Exceptional service is all about the little things! We love seeing stories like this from our guests at Woodland Grange. When one of our visitors wasn’t feeling 100%, our team went the extra mile with a thoughtful note and some extra biscuits to brighten his day. It’s these small gestures that make a big difference, and we’re so proud of our team for always putting our guests first. Thank you for sharing your experience Alistair MacKinnon #CustomerService #AboveAndBeyond #WoodlandGrange #ProudTeam
In my job I stay away on a regular basis. A hotel is not the best place to stay when you're feeling under the weather. It makes such a big difference when you get great service and people go that extra mile. Thank you the Woodlands Grange and especially Katie for my note and extra biscuits 😋. Good service in any industry means everything. #service #extramile