful suite, cuisine, and service. We are also pleased that you enjoyed the onsen in the charming and tranquil environment of Kinosaki. Your remark about having "no criticisms" is the greatest encouragement for us. We sincerely hope to welcome you back to our ryokan in the future. Thank you once again for your kind feedback! "We sincerely look forward to welcoming you back to our inn. We will continue to strive for even better service in the future, so thank you for your continued support." If you need any more help, feel free to ask! Nishimuraya Honkan