Eurostar

This holiday season, we partnered with Talpa Studios and their inspiring TV show "De Beste Wensen" ✨ to bring joy to families in need by sending them on a magical #Christmas trip to Disneyland Paris. We were proud to provide memorable travel experiences, with families traveling from #Amsterdam to Disney aboard our trains. 🚄 Join us for all the heartwarming moments, airing on December 31st at 20:30 on SBS6 in the Netherlands 🇳🇱 - you might just spot our #trains along the way! 😉 We’re thrilled to be part of projects that create lasting memories and make a difference. Here's to many more collaborations like this! 🌟

30 years of travelling with you  Here’s to many more years of connecting people and cultures across Europe’s most exciting destinations.

Last night we were proud sponsors of the annual AFTM Gala in Paris. It was a great opportunity to connect with clients and partners in the business travel industry and celebrate the successes of 2024. It's been a busy year for us with the launch of our new corporate program and customer offer, and we can't wait to see what 2025 will bring! Thank you to Association Française du Travel Management (AFTM) for a fantastic evening.

We're celebrating 30 years of Eurostar with some great stories about our incredible team. Griet started working for Thalys in its infancy, and stayed all the way through to the merger with Eurostar and further. "I joined the adventure in 1996, when the rail industry was beginning to explore international high-speed connections. It was a time of transformation, and I had the privilege of being part of a small team that helped build the foundations of what would become Thalys. We were creating something new, and every step felt like a revolution for European travel. Over the years, I saw Thalys grow and evolve, and my role has changed alongside that growth. From the early days of a small team defining the service to now after the merger of these two train companies, I’ve been involved in shaping the customer experience and the company’s culture. I’ve always been driven by the idea of connecting people across borders and making travel easier, faster, and more enjoyable. Now, as Director of Customer Service at Eurostar, I’m proud to lead a team that is dedicated to delivering the highest level of service. We focus on ensuring that every passenger’s journey is comfortable and seamless, reflecting the values of respect, collaboration, and innovation that have been at the heart of Eurostar and Thalys from the beginning." Griet, Customer Service Director.

For the past 8 years, and from last year across all our offices, Fédération de Paris du Secours populaire Français and Secours Populaire Wallonie Bruxelles have been collecting gifts under the Christmas tree, donated by our team. Lots of these gifts will go on to make a special Christmas for children in need. A huge thank you to everyone who donated! 🎁🎄

I’m excited to share that I recently became Development Manager in the IS Sales Systems department at Eurostar. During my 6.5 years at Eurostar, primarily as a Lead Scrum Master, I’ve cultivated a passion for agile methodologies and teamwork. Interestingly, Eurostar found me through my involvement in the agile community in London—thanks to a dev manager who reached out after seeing my participation in meetups! What I love most about my job is working with diverse colleagues. Learning about their cultures and building strong relationships enhances our collaboration and trust. I believe that when people feel valued, our work thrives. If I had to sum up my role in three words, they’d be: people, process, trust. Establishing effective processes is key, but trust is what truly drives success. I’m thrilled to continue making a positive impact and fostering a supportive environment for my team. Bianca, Development Manager, IS Sales Systems

December is here, and it’s the perfect time to connect! This month, we’re all about networking, celebrating, and spreading holiday cheer. Let’s make the most of the season because who doesn’t deserve a festive break? ✨

We've won the Syntec Conseil Gold Award! 🏆   Yesterday, we received the Gold Award in the Customer Engagement category for our Bienvenue Chez Nous project, in collaboration with Sia Partners experience global and Next Level Formation. Our customers are at the heart of what we do, and we're honoured to be recognised for it. A huge thank you to all the Bienvenue Chez Nous ambassadors and our executive committee for their support as we celebrate this milestone.

Our bright spark Inge took the train from London to Barcelona last week for IBTM World. She was there to give a helping hand to our partner London & Partners, while charlotte joined the visitbrussels team. They sung the praises of London and Brussels as top choices for any business event. Want to take a peek at Inge’s trip? Watch our throwback video.👇 #IBTM24