We help healthcare providers reduce waiting times by providing online outpatient services and on-site clinical capacity.
✔️ Digital triage & online consultations
✔️ Insourcing of clinical services
✔️ International staffing solutions
Another successful project launched 🚀
This weekend, HBSUK has partnered with Hywel Dda University Health Board to help clear the backlog of patients waiting for hip and knee surgery.
Yesterday the pre assessment clinics kicked off ready to get the longest waiting patients the care that they need. 🏥
Our clinicians, Roney, Emma and Steve had the patients smiling throughout and it was great to see how happy the patients were to get the ball rolling with their treatment 😊
As ever Karen Ruggles was on hand to ensure the smooth delivery of the project and help me, enhance my knowledge, of how the project will operate on the ground! Thank you Karen! 🌟
This is going to be an exciting one!
#hbsuk#NHSpartnership#collaboration
What an end to the year! 1000 patients who have waited over 2 years for an appointment all seen in just 3 weekends! 👏🏼🎉
How⁉️….
Whilst the U.K. slowed down to celebrate Christmas, HBSUK partnered with Aneurin Bevan University Health Board to help clear the longest waiting ENT outpatients before year end.
I had the pleasure of attending the clinics and impressive is an understatement! Everything ran like clockwork! The success could not have been achieved without the fantastic Faye, Shauna and Ian who are an absolute asset to the Health Board. Their passion for their work is unquestionable 🎉
From our side Karen Ruggles, wow 🤩… Karen navigated each step of the project seamlessly. Karen went over and above to lead the operations management and I know the health board are ecstatic about the end results. I really don’t think anyone else can do what HBSUK can do, and that’s because they don’t have Karen! 🌟
Finally a huge thank you to our clinicians who, without them, none of this would have been possible. To see 1000 patients in 3 weekends is impressive. To see 1000 patients and have such unanimously positive feedback from the patients, is nothing short of epic 👏🏼👏🏼👏🏼 Thank You!
#hbsuk#partnershipworking#insourcing
This weekend, we begin the 4th of our weekend clinics in collaboration with The Rotherham NHS Foundation Trust to reduce their ENT outpatient lists for both adults and paediatrics.
The team will see more than 1400 patients in the upcoming months thanks to this important partnership with the Trust.
HBSUK has a strong track record of effectively managing outpatient clinics across many specialties. Please contact Dean Sharratt to learn more about how we can support your Trust to help tackle your patient waiting lists.
#Insourcing#NHSpartnerships#HBSUK#waitinglists
Wishing you a very merry Christmas, from all at HBSUK!
We would like to take this opportunity to thank our incredible team, as well as our partners, clients and suppliers for all their diligent work over the last year helping to improve healthcare delivery across the UK.
2024 has brought many highlights for us, including:
👉 Our acquisition by AXA Health in February, marking an exciting new chapter in HBSUK’s mission to make healthcare better.
👉 The launch of our first fully blended digital and insourcing services in neurology and urology at North Cumbria Integrated Care NHS Trust, including our first full integration with HL7 systems, setting a new benchmark in digital outpatient solutions.
👉 Marking Virtual Lucy’s 300,000th patient, enhancing access to care and improving outcomes nationwide.
👉 Supporting a south-west trust with insourcing robot lists to deliver high intensity theatre lists for improved efficiency, and weekend bariatric work to enable the trust to be the best in the country for length of stay.
👉 Partnering with 7 new trusts to deliver insourcing.
👉 Seeing Lucy Cassidy, our Product Director, featured in the UKTech50 list of the most influential tech leaders in the UK.
👉 Hosting our highly successful Comms Day, where our valued colleagues gathered to team-build and hear more about the previous 12 months’ achievements.
👉 Launching new pathways through Virtual Lucy, including Dermatology, Digestive Health, Cardiology, Neurology and Urology, bringing innovative solutions to healthcare providers and patients alike.
👉 Celebrating Dr. Abdul Seckam and the Research and Insights team for their outstanding achievements, including completing over nine studies focused on governance, patient care, and clinical research. Abdul has also made remarkable academic contributions, with more than five manuscripts submitted to peer-reviewed journals, collaborations with higher education institutions in England, Wales, and South Africa, and a contribution to the book Myths of Menopause.
