Hotel Café Royal

Karim Bernichi, our Head Concierge at Hotel Café Royal, has been awarded the Service Through Friendship Award at the prestigious Le Clefs d'Or ceremony!  This remarkable accolade recognises Karim’s unwavering dedication to delivering exceptional service and fostering genuine connections with our guests and colleagues. His commitment to creating memorable experiences exemplifies the true essence of hospitality and perfectly aligns with the core values of Le Clefs d'Or. As our Head Concierge, Karim’s passion for building relationships not only enhances our guests' experiences but also enriches our team culture at Hotel Café Royal. Join us in congratulating Karim on this well-deserved honour! We are incredibly proud to have him as part of our team and look forward to the continued positive impact he will bring to our community. #LeClefsDor #ServiceThroughFriendship #KarimBernichi #HeadConcierge #HospitalityExcellence #HotelCafeRoyal

Meet our new General Manager at Hotel Café Royal, Eugene Leonard, as he shares his favourite spots throughout our iconic hotel! #HotelCaféRoyal #GeneralManager #Hospitality #LuxuryTravel

We’re thrilled to share that Hotel Café Royal has been awarded Two Michelin Keys, recognising us as one of the finest hotels delivering an exceptional guest experience. The Michelin Keys, akin to Michelin Stars for restaurants, honour excellence in hospitality. We are proud to be one of only 37 hotels in the UK and Ireland to receive this accolade in its inaugural year. This achievement reflects the dedication and hard work of our team, highlighting Hotel Café Royal as a leader in service excellence. As we celebrate, we remain committed to continually enhancing the guest experience. #MichelinKeys #HotelCafeRoyal #LuxuryHospitality #ServiceExcellence

On this International Housekeeping Week, we proudly celebrate our incredible colleagues who work tirelessly to keep our hotel pristine. From valet attendants and room attendants to uniform teams and our talented floral designers, every individual plays a crucial role in creating a beautiful and luxurious environment for our guests. Thank you for your dedication, meticulous attention to detail, and unwavering commitment to excellence. Your hard work is the heartbeat of our operations, and we are truly grateful for everything you do! #InternationalHousekeepingWeek #ExcellenceInService #TeamAppreciation 

Now recruiting the best of the best. An opportunity has arisen to join our marketing team as PR & Partnerships Manager. For more information, please visit https://lnkd.in/dqk9mYC7 #HotelCafeRoyal #TheSetCollection #Marketing #PR #Luxuryhotels #Careers

Now recruiting the best of the best. Join our team at Hotel Café Royal, driving commercial success across the business. An opportunity has arisen to join our commercial team as Director of Revenue. For more information, please visit https://lnkd.in/dqk9mYC7 #HotelCafeRoyal #TheSetCollection #Revenue #Luxuryhotels #Careers

British-Nigerian artist Yinka Ilori MBE has transformed Piccadilly Circus with his vibrant installation, Good Things Come To Those Who Wait. Inspired by Greek mythology, this striking artwork features two winged horses on giant plinths, symbolising the power of imagination. We had the pleasure of welcoming Yinka himself to Hotel Café Royal, where many of our beautiful suites offer panoramic views of West London. The installation will be on display until August 31st—make sure you don't miss it! #HotelCafeRoyal #TheSetCollection #London #WhatsOn #WestEndArt

✨ Welcome Eugene Leonard, Our New General Manager ✨ We are thrilled to introduce Eugene Leonard as the new General Manager of Hotel Café Royal. Coming from a prestigious luxury property in Beverly Hills and with a wealth of experience at London’s leading hotels, Eugene brings unparalleled expertise in the ultra-luxury hotel industry. We’re excited for the fresh perspective and continued dedication to excellence Eugene will bring to our iconic hotel. Please join us in welcoming him to Hotel Café Royal! #HotelCafeRoyal #TheSetCollection #London #Hospitality

Let's shine the spotlight on Kyle Abella, Groups & Events Coordinator, who plays a crucial role in upholding our high standards of excellence within the Events department. 1. Could you describe your role at the hotel and what your typical day looks like? As an Events Coordinator, I manage incoming phone and email inquiries, ensuring each is directed to the appropriate manager. I also prepare and distribute the Banqueting Event Order (BEO) to the operations, kitchen, and pastry teams, keeping everyone informed of any updates for upcoming events. Additionally, I create labels and menus, making sure that dietary requirements and allergens are clearly identified, so our team is well-prepared. 2. How did you end up in your current position at Hotel Café Royal? I first learned about Hotel Café Royal at a job fair hosted by the University of Greenwich, where I connected with the Recruitment Manager, Melissa Wong. We kept in touch, and as I approached graduation, I reached out to her again. This led to the opportunity to join the team, and I’m proud to now contribute to such a prestigious hotel. 3. What do you enjoy most about working at our hotel, and how do you think it sets us apart in the hospitality industry? I truly appreciate the supportive environment and the willingness of my colleagues to help me grow in my role. The comprehensive induction process, especially the team-building activities, made it easier to connect with my colleagues right from the start. What really distinguishes Hotel Café Royal is its commitment to investing in its people from day one, creating a strong foundation for new employees and setting a high standard in the hospitality industry. #HotelCafeRoyal #TheSetCollection #London #ColleagueSpotlight #Hospitality

Join our elite Front Office Team at Hotel Café Royal, ranked among TripAdvisor’s Top 10 Hotels in London. Elevate your career in luxury hospitality and apply today. https://lnkd.in/dqk9mYC7 #HotelCafeRoyal #TheSetCollection #FrontOffice #Luxuryhotels #Careers