Magenta Living

Here's a quick update about our Christmas office closure dates: 🗓️ Our Partnership Building will close from 3pm on Christmas eve and reopen on Thursday 2nd January at 9am. We wish all of our colleagues a wonderful break over Christmas. And we'd like to thank those colleagues who will continue to work over the Christmas period to support our customers.

We've enjoyed a festive gathering with the Magenta Customer & Community Committee. It was a chance for our team to enjoy a meal with those who give their time to speak to us on behalf of our customers. Thank you to our MCCC committee members for your support and always helping us keep our customers and communities at the heart of what we do. #CustomerFirst #CommunityFirst #BeMoreMagenta

We had the pleasure of welcoming Autism Together to our offices to collect the amazing Christmas presents donated by our generous colleagues. 🎅🤝 Thank you to all the Magenta Living colleagues who made this possible with their thoughtful donations, and to Autism Together for creating an environment where every person is celebrated for who they are. #MagentaLiving #AutismTogether #ChristmasGiving #Community #MakingADifference

We’ve officially embraced Video Remote Assistance (VRA) technology to revolutionise how we diagnose and address repairs for our customers. This solution enables customers to report repair issues via live video technology, allowing colleagues to diagnose problems remotely, provide immediate guidance for simple fixes, and make sure that we’re equipped to fix the issue the first time around. We’d like to give recognition to our colleagues, who have been driving this digital initiative - Steven Nichol, Karen Dooley, Connie McCrudden, Daniel Cook, Phil Newbury, Scott Callery and Matthew Darlington.  This innovation has been in partnership with Salesforce, who recently invited us to share our VRA journey at the Salesforce Housing Day! Sharing how technology is enhancing tenant satisfaction, boosting first-time fix rates, and supporting our 2030 vision was a proud moment for us all. We’re excited about the possibilities this technology brings for the future. To our customers and partners—thank you for your continued support as we build a smarter, greener community together. #InnovationInAction #CustomerFirst #VRA #Salesforce #BeMoreMagenta 

We recently hosted a collaborative event that brought together our Board members and the Magenta Customer & Communities Committee (MCCC) for the first time in one session. While both groups meet independently throughout the year, this session was all about closing the gap between decision-makers and the customers and communities their decisions affect. This session reaffirmed what we already know: honest conversations and collaboration are the keys to creating a brighter future for everyone in our communities. Read the full event round-up and learnings here: https://lnkd.in/e8RdkXP9 #CustomerVoice #SocialHousing #BeMoreMagenta

We have been named as one of ten pilots in a national community-led employment scheme called ‘JobsPlus’. Based on an American model which has a proven success record in increasing employment opportunities, JobsPlus uses a community focus and person-led approach to support people into employment or to find better employment opportunities. This type of support might include helping to explore job opportunities that match a person’s needs, developing interview skills and support with managing health conditions. Headed by JobsPlus Manager Sally Ross, the Magenta Living pilot is supporting those in Bidston Rise, North Birkenhead, and aims to help people in the area move closer to employment. We're committed to support all of our customers with employability needs through a range of services such as Inspiring Dreams, Live & Learn and Magenta Learning Fund. Now with the introduction of the JobPlus pilot, we are able to provide even more specialised support to the residents of Bidston Rise. #JobsPlus #EmploymentSupport #Employability

This week, Magenta leaders and directors wear their white ribbons in support of the 16 days of activism against gender-based violence. The white ribbon is a symbol that has been embraced here at Magenta, from planting it in white flowers outside of our Partnership Building to organising a White Ribbon Hub event on December 3rd. It is a symbol of hope for victims and those at risk of gender-based violence. We wear it to demonstrate our commitment to doing the right thing and playing our part in keeping our customers, colleagues and communities safe. #16DaysofActivism #WhiteRibbon #VAWG

Vacancy: Contract Manager - Fire Safety We are seeking a skilled and forward thinking person to join our Compliance and Building Safety Team. The role will involve leading the overall development, implementation, management, and reporting for fire safety across our entire property portfolio. You'll be our subject matter expert to ensure we meet all requirements regarding fire safety. Salary: £52,571 Apply by: 5th December 2024 If this sounds like you and you love what you do, find out more here... https://lnkd.in/eFmH-Bw4 #JobsInHousing #JobsInCompliance #BeMoreMagenta

Vacancy: Talent Acquisition Partner Are you a recruitment professional? Are you passionate about making a difference to local communities? If so this role is right up your street! As our Talent Acquisition Partner, you will be responsible for managing the recruitment life-cycle for our organisation. You will also play an essential role in supporting our apprentices and guiding them through new opportunities. This is a fixed term role initially for a six month period, ideal for someone looking to expand their existing experience in recruitment and onboarding with the support and a fun and ambitious team. Salary: Competitive Apply by: 5th December 2024 To apply and find out more visit: https://lnkd.in/e4mWfpby #JobsInHousing #JobsInRecruitment #BeMoreMagenta

We are introducing a new role at Magenta for a Head of Customer Voice! This role has been introduced to strengthen the customer voice throughout everything we do and will synergise our approach to customer complaints, customer engagement and scrutiny. If you have experience of enhancing the role of customer involvement in housing, a strong understanding of the regulatory environment and the ability to lead people and champion the customer - we want to hear from you! Salary: £70k Apply by: 4th December 2024 To apply and find out more visit: https://lnkd.in/esgrM5UM #JobsInHousing #BeMoreMagenta #CustomerVoice