Davies

Our property team had a great day at yesterday's Home and Property Claims Conference. It was a well organised event with lots of engaging discussions and networking with fellow property claims professionals. Thanks to I Love Claims for putting on another brilliant event!

The Black Friday Weekend is almost here, which means customers are getting ready to make the most of the deals 🛍️ As insurance coverage for high-value gadgets soars in demand with excited shoppers bagging discounted TVs, phones, tablets and more, we've got gadget claims covered for insurers. Our flexible claims process can be tailored to your unique requirements, with a focus on keeping the customer's needs first. Get in touch to discuss how we can help you: https://lnkd.in/ec_u6H4U #GadgetClaims #BlackFriday #Insurance

Storm Bert has brought disruption and destruction to large parts of the UK and Ireland. As with previous storms, property insurers are dealing with a surge in claims as their customers get to grips with damage to their properties. It is during times like this where our Building Validation Solutions model really stands out. Against the backdrop of Storm Bert and a 500% increase in claim volume, the business remains in a fantastic position to support clients and customers, thanks to: ✅ The scale of our surveyor network ✅ Tried and trusted capacity planning modelling ✅ Automation software embedded with Metrix ✅ SmartFinder technology allowing clients and customers to book appointments directly with surveyors ✅ Complete open book transparency and live performance visibility As demonstrated on the image below, our live nationwide appointment availability visibility is as little as one day in places ⬇️ To find out more about how we can help with your property claims, please get in touch with Andrew Dakin.

We are excited to share that we are launching our second annual Responsible Business Report this Thursday! In this year’s report, we share the latest updates on our People, Planet, Purpose strategy, including a 11-point increase in our EcoVadis rating and the creation of our new Office of Responsible Business. Keep your eyes peeled for the full report being published this week. #ResponsibleBusiness #Sustainability

Congratulations to Keoghs colleague Howard Dean for being elected as President of FOIL - the Forum of Insurance Lawyers!

It’s not long to go until I Love Claims Home and Property Claims Conference 2024. On Thursday 28 November, hundreds of home and property claims experts from across the country will gather to delve into the key themes of sustainability, surge and people. Our Property Claims team will be exhibiting alongside colleagues from our legal solutions arm Keoghs. If you’re attending, pop over to our stand to meet our team and find out how we can help your business. Rhys Williams, Andrew Dakin, Matthew Rogers, Matthew Kirk, Heather Ford

Yesterday our Global Responsible Business Officer, Gillie Fairbrother attended the FOIL - the Forum of Insurance Lawyers President's conference, and alongside industry peers she took part in a panel discussion covering all things DEI. Together they discussed the importance of DEI in the industry, and how having a responsible business strategy can help deliver equal opportunities to employees. This approach not only attracts but also retains top talent within the industry. Gillie thoroughly enjoyed the opportunity to speak on a topic she is so passionate about, we hope all attendees enjoyed the session too. Find out more about our approach to responsible business strategy here - https://lnkd.in/darqmwuT

🌟 What an incredible experience at Connected Claims USA 2024! 🌟 The ClaimPilot team had an amazing time connecting with industry leaders, sharing insights, and exploring the cutting-edge innovations shaping the future of insurance claims. From thought-provoking panel discussions to hands-on demonstrations, the event truly highlighted the power of collaboration and technology in transforming the claims process. Key takeaways from the team: 🔹 The growing role of AI and automation in improving claims efficiency. 🔹 The importance of delivering seamless, customer-first experiences. 🔹 How agility and innovation are driving the industry forward. Our colleagues were inspired by the conversations they had, and the connections made. A big thank you to the organisers and all the incredible attendees who made this event unforgettable! If you missed them at the event or want to learn more about how we can help simplify and streamline your claims management processes, why not book some time in with John Muha. #ConnectedClaimsUSA #InsuranceInnovation #ClaimsManagement #ClaimPilot #Networking

It's time for a new case study, and this week we're looking at how we saved a client over £40,000 in damages and costs in a baseless tree root subsidence claim 🌳   They argued that our client's tree roots caused inevitable damage, and even cited studies to support their position. However, we challenged their evidence using case law of our own, proving that our client's trees posed no real risk, and that removing the trees would have been unreasonable. It's fair to say this claimant was barking up the wrong tree!   Well done to Kelly Gill from our Casualty Team on this victory.   Read more about how we won this case here: https://lnkd.in/eDsmAqgJ #ClaimManagement #SuccessStory #LegalVictory #CaseStudy

As part of Fraud Awareness Week 2024, our forensic investigations team at GBB and legal arm Keoghs delivered a talk on enforcement and sanctions in counter fraud at the Hastings Direct Leicester and Bexhill offices.   Thank you Hastings Direct for this opportunity, we hope the attendees walked away with a new understanding of the challenges we still have to overcome in this industry. Well done Sarah Moat, Matthew Ruck, Laura Maher, Christopher Hindle, Andrew Price FCILEx, Sophie Coleman, Daniel Mallon, Julie Davenport, Philip Hoyes and of course, Randy our trusty crash test dummy! #FraudWeek #FraudAwarenessWeek #CounterFraud