Engage Sales

From all at Engage Business Media, we wanted to wish you a wonderful festive season and a very Happy New Year. We can't wait to welcome you back in 2025 for another exciting year of events... Over the past 12 months, we’ve had the pleasure of hosting 8,000 attendees, 200 sponsors, and 350 speakers at The Brewery on Chiswell Street across our premier conferences and Engage Awards ceremony. We want to take a moment to extend our heartfelt thanks to each of you in our community, as well as our remarkable speakers, sponsors, and attendees. Your support has been the driving force behind our achievements this year. Next year promises to be an exciting chapter for our team as we move to a new home at Evolution Battersea, hosting the largest Employee Engagement Summit and Customer Engagement Summit to date. With 2,000 attendees, 100 exhibitors, and 7 content stages at each event, 2025 is shaping up to be our biggest year yet. Adding to the excitement, our Engage Awards will also expand to the stunning Old Billingsgate venue. We can’t wait for you to join us on this exciting journey! From all of us, we wish you a wonderful festive season and a New Year filled with health, happiness, and prosperity.

Last month we held our annual Engage Awards, a spectacular evening celebrating excellence in employee, customer, marketing and sales engagement. The awards brought together leading organisations, industry professionals, and innovators to recognise outstanding achievements across a range of categories. From groundbreaking initiatives in employee wellbeing to exceptional customer experience strategies, each award highlighted the dedication, creativity, and impact of teams and individuals driving engagement success. Here's a few of our favourite snaps from the evening! 📸

Congratulations to CCI Global winning 'Great Place to Work' at the 2024 Engage Awards! 🎉 Meet all of our 2024 winners > https://hubs.ly/Q02_qc8k0

Congratulations to NFU Mutual for winning the 'Sales Enablement' category at the 2024 Engage Awards! 🎉 Meet all of our 2024 winners > https://hubs.ly/Q02ZNYYw0

We're excited to welcome our guests to the 2024 Engage Awards ✨ Taking place at The Brewery on Chiswell Street, the brilliant comedian, actress, model and presenter Ellie Taylor will be hosting the evening accompanied by live music and entertainment to truly get the party started! 🎺

And that’s a wrap on our 2024 Customer Engagement Summit! Thank you to our delegates, sponsors, speakers, partners and suppliers for making it a successful day! We hope to see you next year! #CustomerEngagementSummit

See you tomorrow🎉 We can't wait to see you tomorrow at the 2024 Customer Engagement Summit. ⌚Registration starts at 8:15am. We ask that you arrive no later than 8:45am if you're planning on attending the Opening Keynotes 📍The Brewery on Chiswell Street This year promises case studies, live interviews and panel discussions where we'll help you prepare for a world where holistic customer insights, powered by cloud solutions and diverse multichannel communications, create seamless and personalised experiences. Check out the full agenda and plan your day now > https://hubs.ly/Q02ZkJ6z0

A huge congratulations to our 2024 Engage Awards Finalists for: 🎉Great Place to Work🎉 This award will go to the organisation that has put an effective strategy in place that has helped to create a working environment with improved employee engagement and experience. We proudly introduce to you our finalists in this category: 🌟 Air France 🌟 Aldermore Bank 🌟 Balfour Beatty plc 🌟 Blackhawk Network 🌟 Bupa 🌟 CCI Global 🌟 Coats 🌟 The Maverick Group 🌟 Domestic & General 🌟 EDF 🌟 G.Network Communications 🌟 ITVET Technology Solutions 🌟 LV= 🌟 Ornua 🌟 Paragon Skills 🌟 People's Partnership 🌟 Product Madness 📱🎮 🌟 Refresco 🌟 Superior Wellness 🌟 5G Bite 🌟 XPS Group Please meet our 2024 Finalists > https://hubs.ly/Q02YT5qZ0

🎉Less than a week to go until the Engage Awards🎉 We would like to give a big shout out and thank you to our event partners. 🌟 Axonify 🌟 Blackhawk Network 🌟 Forty1 🌟 Freshworks 🌟 Gong 🌟 NKD 🌟 The Happiness Index 🌟 Verint 🌟 WorkBuzz 🌟 Zendesk

🎉 One week to go until the Customer Engagement Summit 🎉 Don't miss your chance to hear from our world-class speakers as they share real-life case studies that showcase the latest innovations in the customer engagement world. Each of our speakers are at the forefront of innovation and are excelling in their customer engagement strategies, meaning you're set for a day of learning that will inspire you to thrive.✨ You will not want to miss out on hearing from: 🎤 Ollie Ollerton, Former UK Special Forces Soldier - Headliner 🎤 Nicky Haddow, Head of Marketing at Victoria's Secret 🎤 Livia Fekiacova, Head of CRM at The Estée Lauder Companies Inc. 🎤 Marco Merkx, Global Customer Engagement Development Leader at IKEA 🎤 Joana de Quintanilha, VP, Principal Analyst at Forrester 🎤 Jasmin Wheeler, Customer Experience Lead at John Lewis 🎤 Rebecca Martin, Senior Customer Experience Manager at John Lewis 🎤 Emma Perkins, Head of CX Strategy EMEA & APAC at Experian 🎤 Shannon Hamer, Global Head of Customer Success at The Economist 🎤 Simon Birch, Customer Service Manager at Hobbycraft 🎤 Alessandra Canavesi, Head of Marketing and Customer Experience at AXA IM Alts 🎤 Charlotte Burridge-Taylor Head of Training for Global Customer Care at Volvo Group 🎤 Deborah Woods, Contact Centre Manager at Costa Coffee 🎤 Sam Lewis-Williams, Head of Marketing Automation at Financial Times 🎤 Dina Hassan, Head of Customer Success, Global Accounts, Search and Staffing EMEAL at LinkedIn 🎤 Anna Wilcox, Head of Customer Experience at Bupa 🎤 Chloe Rice, Director, Global Customer Experience at Shutterstock 🎤 Melanie Fischer, Customer Experience Director at Xero 🎤 Rebecca Gordon, Head of Online Customer Experience at Westminster City Council 🎤 Vanessa Milan, Head of Voice of the Customer, Global Operations at Cambridge University Press & Assessment 🎤 Karen Stewart, Vulnerable Customer Lead at Standard Life 🎤 Gemma Robertson DipPFS, Senior Operations Design Manager at Standard Life 🎤 Nicola Adcock, Customer Experience Lead at Defence Science and Technology Laboratory (dstl) 🎤 Natalia Tatar Group Sales and Events Manager at Fuller Smith & Turner P.L.C 🎤 Naomi Sweeting, Group Head of Research & Insight at Places for People 🎤 Andy Purcell, Senior Manager Martech and Systems Operations at WeTransfer 🎤 Maria Mattos, Customer Experience Transformation Manager at Renault Group 🎤 Ashutosh Pandey CMBB CMQOE CQA CSQA CPP CBEA CExSCM PMP FCMI, VP Project Management, Quality and Process at Eutelsat Group 🎤 Daniel Bunton, Head of Customer Support at Cleo 🎤 Mark Nichols, Head of Operations at Flagstone 🎤 Harriet Lack, Head of Customer Success at Oxford Languages 🎤 Helen Luty, Head of Customer Experience at Landmark Information Group 🎤 Nicholas Mills TAP.mdip,FITOL, National Training Manager at Landmark Information Group 🎤 Tim Fisher, Head of Academy at Tapi Carpets Do not miss out and register today - https://hubs.ly/Q02YyDCG0