AccountInsight (the B2B DSP) reposted this
What’s not to like about a REALLY high CTR? It sounds ideal… until you start asking deeper questions. A few months ago, during a customer review, I learned they’d shifted some budget to a competitor’s solution, with impressive CTR numbers. But as the conversation unfolded, some red flags emerged . The competitor’s solution, while delivering higher CTRs, operated outside the Transparency and Consent Framework (TCF), blocked third-party audit pixels critical for viewability and brand safety verification, didn’t integrate with major SSPs, and made click audits impossible due to “technical restrictions.” Essentially, they were grading their own work and achieving remarkable (yet unaudited) results. Our customer eventually saw through this, realigning with us for the transparency and verification they prioritize. Looking ahead to 2025, I expect this customer—and many others—will be asking a lot more questions, which is good news. Customers who value quality metrics, transparency, and third-party measurement as much as we do are set to win in the long run. As for others, well… sometimes marketing looks more like a gamble than a strategy.