Covéa Insurance

🤝 Fantastic start to 2025! Lee Venamore, Stephanie Ivil and Matthew Robinson were delighted to host our SME New Year Lunch event today at The Drift, London, bringing together some of the industry's leading specialist brokers.   It was great to catch up after the festive period and share our exciting plans and strategy for 2025.    These face-to-face connections are what make our partnerships thrive, helping us shape and deliver solutions that really matter for SME businesses nationwide. This is why we're looking forward to welcoming all our broker partners to our upcoming Commercial Roadshows across the UK!   Special thank you to everyone who joined us and contributed to such engaging discussions. Here's to a successful 2025 together! Keith Hector #DoingWhatReallyMatters #SME #CommercialLines #BrokerPartnerships #BusinessInsurance #Networking

🏠 Helping your customers choose the right contents insurance can make all the difference when the unexpected happens.   As experts in what we do, we're committed to providing you with the tools and insights you need to build strong, sustainable relationships with your customers.    Check out our latest article to learn more about how you can help protect what matters most to them. #DoingWhatReallyMatters #PersonalLinesInsuranceEducation #Brokers #ContentsInsurance #CustomerProtection 

🏠 Help your customers keep their homes pest-free!   Prevention is key - spotting the early signs of mice, bee, or woodworm activity can save your customers from serious property damage down the line.   Our latest guide shares practical prevention tips like: • Sealing entry points around foundations and utilities • Identifying bee-repelling plants to prevent nesting • Reducing moisture to discourage silverfish and cockroaches • Regular inspection areas for woodworm damage   As part of our commitment to protecting customers against the worst happening, we're sharing this comprehensive guide that you can pass on to help them take proactive steps in maintaining a pest-free home.   Download now to help your customers protect their properties before problems arise.   #DoingWhatReallyMatters #PropertyProtection #RiskPrevention #PersonalLinesInsuranceEducation

Help your customers stay ahead of property issues!    We've created a practical guide on preventing pipe leaks that you can share with your customers - demonstrating the added value you bring to their insurance journey.   From seasonal preparation tips to smart preventive measures, this resource helps your clients protect their properties year-round. It's another way we're working together to deliver proactive risk management solutions.   Download and share our guide to show your customers you're thinking about their needs before issues arise. https://lnkd.in/eT7uYbeB   #BrokerSupport #RiskManagement #InsurancePartnership #PropertyProtection #DoingWhatReallyMatters #ExpertAdvice

Meet Shaun MacGowan, one of our incredible #UnsungHeroes at Covéa Insurance! 🌟   When a customer faced a leaking roof just days before an important trip, Shaun stepped in to show exactly what "Doing What Really Matters" means in action. Not only did he get the issue resolved swiftly, but his outstanding service turned an unhappy customer into a loyal one.   As a senior complaints handler, Shaun shows how our passionate colleagues make the difference.    His approach? Simple but powerful: Listen, empathise, and take action.   We're proud to have talented people like Shaun who demonstrate why our award-winning service makes us who we are - because at Covéa Insurance, we don't just handle claims – we build lasting relationships through outstanding care. Chloe Neal, Sue Coffey, Keith Hector, Stephen Long, Vicki Heslop   #DoingWhatReallyMatters #Insurance #CustomerExperience #ProudToBeCovéaInsurance

❄️ With the current freezing temperatures and predicted to continue to drop below zero across much of the UK this evening, it's crucial to protect your customers' properties from frozen pipes.❄️   🏠 Key steps to share with your customers: 1. Keep heating on at a minimum of 7°C, even when the property is unoccupied. 2. Open kitchen and bathroom cabinet doors to allow warm air to circulate around pipes. 3. Ensure pipes are properly insulated, especially in lofts and exterior walls. 4. Know where the mains water supply is and how to turn it off. 5. Run your taps regularly and consider leaving taps on a slight trickle overnight in vulnerable areas. 🛠️ If pipes do freeze: 1. Turn off water at the stopcock immediately 2. Open all taps to drain the system 3. Don't use naked flames to thaw pipes 4. Apply gentle heat using hot water bottles or hairdryers 🚨 Warning signs of frozen pipes include: 1. Low or no water pressure. 2. Frost visible on exposed pipes. 3. Bulging or cracking on a pipe. 4. Strange noises from pipework. 5. Unexpected damp patches on walls or ceilings. At Covéa Insurance, we're here to support you and your customers and our expert claims team is available 24/7 should the worst happen.   👥 Tag a broker colleague who might find this useful!   #DoingWhatReallyMatters #RiskManagement #BrokerSupport #WinterPreparedness #PropertyProtection

We're delighted to introduce Steven Coughlin - Cert CII as our new Regional Development Manager for the South East!   With over 20 years of industry experience across underwriting, claims, and broking, he brings valuable expertise and a deep understanding of broker needs to the role. His journey from police officer to insurance professional showcases his adaptability and determination.   Steven's passionate about building strong, long-term relationships with our broker partners and ensuring they get the local, specialist support they need.    His customer-focused approach and extensive experience make him a fantastic addition to our team.   Read more about Steven's story and his vision for supporting our brokers below. Keith Hector, James Payne, Lee Venamore   #DoingWhatReallyMatters #NewHire #BrokerRelationships

When we asked our brokers to describe our partnership in one word, here's what they said:   Proactive 🎯 Collaborative 🤝 Engaging 💫   These words reflect exactly what we strive for at Covéa Insurance - building strong, lasting relationships with our broker partners through active engagement and teamwork.    Standing shoulder to shoulder with our brokers isn't just a value, it's how we do business every day.   Thank you to all our amazing broker partners for your continued trust and collaboration! Sue Coffey, Keith Hector, Marc Moss, Lee Venamore    #BrokerPartnerships #NetworkingEvents #DoingWhatReallyMatters

❄️ Brr, a chilly welcome to 2025! 🥶 With temperatures dropping and snow & ice warnings from the Met Office across the UK this weekend, it’s time to wrap up warm! Don’t forget about our furry friends! 🐾 Share this helpful guide with your customers to help keep their dogs safe on their winter walks! Stay safe and cozy out there! #WinterReady #PetCareTips #DoingWhatReallyMatters

Are your customers #StormReady? Check out these tips to staying safe during the bad weather expected by the Met Office today and tomorrow.   Our claims teams are ready and waiting to help, with surge plans in place to maintain our service standards.   To help us provide the quickest possible response to those most affected by the weather, we'd be grateful if you could temporarily hold off on non-urgent enquiries. Rest assured, we'll be back to business as usual once the severe weather has passed.   For more #StormReady information please visit https://lnkd.in/eG_C767Q   #DoingWhatReallyMatters #NewYear #Storm