Yesterday we held our first #BraHQXPDay and we are buzzing 🌟
We had ten people from across our Customer Services, Warehouse and Retail teams come and spend the day at Bra HQ. The day was designed for those who are looking to build a long-term career in a retail environment, to gain a deeper understanding of how all our teams work together to deliver our purpose.
🖥️ We heard about the different teams in IT and how they support every area of the business. We learnt some crazy stats about security and picked up on terms we weren’t familiar with like “sticky nav” and “fuzzy searches”.
🩱 We learnt about our critical path, technical design and the supply process. The teams were surprised by the time difference in freight methods and were fascinated by the number of checks done through the sealing process.
📖 We talked about our brand campaigns, magazines and approach to retail marketing. Data insights were super important, and the team could see how valuable our customer insights are to driving what we do.
💰 We heard about the different routes into Finance and learned the important fact that curiosity and problem solving are key skills, more so than just being good with numbers…though that does help!
📦 We toured the Warehouse and stopped at each of the departments to learn about Shops, Goods In, Returns and QC. The Warehouse was a surprise to many as they’d never been to one before.
📞 We spent time in Customer Services looking at the different ways we deliver our purpose through Virtual Fits, Phone, Email and Live Chat. The retail attendees loved hearing the team use all the same phrases and questions that they would use in store.
📈 We then ended the day on a #career activity – looking at focusing on the options and next steps people could take to start moving towards their goal.
It was a jam-packed day, filled with energy, curiosity, great questions and surprises and we look forward to hosting another one later in the year.
#WeAreBravissimo #CareerDevelopment #CareerInRetail
