Credit Services Association

As we approach the end of 2024, we wanted to wish our members a very merry Christmas and a happy new year.   Our office opening times during the festive period are listed below.

CSA Supplier Members offer products and services that can support the processes of a company in the debt collection industry. The CSA website contains an extensive archive of a collection of 30-minute webinars, with recent topics including AI, Consumer Duty and the changing face of collections. These webinars are available to view for free here:

As we approach the end of 2024, we wanted to wish our members a very merry Christmas and a happy new year.   Our office opening times during the festive period are listed below.

The CSA is pleased to announce that Data On Demand will return as headline sponsors at the 2025 UK Credit & Collections Conference (UKCCC). The UKCCC brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms, their customers and stakeholders, and concludes with the CSA Awards. Commenting on the partnership, Stuart Murgatroyd, CEO of Data on Demand said: “Following a great event in 2024 and continued growth for our business in the Collections & Debt Purchase sector, it was an easy decision to repeat our commitment to our customers and to fostering relationships within the CSA community. We are excited to be supporting the CSA in delivering another valuable event and contributing to meaningful discussions as we continue to help our clients deliver better customer outcomes.” To read more click here: https://lnkd.in/dJwcUiqA Event details: https://lnkd.in/dZDR6vjH #ukccc2025

The CSA is excited to announce that the 2025 UK Credit and Collections Conference (UKCCC) and CSA Awards will be held on Thursday 11 September at the Radisson Blu, Manchester Airport.   We are also delighted to announce that Data On Demand are returning as our headline sponsors for 2025.   Open to both CSA Members and non-members, the UKCCC brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms, their customers and stakeholders.   Tickets are now on sale via the link below: https://lnkd.in/eJVnc4HY

The CSA is excited to announce that the 2025 UK Credit and Collections Conference (UKCCC) and CSA Awards will be held on Thursday 11 September at the Radisson Blu, Manchester Airport.   We are also delighted to announce that Data On Demand are returning as our headline sponsors for 2025.   Open to both CSA Members and non-members, the UKCCC brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms, their customers and stakeholders.   Tickets are now on sale via the link below: https://lnkd.in/eJVnc4HY

With prices starting from as little as £45 the Collections Learning Initiative (CLI) is an affordable and effective way to upskill collections staff at all levels, giving them instant, convenient access to high quality, flexible virtual training materials tailored to the needs of the individual and the business.   To find out more about the CLI, or purchase it online click the link below: https://lnkd.in/eUtw675Z

🚨 Missed our CSA Supplier Webinar? Catch Up Now! 🚨   Our recent CSA Webinar, Changing the Face of Collections saw us team up with the CSA to explore the current landscape of collections and how technology is transforming the industry. The webinar featured:   🎙 Gareth Bailey CEO DebtStream 🎙 Martin O'Donnell CPO DebtStream   Here’s what we unpacked: 👉 The story behind DebtStream: where we started and why we’re here! 👉 Today’s collections landscape and the challenges businesses are facing! 👉 A quick overview of our cutting-edge platform and how it’s leveraging data for smarter, personalised customer journeys!   Whether you're a collections professional or just curious about the future of this space, this is the conversation you’ve been waiting for!   🎧 Slap on your headphones and Watch the webinar now: 👇https://lnkd.in/ece9yCjS   Thank you to Mark Buckley and the team at the Credit Services Association for having us on 🙏

Keep an eye out on Tuesday 10 December for some exciting UKCCC news. In the meantime, why not take a look back at UKCCC 2024 with the video below or sign up to our UKCCC update list to ensure that you're the first to learn about the latest news from the CSA's flagship event: https://lnkd.in/gjZeQvZP

CSA Supplier Membership offers companies a cost-effective way to connect with CSA Members. Benefits include an exclusive 33% discount on the #UKCCC exhibition package, the opportunity to host two free 30-minute live webinars, a listing in the CSA Supplier Member Directory, and more.   Click the link below to learn more about CSA Supplier Membership. https://lnkd.in/gAu3sbGz