Cloud Orca

😊 It was a very proud moment when Revolut selected Cloud Orca to act as their digital transformation partner, tasked with implementing a multi-cloud Salesforce solution to support their B2B sales and support operations. 🤝 Cloud Orca successfully implemented a range of Salesforce technology and formed a great partnership with the team at Revolut, working closely with the team. 🚀 We're excited to watch Revolut continued success and growth on the Salesforce platform and look forward to continuing the successful partnership in the future. 💜 Watch our Customer Success Story on the implementation here ➡️ https://lnkd.in/emigvZHv #salesforce #technology #fintech #financialindustry #growth #success #digitaltransformation

Slowly ticking them off... On to the next challenge with Cloud Orca!

AI is transforming customer engagement, and Salesforce’s Agentforce is leading the way. 🥇🌟    With autonomous AI agents, teams are empowered to focus on high-impact tasks while AI manages routine customer interactions, providing proactive and real-time support 24/7.    Agentforce not only boosts efficiency but also enhances customer satisfaction by offering personalised solutions across channels. 💥   At Cloud Orca, we’re excited to help businesses unlock this potential to improve productivity and scale effectively. We recently attended this year’s Dreamforce and got the scoop on the new AI platform. Find out more about Agentforce and bring your customer service into the future: https://lnkd.in/eruanynF 🚀   #AI #Salesforce #Agentforce #CloudOrca #CustomerExperience #Automation

We're continuing to grow the team at Cloud Orca and Cooper Parry and we're looking out for Salesforce consultants to join our team of superstars in the UK 🤩 If you're looking for a new challenge, have experience with Salesforce, want significant autonomy in a remote role, are based in the UK, and fancy playing a major part in the continued success of the team, then we’d love to hear from you ✌🏽 https://lnkd.in/ejBDsaNZ

Revolutionise Customer Experience with Service Cloud 🚀🌟   Want to elevate your customer service? The team at Cloud Orca have put together this insightful blog on how Service Cloud can help you:   🔧 Optimise workflows 📊 Leverage advanced analytics 🤖 Automate processes for faster support 💡 Deliver personalised experiences   Take your customer support to the next level with smarter tools and streamlined operations. Read the full article by Kim, here: https://lnkd.in/ednPeZYm   #CustomerExperience #ServiceCloud #Salesforce #CX #Automation #AI #CloudTech

Another huge deal for Cooper Parry 🎉   We’re excited to welcome the MacroFin team to CP as we continue building the next-gen professional services group, covering accountancy, wealth management, deals, tech and law.    MacroFin is an award-winning, NetSuite-certified ERP consultancy, specialising in the implementation of NetSuite products and other support packages.    This is their 11th deal in less than 2 years. But more than that, it’s a massive statement of CP’s major expansion in the digital and tech space.   Read the full story here: https://lnkd.in/eHeF_p4Z #Tech #Acquisition #Deal #NetSuite

And just like that, the Cloud Orca Team have wrapped up another project with ElevenLabs. 🎉   We set up a contract management system to make tracking and renewing contracts much easier.   By automating contract creation, keeping tabs on changes like upgrades, and setting up alerts for renewals, we boosted both accuracy and efficiency. 🎯   On top of that, we rolled out a sales assignment model that automatically distributed records to the sales team according to territory and industry, which helps streamline the process - and ultimately support ongoing growth. 🚀   Thank you to the ElevenLabs team for your continued trust in Cloud Orca, we look forward to working with you again!   #CloudOrca #Salesforce #Automation

And just like that, the Cloud Orca Team have wrapped up another project with ElevenLabs. 🎉   We set up a contract management system to make tracking and renewing contracts much easier.   By automating contract creation, keeping tabs on changes like upgrades, and setting up alerts for renewals, we boosted both accuracy and efficiency. 🎯   On top of that, we rolled out a sales assignment model that automatically distributed records to the sales team according to territory and industry, which helps streamline the process - and ultimately support ongoing growth. 🚀   Thank you to the ElevenLabs team for your continued trust in Cloud Orca, we look forward to working with you again!   #CloudOrca #Salesforce #Automation

Your CRM can hold the key to critical business challenges, including sales, marketing and customer service. 🔑 But if you don’t already have a CRM, do you need one? Our award-winning Cloud Orca team are bona fide CRM experts. And our COO, Tony Di Carlo, has put together the five most obvious signs that you need Salesforce. Check them out here: https://lnkd.in/eAY9DCmz #CRM #Salesforce #Blog #Marketing #CustomerService

Things you love to see 💜🐳 A huge shoutout to the incredible Cloud Orca team for hitting the highest score (1000/1000) on our Salesforce Partner Programme scorecard, with a lot of the FY still to go. I've always been a massive fan of the Salesforce Partner Programme, where partners can gain recognition for their continued hard work. The scoring reflects key pillars such as: 🤝 Customer Success and Collaboration with the Salesforce Team 💡 Driving Innovation ☝️ Expanding Practice Growth 🌳 Promoting Sustainability and Equality 💛 Committing to Pledge 1% Thank you to our team for their continued great work, to our partners at Salesforce and of course, our customers for their continued trust in Cloud Orca! #customersuccess #salesforce #partnership #innovation #growth