Helix, a Hines company

It’s official! Grainhouse has been awarded the title of ‘Best Workplace’ at the EG Awards 2024. Helix is proud to serve as property manager and occupier of this outstanding building. Grainhouse represents a modern workspace that raises the bar for human-centric design, functionality, and service excellence - a vision brought to life through seamless collaboration between the Helix and Hines United Kingdom teams. Congratulations all on this well-deserved recognition! #Office #ManagementServices #EGAwards

Helix was engaged from the outset of Hines’ award-winning Grainhouse project in London, mapping out customer journeys to ensure the seamless delivery of a human-centric building. As the property and integrated facilities manager, we are focused on elevating the workplace experience and enhancing building performance with a technology-driven approach. Watch the video below to learn more from our team, including Amy Soar, Dawn Thompson, Rachael Adamson MRICS, Jane Rukin-White, and Lawrence Smith.  #PropertyManagement #ManagementServices #Office

Congratulations to our aparto Student colleagues at The Combworks in Aberdeen, who have won the Best Individual Property (UK & Ireland) award at the 2024 Global Student Living Awards for the second year in a row! 🏆 We have the privilege of working with aparto on the operation of its UK student living portfolio, unified by a commitment to quality. This award is based 100% on student feedback and speaks to the strengths across the wider firm in delivering the highest quality of service and experience to our customers. #StudentLiving #CustomerExperience #PBSA

The Helix head office team was excited to support aparto Student during this year's check-in welcome weekend! We rolled up our sleeves to welcome new and existing students across five UK student residences with interactive workshops, social mixers, and guided tours. These activities were designed to help students settle into their new homes and start creating lasting memories. This was an opportunity to share knowledge and best practices, reinforcing our teams' crucial role in delivering exceptional services and occupier experiences in the spaces we manage. It was also a pleasure to connect with our aparto counterparts. We appreciate the collaboration! 💪 #CustomerExperience #PropertyManagement #ManagementServices

Sky-high standards: Property Management meets the art of falconry. 🦅 Our recent Falconer Specialist Show-and-Tell at 20 Old Bailey invited a 14-year-old Hawk named Honey and her handler to entertain and educate occupiers about our 'building hawking services'. From February to August, Honey visits bi-weekly to deter nuisance birds from nesting or causing damage to the building’s roof and solar panels. The event was a soaring success and a lot of fun! Tenants learned about Honey's contribution to protecting the building’s vital features and were able to snap some amazing pictures. #Office #FacilitiesManagement #PropertyManagement

With the onset of Summer, office occupiers are rediscovering the benefits of amenity-rich spaces on London’s stunning roof terraces ☀️ In today's competitive market, encouraging employees back to the office hinges on offering superior spaces brimming with perks. For those looking to maximise the joy of summer, the terraces under our management perfectly blend work and pleasure. These serene environments have that feel-good factor; colleagues can connect and socialise under the open sky, surrounded by sunlight, fresh air, and greenery, while experiencing some extraordinary views over the city. 📷 Alphabeta Building; Grainhouse; 16 Old Bailey; The Burlian #managementservices #roofterraces #office

We build roadmaps for management excellence through globally recognised ISO systems certification.   Following recent audits by the British Assessment Bureau, we are proud to have been re-certified for ISO 14001 and ISO 9001. Upholding these industry benchmarks highlights our commitment to quality and innovation in the systems and practices we implement within Helix and across the buildings we manage. ISO 14001 (Environmental Management) ➡ demonstrates our focus on reducing our impact on the environment, positively affecting communities, and helping our clients improve their #sustainability credentials   ISO 9001 (Quality Management) ➡ reaffirms our commitment to quality in our processes and training to ensure Helix teams are equipped to deliver the highest standard of service #ISO #managementservices #facilitiesmanagement

Helix takes a proactive approach to #FacilitiesManagement with technology often at the core of our building strategies. That means working with best-in-class technology providers where we feel they add value to the operation or comfort of the buildings we manage. Our partnership with Demand Logic has enabled us to uncover previously invisible operational insights and optimise the performance of a number of office buildings, which has resulted in some significant financial and energy savings. We continue to work closely with the Demand Logic team to push the boundaries. Through our learnings from the office model, are in the process of implementing a similar system in our student housing portfolio. 👇 Here are some of our results across ten properties since June 2022. #Sustainability #EnergyEfficiency #RealEstate

Our #FacilitiesManagement teams set a high bar when it comes to safety and comfort, seamlessly integrating best practice with innovation and service excellence. For a seventh consecutive year, Helix has been awarded the RoSPA Gold Medal award for Health & Safety performance. Each project we undertake reflects our core values and achievements, ensuring that every space we manage upholds the highest level of safety and well-being for tenants and employees alike. We are proud that our teams continue to demonstrate their leadership and honoured to receive the recognition! #PropertyManagement #HealthandSafety #ManagementServices The Royal Society for the Prevention of Accidents (RoSPA)

Continuing the #WorldFMDay celebrations, we are spotlighting our very own Dawn Thompson. As Head of Facilities Management, Dawn spearheads initiatives in multiple areas including compliance, innovation and ESG, driving occupational excellence across our managed portfolio. For Dawn and her team, facilities management is about being proactive, anticipating our clients’ needs and exceeding them. Their collective commitment to constant open communication with clients enables preemptive problem-solving and is vital in maintaining the Helix standard. #InspireIntegrateInnovate #WorldFacilitiesManagementDay