IT Hotdesk

IT Hotdesk

Information Technology & Services

Your Trusted Technology Advisor - A Redsquid Company

About us

We work hard every day to deliver an exceptional proactive IT service that unlocks technology solutions that will truly improve business performance and accelerate growth. We know that a healthy IT system is the backbone of any business, we also understand that people are at the heart of all successful businesses. With this in mind, our combined passion for IT and genuine care for our staff and clients, IT Hotdesk take steps every day to improve our business and yours to become your ultimate IT partner. For more info visit www.ithotdesk.com, email: info@ithotdesk.com or call our team on 01224 511611.

Industry
Information Technology & Services
Company size
11-50 employees
Headquarters
Aberdeen
Type
Privately Held
Founded
2009
Specialties
Proactive IT Support & Management, Cloud Computing, IT Solutions, Virtulisation, Disaster Recovery, Server & Network Design, IT Security, Cyber Security, Office Moves, O365 Migration, GDPR, Penetration Testing, IT Strategy Planning, IT Outsourcing, IT Holiday & Sickness Cover, and Hardware Procurement

Locations

Employees at IT Hotdesk

Updates

  • View organization page for IT Hotdesk, graphic

    1,128 followers

    🎉 We had a great start to the year yesterday with a visit from Vince Mignacca, Chief Operating Officer at Redsquid! Vince spent time with small groups at our head office in Aberdeen, sharing Redsquid’s goals and aspirations as a company. It was fantastic to hear about their vision and how we can work together to achieve great things. This session gave us a chance to connect, learn, and align on our shared mission to deliver exceptional IT solutions and services. 🚀 With the Redsquid family now part of our journey, we’re more motivated than ever to smash our goals for the year ahead. Here's to an exciting and successful 2025!

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  • 💥Coming Soon: IT Hotdesk Sessions 2025!💥 We’re thrilled to announce the launch of our monthly video sessions—designed to keep your business ahead in IT and Cyber Security. Each session will dive into the hottest topics that matter to you, from zero trust principles to current cyber threats and everything in between. These bite-sized, impactful videos will land monthly on our website. Do you have an IT challenge or topic you want us to cover? Let us know in the comments—we’re here to help! Stay tuned for more updates! #IThotdesksessions #cybersecurity #techtips #itsupport

  • Protect Your Business with Security Awareness Training 🔐 At IT Hotdesk, we understand that the strongest defence against cyber threats goes beyond technology—it starts with people. Discover why investing in Security Awareness Training is essential for protecting your critical assets and creating a culture of vigilance. In our blog, we reveal six key reasons why Security Awareness Training is a must for your business. Read the blog now to learn more:https://hubs.ly/Q02_LMZN0 #cybersecurityaberdeen #securityawarenesstraining

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  • 🎄 Christmas Office Hours & Festive Wishes from IT Hotdesk 🎄 Here’s a quick update on our office hours as we celebrate this magical season: 🎅 24th December: Closing early at 2:00 PM 🎁 25th & 26th December: Closed 🎆 31st December: Closing early at 2:00 PM ✨ 1st & 2nd January: Closed From all of us at IT Hotdesk, we wish you a very Merry Christmas and a Happy New Year! Thank you for an incredible year, and here's to a fantastic 2025 ahead! 🎉

  • A message from Gordon as we wrap up 2024.

    View profile for Gordon Christie, graphic

    Providing an exceptional proactive IT service that truly improves business performance and accelerates growth.

    As we wrap up 2024, I am incredibly proud to reflect on the remarkable achievements and milestones IT Hotdesk have accomplished this year. Our commitment to excellence and innovation has driven us to new heights, and I am excited to share some of our key highlights. Performance Highlights: This year, IT Hotdesk has seen significant growth and success. We have increased our annual revenue, with a notable increase in recurring revenue and project revenue. This growth is a testament to our dedicated team's hard work and our clients' trust in our services. Service Delivery Excellence: Our service delivery has been exceptional, with our service desk service providing comprehensive IT support to ensure seamless operations for our clients. We have focused on technical support, user account management, incident management, service request management, and change management. Our commitment to delivering efficient, reliable, and user-friendly support has minimised disruptions and maximised productivity for our clients. Project Delivery Success: In project delivery, we have successfully executed numerous projects, including the design and implementation of Cloud Transformation, IT strategies, hardware supply services, and connectivity programs. Our team's expertise and dedication have ensured that we meet and exceed our clients' expectations, delivering projects on time and within budget. Looking Ahead: As we look forward to 2025, we are excited to continue our journey of growth and innovation as part of Redsquid. We remain committed to providing exceptional IT services and solutions that drive business success for our clients. Thank you to our incredible team, clients, and partners for making 2024 a year to remember. Here's to an even more successful 2025! Best Gordon #ITHotdesk #2024WrapUp #ServiceDelivery #ProjectDelivery #Growth #Innovation #ITSupport

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  • ❗ 𝗥𝗮𝗻𝘀𝗼𝗺𝘄𝗮𝗿𝗲: 𝗧𝗵𝗲 𝗚𝗿𝗼𝘄𝗶𝗻𝗴 𝗧𝗵𝗿𝗲𝗮𝘁 𝗳𝗼𝗿 𝟮𝟬𝟮𝟱 ❗ Ransomware attacks are becoming more sophisticated, targeting businesses of all sizes. The stakes? Critical data loss, business downtime, and a massive hit to your reputation. Is your business ready to face this evolving threat in 2025? 💻 This is just one of the 𝟳 𝗰𝘆𝗯𝗲𝗿 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 businesses need to prepare for in the year ahead. Read the full 𝗯𝗹𝗼𝗴 to discover them all: https://hubs.ly/Q0300dyp0 #cybersecurityaberdeen #ransomware #cybersecurity2025

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  • 🌐 Top 7 Cyber Security Challenges for 2025 – Are You Ready? As the cyber threat landscape grows more complex, businesses must stay ahead of evolving risks. From AI-driven attacks to ransomware, supply chain vulnerabilities, and Web3 threats, the stakes are higher than ever. 🚨 At IT Hotdesk, we provide tailored solutions to protect your business against these emerging challenges. Read the full blog to learn how to: 🔹Mitigate ransomware and zero-day risks 🔹Secure your supply chain and IoT devices 🔹Combat AI-driven cyberattacks and infostealer malware 🔹Protect Web3 assets and much more 🔗 Read the full blog here: https://hubs.ly/Q02_KBfD0 #cybersecurity2025 #cybersecurityaberdeen

  • View organization page for IT Hotdesk, graphic

    1,128 followers

    🔷♦️A Message After the Announcement♦️🔷 Following the exciting announcement of IT Hotdesk joining the Redsquid family, we want to take a moment to share what this means for our clients, our team, and the future. 🔹Gordon Christie, founder of IT Hotdesk, will remain at the forefront as Head of Scotland, ensuring the same personalised, local service that our clients know and trust. 🔹 Our incredible team is here to stay, now strengthened by Redsquid’s expertise and resources. 🔹 Together, we’re ready to deliver even greater value, enhanced services, and continue our shared commitment to sustainable IT solutions. For our clients, this means business as usual—but with the added power of Redsquid behind us, you can expect even more innovation and support to help your business thrive. We’re proud to have built something special at IT Hotdesk over the last 15 years, and this partnership allows us to take it to the next level. Read our blog here for more information: https://hubs.ly/Q02_fWmm0 #LocalExpertise #StrongerTogether #AberdeenBusiness #RedSquidXITHotdesk

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