👉 Welcoming many new valuable colleagues, such as our new CEO, Keith Misson, who’s leading us into a bright future with vision and passion, as well as highly experienced and qualified members of our Medical Advisory Board.
👉 Many other memorable social events and team gatherings!
Once again, we wish you all a very merry Christmas and a prosperous 2025!
As the festive season approaches, we want to ensure our partners and patients know when we’re available to support you during the holidays. 🎄
Have a wonderful holiday, from all at HBSUK! 🎅
No two NHS Trusts face the same challenges.
HBSUK’s services are tailored to meet specific local needs, ensuring we deliver impact where it matters most.
From dermatology to orthopaedics, find out how we’re scaling solutions for success.
#digitalhealth#insourcing#virtuallucy#nhs#healthcare
Catherine Davies, Director of the Digital Healthcare Council, of which HBSUK is a member, writes in today's Telegraph about 'Why digital must be at the heart of reforms' and outlines how digital providers help the NHS at all stages of the patient journey.
With the government's plans to transition the NHS from an analogue to a digital service, targeting digital solutions can help address growing waiting lists and span the patient pathway.
We are already supporting NHS Trusts with our 'one-stop shop', which combines 'blended' online (Virtual Lucy) and inpatient pathways (Insourcing). This improves outcomes, increases productivity, reduces costs, and improves patient care.
Find out we can help your Trust; contact Shelley Garlington
👇 Read the article in full 👇
Dean SharrattJohn DixonKatie HurstCharles ByrneJack Ibbotson#HBSUK#VirtualLucy#HealthcareInnovation#OutpatientCare#DigitalHealth
It’s day two of the GIANT Health Event in London, and John Dixon and Katie Hurst are at stand A5, so pop by for a chat.
If you’re an NHS Trust wanting to improve patient outcomes, we can help you reduce waiting lists safely and at pace.
Did you know?
✅We can mobilise in as little as 4 weeks and cover 34 specialties
✅We reduce your admin burden by overseeing the whole process
✅Dedicated mobilisation managers who cover day cases, inpatient surgeries, outpatients, one-stop clinics, and diagnostics
✅We can supply hybrid or complete teams
✅Only provider of blended pathways
✅Single or multiple sites covered
✅Robust clinical governance model
From improving patient outcomes to streamlining care pathways, our expertise in blending digital and in-person solutions continues to drive meaningful change for NHS Trusts and private providers.
Dean SharrattCharles ByrneShelley Garlington#GIANT2024#HBSUK#VirtualLucy#HealthcareInnovation#OutpatientCare#DigitalHealth
Great to share the stage with Alex Nancekievill from HBSUK at the GIANT Health Event today, and discuss using technology to address two of the key challenges facing healthcare providers today.
We’re excited to be at the GIANT Health Event!
This morning, our Sales Director, Clive Rumsey, and Alex Nancekievill from HBSUK tackled two of the biggest challenges facing healthcare institutions: lengthy patient waiting times and extensive administrative tasks.
Their insightful session explored the transformative role of technology in improving healthcare efficiency, delivering better patient experiences, and streamlining processes for healthcare professionals.
By focusing on integrated solutions, they demonstrated how collaboration and innovation can lead to measurable improvements in both patient care and operational effectiveness.
If you're attending #GIANT2024, be sure to stop by the InterSystems stand and chat to our experts!
We’ve had a great first-day at GIANT Health Event, and we’re looking forward to Day 2 tomorrow!
Alex Nancekievill, our Chief Technology Officer, spoke today on the ‘Future Hospital Show’ stage with Clive Rumsey from InterSystems about cutting outpatient times and reducing admin.
The well-attended talk focused on how partner organisations can help Trusts validate waiting lists by using technology to deliver appointments more efficiently online and provide additional clinical capacity for on-site services. Nevertheless, implementing new technology and processes from those partners can cause significant administrative hurdles, potentially negating all the benefit. Alex's session examined the issues and real-world efforts towards solving them.
Shelley GarlingtonJohn DixonDean SharrattKatie HurstCharles Byrne#GIANT2024#HBSUK#VirtualLucy#HealthcareInnovation#OutpatientCare#DigitalHealth
