BareRock

At BareRock we want to empower your business with the advice you need to not only handle complaints appropriately when they do come in but also avoid them from happening altogether. This is why we sat down to ask our COO and Co-founder John Netting the 5 key points to understanding your customer and how these points can help prevent complaints for your business. 👇🏻 Download the guide below 👇🏻 #insuretech #complaints #customer #customerunderstanding #customerservice #insurance #pii #barerock #complaintprevention

Want to discover how PII can evolve from a “grudge purchase” to a strategic business advantage that reflects and rewards your firm’s commitment to excellence? Join us on Wednesday as we’re talking all things PI and how to make it sexy! Kim Binks will be joined by Jonathan Newell (Co-Founder & CEO) and John Netting (Co-Founder & COO) from BareRock as they challenge traditional perspectives on PII and introduce a groundbreaking solution for forward-thinking advice firms. 🗓️ Wednesday 27th November 🕙 11:00 - 12:00 📍 Online Sign up for free here ➡️ https://lnkd.in/ewkXw5fk

We are making PI sexy… Join our Co-founders Jonathan Newell & John Netting as they discuss how BareRock are reimagining professional indemnity insurance with Kim Binks of The Verve Group A conversation you won’t want to miss out on. Save your space now 👇🏻 #pii #insurance #professionalindemnity #professionalindemnityinsurance #insuranceindustry #insuretech #innovation

We spoke to our Co-founder and COO John Netting about complaint prevention, and the importance of weaving certain factors into the business to significantly decrease the risk of complaints arising. Read or download the pdf to see what he has to say on the subject.... #barerock #complaints #pii #insuretech #customerservice #fintech #insurance #risk #riskmanagement #complaintmanagement

We’re incredibly proud of this industry-first initiative! We aim to support the mental health and wellbeing of individuals within BareRock’s Club Member firms by covering the costs of professional counselling. https://lnkd.in/gCHEghKB #insuretech #mentalhealth #worldmentalhealthday #mentalhealthatwork #insuranceindustry

https://lnkd.in/gCHEghKB “We are constantly seeking ways to enhance our offering and provide meaningful value to our Club Members where it's needed most. By offering compassionate support on a human level, alongside technical and strategic assistance during complaint situations, we can help our Club Members better manage the emotional and mental toll of dealing with stressful complaint situations. This mental health and wellbeing support is a great demonstration of our commitment to our customers and to the FCA's vulnerable customers guidance.” Jonathan Newell CEO & Founder.

The second instalment of the BareRock briefing is live on our website! In this edition, we're focusing on a topic that's essential for every financial advice firm: effective complaint management. https://lnkd.in/g-vpADfQ

“This award isn't just a recognition of past achievements; it's fuel for our future innovations.” BareRock CEO Jonathan Newell speaks of the gratitude and excitement we all felt at being awarded The Verve Group’s Innovator of the Year 2024! https://lnkd.in/gRyrGTwJ

We’re so excited to announce our partnership with financial education charity LifeSavers team Just Finance Foundation — “We believe that financial education should start at a young age, which is why we are delighted to support the great work of the JFF.” Jonathan Newell https://lnkd.in/gb4pSTpN

A proud moment for all of us here BareRock! Thank you The Verve Group for naming us your Innovator of the Year 💥 #VerveAwards24 #VerveEvolution24