Elevana Ltd

Busy time for Home Demonstrations coming up to year-end - take your time, stay focused, know your products, and reap the benefits.

Busy time for Home Demonstrations coming up to year-end - take your time, stay focused, know your products, and reap the benefits.

Thank you, Elan Homes Ltd, for your brilliant testimonial about our Home Demonstration and Handover Training. Glad your teams benefitted, and I'm sure your customers will reap the rewards of more comprehensive home demonstrations and which will help reduce calls to your customer care department. "When we were looking to train our sales and customer service teams on the NHQB, Elevana was highly recommended as a great provider, and they did not disappoint.  The training included comprehensive e-learning sections that our team found extremely helpful. Navigating the platform was easy, and having this resource in advance was a huge benefit.  Our in-person training sessions, led by a fantastic trainer, were both informative and enjoyable. Even with many years in the industry, I found myself learning new things and thinking, 'Yes, why aren't we telling our customers this?’ All attendees benefited greatly from the training and now understand the importance of taking time with the customer at this initial stage. I highly recommend Elevana for their professional and high-quality training". Malcolm Pitcher Cary Davey Shaun Buswell Alex Pitcher New Homes Quality Board (NHQB) Elevana Ltd #Elevana #HomeBuilding #HomeDemo #AR #NewHomes #NHQB #NewHomesQualityBoard

Just because it's coming up to Christmas, doesn't mean your home demonstrations should suffer. Lots of units to get in before that all-important holiday break doesn't mean skimming the surface because this is the time customers need the information more than ever. So just a reminder, stick to the Grand Tour and make sure none of your customers suffer over Christmas because they can't work the oven correctly or they're not sure how the heating works. Why It Matters: Get this crucial part of the customer journey right, and you're the hero in your customer's story. Get it wrong, and brace yourself for a storm of calls and a sea of frowns as the New Year approaches. Two Hours is all it takes: It's the most critical stretch in your customer's journey. Make it count! Contact us now if you’re concerned about your demonstration capabilities - https://lnkd.in/ewjCQaf   Malcolm Pitcher Cary Davey Shaun Buswell Alex Pitcher New Homes Quality Board (NHQB) Elevana Ltd #Elevana #HomeBuilding #HomeDemo #AR #NewHomes #NewHomesQualityBoard

Congratulations to all our clients who won awards at the WhatHouse Awards and particularly to City & Country for achieving Best Housebuilder of the Year. Malcolm Pitcher Alex Pitcher Cary Davey Shaun Buswell City & Country Elevana Ltd

Unbelievable!!!

What a wonderful comment from a delegate who recently attended one of our New Home Demonstration and Handover training sessions. It goes to show that we can learn all the time. Things change so quickly and we need to ensure homeowners get the correct information about their new homes. Thank you. Get in contact if your teams need training or even refreshing in new home demonstrations. It's a crucial part of the customer journey, and probably the first time your customers see their new home as it should be - finished, working and clean. Contact us now and see how our training can support your customer journey: https://lnkd.in/ewjCQaf Malcolm Pitcher Cary Davey Shaun Buswell Alex Pitcher New Homes Quality Board (NHQB) Elevana Ltd #Elevana #HomeBuilding #HomeDemo #AR #NewHomes #NewHomesQualityBoard

‘You cannot demonstrate a new home if you have to keep apologising for its unfinished state. They're not even listening to a thing you say because they are so intent on snagging’. Well said by a delegate on a recent course.   It's time to make the home demonstration a significant part of the customer journey. Now is the time to make sure your teams (and properties) are fully prepared to deliver professional demonstrations. Train your teams with the best and ensure they deliver the best home demonstrations, particularly coming up to year-end!   Contact us now: https://lnkd.in/ewjCQaf   Malcolm Pitcher Cary Davey Shaun Buswell New Homes Quality Board (NHQB) Elevana Ltd #Elevana #HomeBuilding #HomeDemo #AR #NewHomes #NewHomesQualityBoard

Elevate Your Home Demonstration to an Experience - The 2-hour Transformation Sure, a cosy one-bedroom apartment might take less time, and a sprawling five-bedroom house could take a bit longer, but let's talk about the magic number: Two. That's the golden hours it takes to unlock the secrets of a new home. And we're not just skimming the surface; we're going deep! And yes, it's coming up to year-end so don't skim on the home demonstration now - it will cost you afterwards. Or let us help you. 🚀 The Grand Tour - A Checklist of Wonders: The nuts and bolts of your home, from basic construction, shrinkage, loft, cable/pipe runs to security essentials like windows, locks, and doors - we've got it all covered 🚀 Then there's the heart of the home: shiny new appliances, toasty heating, comfort cooling, ventilation and much more 🚀 And we mustn't forget the "tech talk': alarms, fibre optics, and energy systems to make your home smart and savvy 🚀 Community perks: from resident lounges to gyms to electric charging points, we lay out all the extra sparkle We've mastered the fine art of demonstrating new homes and training delegates. It's not just about the facts; it's about making the information stick, in a way that's as engaging as it is informative. Why It Matters: Get this crucial part of the customer journey right, and you're the hero in your customer's story. Get it wrong, and brace yourself for a storm of calls and a sea of frowns. It's the most critical stretch in your customer's journey. Make it count and we'll help you by doing home demonstrations for you or just refreshing your teams with some training. Then watch your customer satisfaction soar! Contact us now - https://lnkd.in/ewjCQaf   Malcolm Pitcher Cary Davey Shaun Buswell Alex Pitcher Elevana Ltd #Elevana #HomeBuilding #HomeDemo #AR #NewHomes #NewHomesQualityBoard

"This awesome service", the customer said. What are they talking about? Our Augmented Reality home demonstrations. We received this wonderful feedback from a customer after their AR Home Demonstration: "The demonstration was incredibly helpful. We learned so much, and all of our questions were answered in detail. It's reassuring to know we can reach out with any future questions about our home. Many thanks for providing such an awesome service!" What’s even more impressive? Our demonstrator was over 50 miles away, yet they were able to deliver a fully immersive and detailed home walkthrough as if they were there in person. Customers also appreciate the benefit of our Full Knowledge Guarantee. For eight weeks following their home demonstration, they have the peace of mind knowing they can reach out to us for any additional questions or clarifications. Find out why so many call our Augmented Reality Demonstration "this awesome service" - contact: https://lnkd.in/ewjCQaf. Malcolm Pitcher Cary Davey Shaun Buswell Alex Pitcher Elevana Ltd #Elevana #HomeBuilding #HomeDemo #AR #NewHomes #construction