Wishing our clients, colleagues, friends, families, and everyone we have had the privilege to connect with around the world in 2024, a very Merry Christmas and Happy Holidays. #MerryChristmas #HappyHolidays #Christmas2024 #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot
MoonShot: creating awesome experiences at the world's greatest events.
Professional Training and Coaching
London, England 1,400 followers
We deliver front-line staff training and engagement programs worldwide!
About us
At MoonShot, we believe in the power of people with purpose. We build and facilitate staff engagement programmes to connect front liners with your brand ethos. We engage your staff to become the very best ambassadors of your brand. Because when your staff is truly engaged, they have the motivation and confidence to make your venue experience soar. Our Mission is to build front line brand ambassadors who know, live and breathe your brand ethos.
- Website
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http://www.mshot.co
External link for MoonShot: creating awesome experiences at the world's greatest events.
- Industry
- Professional Training and Coaching
- Company size
- 2-10 employees
- Headquarters
- London, England
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Culture, Learning, Training, Staff Engagement, Brand Engagement, Front Line Engagement, volunteer training, and front line staff training
Locations
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Primary
Get directions
London, England, GB
Employees at MoonShot: creating awesome experiences at the world's greatest events.
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Erin Swales
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Tony Nikolic
A little bit of this, a little bit of that.......
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Thomas Kidd
Experienced Hospitality Leader, Founder of Moonshot Hospitality, Driving Business Growth through Revenue Expansion, Innovative Concepts, and…
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Matt Lynch
Managing Director - MoonShot: Creating awesome experiences at the world's greatest events.
Updates
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What a year we've had. So many exciting events made awesome and lots of incredible new experiences and fantastic achievements to look back on. So here we go...MoonShot 2024 wrapped! 🚀 🎁 #MoonShotWrapped #2024 #Christmas #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot
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Yesterday MoonShot’s Jessica and Matt were back on the road, travelling north to our newest UK client Huddersfield Town AFC, to lead a Supporter Experience workshop. The session included; defining processes around service recovery, experience standards, staff empowerment, and recognition. It was very exciting to be back at the John Smith’s Stadium, supporting the club in their match-day experience. Loving the festive vibes too!🎄 #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot
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We are often so busy travelling all over the world creating amazing experiences at venues and events for our clients, that it can be rare for our team to get together in one place. Last weekend we managed a fantastic Christmas meet up, to celebrate the successes of 2024 and to show our very own team MoonShot, appreciation for all the hard work that goes in to what we do. Cheers! to such a fantastic 2024 and an even better 2025! Tony Nikolic, Erin Swales we missed you! 🎉🎅🏻🎄 #Christmas #Party #DreamTeam #MoonShot #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training
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A big thanks to MoonShot Facilitator Kieran Nulty, for recently presenting a fantastic session, ‘Recognizing Your Stars - The Volunteer Experience’ at the 2024 Tournament Meetings in Orlando for The PGA TOUR. The aim of the session was for Tournament Leaders to share best practices and ideas related to volunteers and recognition efforts. Thank you to Leigh Ann Russell, jp darbouze and The PGA TOUR for having us. #PGATour #Golf #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot
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A day in the life of the MoonShot team, getting ready for Super Bowl LIX 🚀🙌🏈. With the next Super Bowl fast approaching, now in just under two months time, let’s take a look at the kind of things the team gets up to in the run up to a major event like the Super Bowl, starting with our planning trip to the host venue, the amazing Caesar’s Superdome, last week. #SBLIX #NFL #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot
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Even just a small team can have a huge impact on the experience when they are 100% focused on the fans 🙌. Well done to those fantastic volunteers at the game last week and to the amazing Ali Speechly and Ian Denton for motivating them to engage with the fans and ensure a memorable experience for everyone attending. #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot
UEFA B licenced football coach with experience in grassroots and WSL academies. Now using 14 years' experience in the Civil Service to improve the sports sector. Fan writer for BBC Sport.
A very busy and incredibly enjoyable time in Sheffield! This was my first time leading on an event for MoonShot: creating awesome experiences at the world's greatest events. Me and Ian Denton managed a small but mighty team of amazing volunteers who braved the cold conditions to care, know and connect with fans at the England vs Switzerland game at Bramall Lane. Great to see Josh Ambler again and work with his events team at the FA. Thank you to our brilliant volunteers! #sport #volunteer #events
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Behind the Scenes: as we head into supporting the FANSFIRST! Program at our 7th Super Bowl, the MoonShot: creating awesome experiences at the world's greatest events. Team was on the ground this week in New Orleans meeting with key stakeholders who will have thousands of TEAMMATES creating excitement and lifetime memories at the big game in February. Some of these included the New Orleans Host Committee, Caesars Superdome & ASM Global as well as SP+ (SP Plus), Populous, CSC, Kilowatt and many others that support the Super Bowl annually. #teammates #teammateengagement #stafftraining #staffengagement Thank you Christopher Brown and Jessica Howse for leading these meetings this week.
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The MoonShot Team is in Sheffield, UK at Bramall Lane Stadium, home to Sheffield United Football Club, where we are supporting the FA in delivering an exciting new volunteer initiative for the Lionesses’ on-the-road games. We will be leading the fan experience here for tonight’s game against Switzerland, managing the volunteers, ensuring they are engaging with, and creating positive moments and an overall amazing experience for all the fans attending. 🙌 🏴 ⚽️🇨🇭 #FanExperience #CustomerService #StaffTraining #StaffEngagement #GuestServicesTraining #People #Purpose #Recognition #Appreciation #Motivation #Teammates #Volunteers #Training #MoonShot Ali Speechly Ian Denton Jessica Howse
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MoonShot: creating awesome experiences at the world's greatest events. reposted this
Managing Director - MoonShot: Creating awesome experiences at the world's greatest events.
NFL commissioner Roger Goodell has announced the possibility of 8 regular season international games in 2025...🥳🇺🇸🏟️🏈 #wow #fansfirst #staffengagement MoonShot: creating awesome experiences at the world's greatest events.
National Football League (NFL) commissioner Roger Goodell has revealed that the league is looking to play up to eight regular season games outside of the United States in 2025, with Dublin and Berlin potential new destinations: https://lnkd.in/ewbC-Ww9