Glassbox

The holidays bring out the best in people—and sometimes the worst. 😬 With all that holiday shopping comes a perfect storm for fraudsters. Increased traffic + rushed transactions + distracted customers = prime opportunities for scams. Here’s what we wanna know: 🎯 Is your company ready to stop fraud before it spirals out of control? 🎯 Do you have the tools to protect your customers and their trust? This season, let’s make sure the only surprises are the ones under the tree. 🎁 Check out how a US-based online personal finance company used Glassbox to reduce fraud exposure among their 7.5 million customers: https://lnkd.in/gq9JEyCb

In today’s hyper-digital world, if it’s not in writing, did it even happen? 🤔 The financial services world is feeling the heat—how do you stay compliant when conversations move from calls to chats, apps, and AI-powered interactions? Old-school record-keeping won’t cut it anymore. The stakes? Compliance, trust, and your customers’ confidence. It’s time to future-proof your digital records. Let's talk solutions that work: https://bit.ly/3Zt2DOD

Ever wish you could read your customers’ minds? 🧠 Glassbox User Insights brings you one step closer. Here's how: 💡 Decode user behavior across your site or app in real-time. 📊 Track product adoption, spot trends, and get actionable insights—fast. 🔍 Drill down with customer segmentation to uncover hidden patterns in journey paths. Whether it’s boosting performance or leveling up the user experience, every click, tap, and scroll tells a story. Watch to see how you can turn insights into impact. 🎥

Yesterday marked an incredible milestone: our exclusive CXpert Summit in NYC! 🎉 The day was packed with meaningful connections, cutting-edge insights, and a shared passion for advancing customer experience. A huge thank you to Stacy Sherman🎙️📘, host of the award-winning Doing CX Right podcast, for delivering an inspiring keynote filled with actionable strategies to elevate CX initiatives. We also thank our sponsors, Amazon Web Services (AWS), Eviden, and Invoca, for their support! To our attendees and speakers: you made this event unforgettable. Your energy, ideas, and collaboration are what drive innovation in CX, and we’re beyond excited to keep the momentum going. 🚀

DYK that 5.7 million apps are competing for attention and 75% of users abandon most apps after day one? So how’s your conversion rate holding up? Swipe to see some quick wins to boost your app’s conversions!

💰 Shoutout to our finance fam on International Day of Banks! 🎉 Today, we’re tipping our hats to the trailblazers redefining the way the world banks. 🏦 From building trust to transforming customer experiences, you’re the real MVPs of finance.

Your customers expect more than just good service—they crave memorable, standout experiences. 💥 So, how can you break free from mediocre CX? Here are two quick tips to transform your approach and take the lead.

Did you catch our latest research? Gen Z is ready to shop this holiday season–but with a twist. 🎁 Here’s what they’re asking for: 💳 Smarter digital banking tools like real-time transaction tracking and virtual credit cards for safer online shopping. 🧾 Holiday-friendly budgeting features to keep spending in check. ⚠️ Stronger mobile security with real-time alerts and temporary spending limits. With over half concerned about online banking security, this is the moment for banks to step up. Personalized, secure, and supportive experiences can build trust and loyalty that lasts well beyond the holidays. Want the full scoop? Check out our latest blog: https://lnkd.in/gh8dvU4P

🚀 Ready to turn data into decisions? Meet Google Analytics 4 (GA4) Audiences, now supercharged with Glassbox. Imagine this: groups of users with shared behaviors, patterns, and interests—all lined up and ready for deeper analysis. With GA4, you’re already spotting trends. With Glassbox, you’re digging in, turning those trends into real, actionable strategies. 📈 It’s more than just data; it’s next-level insights designed to give you the upper hand. So, why settle for “good enough” analytics? Smart data. ✔️ Sharper strategies. ✔️ Let’s go! ✔️ #googleanalytics

✨ To every customer and partner around the globe—you are the reason we do what we do. From your insights to your trust, you push us to keep innovating, keep improving, and keep reaching higher. Cheers to more breakthroughs, more collaboration, and more ways to make your digital world better than ever. ✨ With gratitude, The Glassbox Team