Jayex

Customer satisfaction is at the heart of Jayex. We are proud to report that our efforts have resulted in an 80%+ customer satisfaction rating that is increasing rapidly, with an average rating currently of 4.5 stars. This reflects our ongoing commitment to listening to customers and continually improving our services based on feedback.  Read our post on our excellent customer service here:

Meet Bhavin Parikh, our Senior Technical Operations Engineer, an experienced IT professional with expertise in computer software, systems administration, and technical support. He is proficient in Windows, Linux, and Office 365.  With over 15 years of experience, Bhavin has worked in roles spanning desktop support, technical operations, and team leadership. He is adept at diagnosing and resolving technical issues while providing excellent customer service. Some recent customer feedback: "Bhavin was extremely helpful fast and efficient and he Identified the Issue we was having and advised how to fix it." In his spare time he’s focused on his family and enjoying time with them.

Our Customer Support team will be operating at the following hours over the festive period: Monday 23rd December - 8:30 to 5 Tuesday 24th December - 8:30 - 4 Wednesday 25th December - Closed Thursday 26th December - Closed Friday 27th December - 8:30 - 5 Wednesday 1st January - Closed We will resume normal service hours from Thursday 2nd January 2025.

Automated patient check-ins are a necessity for busy healthcare sites. That’s why Connect allows for seamless check-ins across multiple services across different clinical systems, improving staff experiences while keeping costs low. Why Connect? ✅ System-agnostic: Integrates effortlessly with clinical system providers, including SystmOne, EMIS, Vision, Rio or a combination, across primary and secondary care. ✅ Multiple services, one screen: From GP surgeries to community care to physiotherapy and SLT clinics, Connect allows you to facilitate multiple services within a single check-in screen. ✅ Unmatched flexibility: With multiple clinical system gateways for various providers, Connect allows services operating across different floors or departments to function seamlessly on the same site. This makes the solution perfect for walk-in centres, health centres and extended scope GP practices. Whether your healthcare facilities serves a single service or a complex mix of providers, Connect ensures every patient’s journey starts smoothly, no matter where they need to go. Contact us at contact@jayex.com to learn more about Connect and how it can work for you. Let’s simplify patient management together! #HealthcareInnovation #DigitalHealth #PatientFlow #PrimaryCare #CommunityCare #ICS #EMIS #SystmOne

We warmly welcome Banbury Cross Health Centre as a customer to Jayex. Over 4000 patients checked in using Jayex Connect Patient Check-in during September, saving hours of staff time. Email us today via contact@jayex.com to find out how much time your staff could be saving. #NHS #GeneralPractice #PrimaryCare #HealthTech #PatientFlowSolutions

Managing patient flow in busy healthcare centres and GP surgery's can be a challenge — but it doesn’t have to be. Discover how QView can transform how you manage patient journeys. This is how QView works: ✅ Patients receive a queue number through our automated Check-in system ✅ They’re directed to the right waiting area with clear, real-time guidance ✅ Our Patient Calling screen informs patients with a snapshot of their queue status, clinician information, and estimated wait times, along with important updates Why choose QView? 🌟 Reduce wait-time related patient anxiety by keeping them informed 🌟 Minimise interruptions to reception staff with fewer patient queries 🌟 Create a smooth, transparent patient journey that boosts satisfaction and trust Ready to elevate your healthcare facility? Contact us at contact@jayex.com or explore more at www.jayex.com to see how QView can transform your patient flow today. #HealthcareInnovation #DigitalHealth #PatientFlowSolutions #GeneralPractice #PrimaryCare #ICS #PCN #NHS

If you missed our end of year product update last week, its not too late to find out how you can benefit from Jayex services. Watch the webinar or read through the slides to learn the latest developments in the next generation of our Patient Flow solution and how GP practices could generate revenue with our services. Catch up here: https://lnkd.in/etUhFDN5 #GeneralPractice #PatientFlow #HealthTech #DigitalSolutions #PrimaryCare #PatientManagement #ICS #PCN #CommunityCare

Meet Mhairi Gilfillan, our Service Delivery Manager! Mhairi has over 15 years experience of working within IT Services – including public and private sector. She is dedicated to providing great customer service. She joined Jayex in November 2023 to head up the Customer Support Team and is a keen fan of Lego and reading.

Meet Mahesh Rabadia, our Technical Operations Manager! With 18 years of experience at Jayex, Mahesh is a seasoned expert in the company’s product technical architecture. As the current leader of the Technical Operations Team, he is committed to driving improvements in system stability and reliability. In his free time, Mahesh enjoys playing with his young son, experimenting with in-house technology, and exploring new destinations through travel.

We warmly welcome Aberfeldy Practice as a customer to Jayex.   The practice opened the doors to their new home several months ago and they have been using Patient Calling since for its multimedia capabilities as well as its patient calling functionality. We are proud to have played a small part in in supporting their integrated approach to healthcare in a modern environment, where digital solutions are used to streamline the patient experience. #aberfeldypractice #nhsnortheastlondon #integratedhealthcare #NHS #GeneralPractice #healthcare #communityhealth #NEL #ICB