itSMF UK

It was a pleasure working with the University of Birmingham team to facilitate this maturity assessment. itSMF UK members can hear more from Andy and the team, about their ITSM journey and the assessment findings, by watching their presentations at our 2024 ITIL Case Study event via the event recordings page: https://lnkd.in/eqPn2A6S. Also, for those that don't have PeopleCert+ membership you can read the interview here: https://lnkd.in/e6VgFyyy.

We are delighted to announce details of our 2025 Digital Transformation Business Simulation events - both available exclusively to itSMF UK members for FREE. Join us for the day and experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success! Delivered in partnership with Sunburst Simulations, and facilitated by the amazing Jaro Tomik, further details can be found here: https://lnkd.in/e-aHFN45.

Around ten years ago, itSMF UK’s Problem Management Special Interest Group surveyed its membership about the state and perception of Problem Management. Recently we decided to find out what had changed in the Problem Management world over the last decade. Armed with the original questions and answers, Barry Corless has been talking to representatives of member organisations to see if we have moved on. During this webinar we'll present the results of our research! Further information and registration can be found here: https://lnkd.in/e-ngqjaw.

Just over a week to go until our next online SM Forum - FREE for both members and non-members - where we’ll explore the current trends shaping #ITAM, from the move towards results-driven services over tools to the continued consolidation of ITAM businesses. The agenda includes two case study presentations, from Julia Veall & Tracey Gallagher, that demonstrate the essentials of asset management at different levels of maturity. Freshworks explore how organisations can accelerate their digital transformation by leveraging ITAM and Stuart Dicken will discuss current trends and directions - and what organisations should consider when reviewing their asset management strategies to stay ahead and deliver real value. Further information and the registration link can be found here: https://lnkd.in/exJPbJy8.

🚨 CALL FOR SPEAKERS 🚨 Only four weeks left to submit your speaker submission for #ITSM25! What makes our conference different from other industry gatherings is the strong voice of the user community; the hints, tips and practical guidance shared by experienced practitioners in the public sector or commercial companies. Whether you have something to say about topics such as agile, digital transformation, enhancing the customer experience, incident or problem management, sustainable ITSM, AI ethics, or mental health in the workplace, ITSM25 is for you. You don’t have to be a confident speaker; we can help you to prepare your session and support you on the day.  Click here https://lnkd.in/eP-EFhna for further details and submit your synopsis by 28th February.

🚀 BE A SUPER EARLY BIRD AT ITSM25! 🚀 Join us at Europe’s leading service management conference, #ITSM25, 10-11 November 2025 at Stadium MK in Milton Keynes! With over 50 presentations from industry experts and the prestigious Professional Service Management Awards, ITSM25 offers unparalleled content, discussions, and networking opportunities. Don’t miss out on this chance to elevate your service management knowledge and connect with professionals from around the globe. 🎟️ Super Early Bird Discount 🎟️ Register by 28 February to take advantage of our Super Early Bird discount and secure your spot at this must-attend event! Further information and registration can be found here: https://lnkd.in/etZ84uAU.

As previously announced as part of our 2025 Signature Events line up (https://lnkd.in/ecV9JFXb), we are delighted to share details of our Women in ITSM event taking place 06 March at Center Parcs UK & Ireland Woburn Forest venue! In the hustle and bustle of daily life, it’s easy to forget to prioritise ourselves – but this day is all about taking a step back and investing in your own development and growth in our industry. Enjoy a mix of inspiring talks, interactive sessions, and networking opportunities that will leave you feeling refreshed, empowered, and ready to take on whatever comes next. PLUS, as an added bonus, all attendees will have complimentary access to the Subtropical Swimming Paradise facilities to relax after a busy day. FREE for itSMF UK members, read on for further details and registration: https://lnkd.in/dXhWk3Vx

In this Online SM Forum - FREE for both members and non-members - we’ll explore the current trends shaping ITAM, from the move towards results-driven services over tools to the continued consolidation of ITAM businesses. The agenda includes two case study presentations, from Julia Veall & Tracey Gallagher, that demonstrate the essentials of asset management at different levels of maturity. Freshworks explore how organisations can accelerate their digital transformation by leveraging ITAM and Stuart Dicken will discuss current trends and directions - and what organisations should consider when reviewing their asset management strategies to stay ahead and deliver real value. Further information and the registration link can be found here: https://lnkd.in/exJPbJy8.

Just two weeks remain until our empowering event dedicated to health and wellbeing at work - the first of ten 'signature events' we've lined up for 2025! Our expert speakers will share their unique experiences and offer practical advice on topics such as recognising and recovering from burnout, understanding the impact of menopause on mental health, and learning quick, effective techniques to manage stress. All are intended to provide insights that will help you navigate the challenges of modern work life and improve your overall wellbeing. Our goal is to equip you with the knowledge and ideas to foster a healthier, more supportive work environment for yourself and your colleagues as we enter 2025! You still have time to register here: https://lnkd.in/etXjTnBK. Further information about our 2025 signature event line up can be found here: https://lnkd.in/ecV9JFXb.

The 'Call for Speakers' for #ITSM25 – the itSMF UK Annual Conference and Awards – is now OPEN. Why not put forward a presentation outline for consideration? Speakers get to attend the event for FREE, and anyone who submits a presentation for ITSM25 that does not subsequently make it onto the agenda will be entitled to register for the event at our Super Early Bird rate – so you have nothing to lose! Further details can be found here: https://lnkd.in/eP-EFhna