APSE - Association for Public Service Excellence

Missed APSE’s Performance Networks Awards 2024 last week? You can view all the winners and finalists here 👇 https://lnkd.in/e9VWcDPS Mo Baines, APSE Chief Executive said: “It is fantastic to see so many local authorities successfully utilising APSE’s benchmarking to develop their frontline services and achieve excellence. Congratulations to all winners and finalists.” 𝘼 𝙗𝙞𝙜 𝙩𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙩𝙤 𝙖𝙡𝙡 𝙤𝙪𝙧 𝙖𝙬𝙖𝙧𝙙 𝙨𝙥𝙤𝙣𝙨𝙤𝙧𝙨! BBITS Office for National Statistics Obitus Socitm Kersten UK RSK Group Brightly Software Bucher Municipal REEN UK - Streamlining Waste Management Vision Techniques UK Ltd

𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙞𝙣𝙜 𝙖𝙣𝙙 𝘿𝙚𝙡𝙞𝙫𝙚𝙧𝙞𝙣𝙜 𝙖 𝘾𝙤𝙢𝙢𝙚𝙧𝙘𝙞𝙖𝙡 𝙎𝙩𝙧𝙖𝙩𝙚𝙜𝙮 (𝘾𝙋𝘿)  Book your place here 👉 https://lnkd.in/gnNH9CvJ It’s never been more important for local authorities to develop commercial strategies which offset the decline in funding experienced over many years. Additionally, there are exciting opportunities in new and emerging industries which require the commercial awareness and commercial thinking engendered in this one-day Masterclass. Our approach to commercialisation builds on best practice and innovation while ensuring that service delivery, business as usual and continuous improvement are not compromised and that councils do not lock themselves into a high-carbon future.

𝘼𝙋𝙎𝙀 𝙋𝙚𝙧𝙛𝙤𝙧𝙢𝙖𝙣𝙘𝙚 𝙉𝙚𝙩𝙬𝙤𝙧𝙠𝙨 𝘼𝙬𝙖𝙧𝙙𝙨 𝙞𝙣 𝙩𝙝𝙚 𝙥𝙧𝙚𝙨𝙨 📰 "South Kesteven District Council's (SKDC) bin crews have been named the most improved performer at the national APSE Performance Networks Awards. Throughout 2024, the council's waste services have been revamped as it introduced separate paper and card collections, a battery recycling service and new bin lorries." We're thrilled to see coverage of South Kesteven District Council SKDC - winner of Most Improved Performer in Refuse Collection - by BBC News ❤️

𝗔𝗣𝗦𝗘 𝗘𝗻𝗲𝗿𝗴𝘆 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗛𝘆𝗱𝗿𝗼𝗴𝗲𝗻 𝗘𝗻𝗲𝗿𝗴𝘆 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗶𝗼𝗻 𝗘𝘃𝗲𝗻𝘁 – 𝗕𝗿𝗮𝗱𝗳𝗼𝗿𝗱 - ‘𝗛𝘆𝗱𝗿𝗼𝗴𝗲𝗻 – 𝗹𝗼𝗰𝗮𝗹 𝗮𝘂𝘁𝗵𝗼𝗿𝗶𝘁𝘆 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗮𝗻𝗱 𝗽𝗶𝗹𝗼𝘁𝘀’ ⚡ Wednesday 22 January 2025, 10am - 3.30pm, Bradford City Hall This is event - 𝗳𝗿𝗲𝗲 𝗳𝗼𝗿 𝗔𝗣𝗦𝗘 𝗘𝗻𝗲𝗿𝗴𝘆 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 - is a great opportunity to learn how hydrogen can and is being deployed to achieve local targets around carbon reduction, air quality, growth and more! You will hear from local authorities regarding their motivations to deploy hydrogen and their practical experience in hydrogen production projects and local deployment. Agenda includes: 💡 Panel discussions 💡 Audience question and answer session 💡 Best practice case studies 💡 Presentation from Bradford City Council on their hydrogen production project Book your place here 👇 https://lnkd.in/eus6HhFa

𝗔𝗜 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀 𝗦𝘂𝗿𝘃𝗲𝘆 🤖 Click here to complete 👉 https://lnkd.in/grbKBqqD APSE in partnership with Heriot-Watt University Edinburgh and GO-LLM, are conducting a survey to gather information on local authority AI journeys. The findings of the research will be disseminated through APSE to share best practice and ideas and inform the future development of AI and digital innovation in local government. The survey should take no more than 20 minutes. 

