LAB

🏆LAB Company Awards 2025🏆 Here we are with our next thoroughly deserving winner, for someone who continues to grow and make such an impact on the team and business 💫RISING STAR goes to Jack Rhys-Brown 💫 A year ago today, Jack joined the LAB team from a support background. Thanks to Andri’s mentorship, he’s grown into an aspiring talent with strong relationships and increased confidence. Jack's growth has been incredible, and he's on track to be a true asset. With a big year ahead, running his first marathon, getting married, and continuing to develop in his role - congratulations, Jack! You’ve really earned the Rising Star award👏

🚀 Meet the speakers of Aspiration Digital 2025! 🚀 A huge thank you to all the incredible speakers joining us this year! From creating your personal brand to social media, UX to AI, they’ll be sharing their insights, career journeys, and the latest digital trends to inspire the next generation of talent. Whether you're just starting out or exploring career options, this is your chance to learn from the best. 📆 We can’t wait to see you there!

Culture, creativity and career highlights🎬 this week's LAB Life, Mike dives into what makes our agency culture special, while Jack shares his favourite part of his role💡 What do you love most about your job? Let us know in the comments!👇 #LABLife #AgencyCulture #LoveWhatYouDo

What can the utilities sector learn from finance in supporting vulnerable customers?🚰⚡ In finance, significant strides have been made to help those facing barriers - whether due to health, life events, or financial resilience. From proactive data use to clearer communication, these lessons could transform how energy and water providers support their customers. In our latest article, Ariane Marasigan explores key takeaways from the financial sector and how utilities can apply them to build trust, improve accessibility, and enhance customer experiences. 🔎 Read more via the link in the comments below!

🏆 Celebrating our team with the LAB Company Awards 2025🏆 At LAB, we’re all about recognising the incredible talent, dedication, and impact of our team. In our latest team meeting, we had the pleasure of announcing our Company Awards and celebrating those who have gone above and beyond. Over the next few weeks, we’ll be spotlighting our winners, sharing their achievements and the difference they make! First we have 🌟STAR OF THE YEAR - Andri de Jager 🌟 Twelve months ago, Andri rejoined LAB as our Innovation & Solutions Architect but from day one, he proved he’s so much more. From mentoring fellow team members and shaping our world-class support service, to stepping in as a delivery manager for a major project, to driving innovation with projects like our chatbot - Andri has worn many hats, always delivering with excellence. His dedication, adaptability, and impact across the business are why he’s our Star of the Year👏 A huge thank you Andri, for everything you do. We can’t wait to see what you achieve next!

Join Matt Hardie, our Product Design Lead for an insightful session on Speed, Strategy & AI: How to Stay Ahead in Product Design🤖 In a fast-moving digital world, staying ahead requires the right balance of agility, innovation, and AI-powered insights. Matt will be sharing expert tips and strategies to help you future-proof your product design approach. Don’t miss out - grab your spot via the link in the comments below!👇

We're celebrating Jack Rhys-Brown and Andri de Jager by marking their work anniversaries this February 🎉 A huge thank you for your dedication, hard work, and contributions, here's to another great year ahead!👏

Join us for our next LAB Brunch & Learn as we dive into Speed, Strategy & AI: How to Stay Ahead in Product Design with Matt Hardie and Dan Sullivan💻 Discover how AI-driven rapid prototyping can streamline product development, enhance innovation, and improve workflow efficiency. Grab your brunch box and join us for a creative conversation🥐 Secure your spot via the link in the comments below!

This is LAB Life! 🎬✨ Growth, learning and levelling up🚀 this week we meet Jack and Dan, who share the skills they've discovered and developed within their roles since joining LAB! What’s been the most valuable skill you’ve learned in your career so far? Drop it in the comments👇 #LABLife #SkillsGrowth #CareerGoals #BehindTheScenes

In this edition of our vulnerability series, Isobel Madle dives into the complexities of vulnerability exploring how the energy sector can build trust and better support their most at-risk customers. From behavioural science insights to practical strategies, we’re uncovering what it truly means to put people first. Read the full piece here via the the link in the comments below👇