𝗔𝗣𝗦𝗘 𝗟𝗼𝗰𝗮𝗹 𝗔𝘂𝘁𝗵𝗼𝗿𝗶𝘁𝘆 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗖𝗹𝗲𝗮𝗻𝗶𝗻𝗴 𝗦𝘂𝗿𝘃𝗲𝘆 🧽 🧼 Click here to complete 👉 https://lnkd.in/ghdt3WQf We are conducting a survey to create a snapshot of the most pressing issues in the sector - the results of which will be presented at the APSE Facilities, Catering and Cleaning Management Seminar 2025. The survey will take around 15 minutes to complete and all responses will be kept anonymous.

𝘽𝙪𝙯𝙯𝙞𝙣𝙜 𝙞𝙣 𝘽𝙡𝙖𝙘𝙠𝙥𝙤𝙤𝙡! Thank you to everyone who made Performance Networks 2024 so engaging and informative 👏 With a huge range of presentations, thematic forums, and workshops, our experts explored a variety of topics across frontline local services. Our expert speakers included: 💡 Damian Lyons Lowe Lyons-Lowe, Chief Executive, Survation Ltd; 💡 Emma Bernstein, Sport England; 💡 Patrick Allcorn, Head of Local Net Zero Delivery and Demonstration, DESNZ; 💡 Debbie Johns, Head of APSE Performance Networks; 💡 Anita Brown, National Chair, LACA - The School Food People; 💡 Jonathan Pertot, Head of Street Operations, City of Stockholm; 💡 Iain Varah, Chief Executive, Vision - Redbridge Culture & Leisure; 💡 Sara Alves, System Administrator, City of Stockholm; 💡 Colin McInnes, APSE Associate; 💡 Sally Cheeseman, 4GLOBAL PLC; 💡 Emma Taylor, APSE Executive Consultant; 💡 Scott Butterfield, Strategy, Policy and Research Manager, Blackpool Council; 💡 Mo Baines, APSE Chief Executive; 💡 Mike Cockburn, Assistant Director – Climate Emergency and Environment, Wirral Council; The ✨𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰✨ once again demonstrated the incredible performance and improvements being made by local authorities across the UK - you can view all the finalists and winners here 👇 https://lnkd.in/e9VWcDPS Thank to our overall seminar sponsor, REEN - Streamlining Waste Management and to the staff at the Village Hotel Blackpool for being so accommodating! Presentations are available to download here 👇 https://lnkd.in/g27G4g-M

Time is running out to book your place! Putting service-user perspectives at the heart of performance reporting - Hear from Audit Wales in this 𝗙𝗥𝗘𝗘 webinar for APSE member councils on Wednesday 11 November... A 2024 report by Audit Wales found few councils are putting the views of those who use local services at the core of their reporting, casting doubt on whether many councils have proper arrangements to secure economy, efficiency, and effectiveness in the use of their resources (therefore failing in their statutory performance requirements under the Local Government and Elections (Wales) Act 2021). With speakers from Audit Wales and APSE Performance Networks, join our discussion exploring how councils can put service-user perspective information at the forefront of their performance reporting. Speakers include: 📣 Sara-Jane Byrne, Audit Manager, Audit Wales; 📣 Debbie Johns, Head of APSE Performance Networks; 📣 Dave Clark, Senior Business Development Officer, East Riding of Yorkshire Council. 👇 Book your place by click on the link below 👇 https://lnkd.in/g6Q_gmyN For more information, please contact Matt Ellis, APSE Principal Advisor, on mellis@apse.org.uk

𝙊𝙖𝙠𝙛𝙞𝙚𝙡𝙙 𝙂𝙖𝙧𝙙𝙚𝙣𝙨 𝘾𝙧𝙚𝙢𝙖𝙩𝙤𝙧𝙞𝙪𝙢: 𝘼 𝙋𝙚𝙖𝙘𝙚𝙛𝙪𝙡 𝙋𝙡𝙖𝙘𝙚 𝙛𝙤𝙧 𝙍𝙚𝙛𝙡𝙚𝙘𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙍𝙚𝙢𝙚𝙢𝙗𝙧𝙖𝙣𝙘𝙚 "The crematorium was designed with the grieving process at the forefront. From the tree-lined paths to the stunning views of the surrounding countryside, every detail is meant to create a calming and peaceful atmosphere. The building itself offers a welcoming and respectful environment. Inside, the chapel accommodates up to 120 people, with options for both traditional and more personalised services. Families can choose from full services, shorter cremations, or even direct cremations. Music and visual tributes are available to make each service personal. The chapel is also fully inclusive, offering a hearing loop for those with hearing impairments. One unique feature of the chapel is the water feature behind the catafalque, symbolising the different stages of grief." Lucia Gervis, APSE Solutions Client Coordination Officer, reflects on her visit to the first crematorium in Central Bedfordshire. Read online here 👇 https://lnkd.in/dUmMrXTY

Our annual Perfornance Networks Seminar has begun!! Colleagues from Stockholm speaking at our conference today about snowfall management and street scene. Fascinating! APSE - Association for Public Service Excellence