Primer

Payment leaders are true pioneers—forging a path forward without a guide and turning payments from something transactional to transformational. That led us to ask: Who is the modern payment leader? So, we surveyed 500 payment leaders from all over the globe. Let’s just say, we uncovered a lot: ⭐ How payment leaders got their start ⭐ Their unique career journeys ⭐ The main opportunities and challenges they face today ⭐ How they see the role of payments evolving ⭐ Their favorite tunes  ⭐ Much more This is 𝘛𝘩𝘦 𝘶𝘯𝘵𝘰𝘭𝘥 𝘴𝘵𝘰𝘳𝘺 𝘰𝘧 𝘱𝘢𝘺𝘮𝘦𝘯𝘵 𝘱𝘪𝘰𝘯𝘦𝘦𝘳𝘴. Check out the full report ➡️ https://lnkd.in/eiySk4z3 Kailash Madan Pedro C. Resh Vamathevn Ellie Jaggs Prerna Kishore Rebecca Moss Sameer Talwar Jade Thomas Gabriel Le Roux

Catch payment issues before they catch you out with Primer Monitors 🔔 Primer Monitors provides real-time alerts, keeping you informed of any changes in your payments—whether it's a dip in authorization rates or a surge in payment failures. Setting up monitors is a breeze: Select your metric 📊 Choose dynamic or static monitors ⚙️ Set your thresholds 🚦 With Primer's seamless integration with third-party tools, you can receive alerts in a way that fits your business workflows: 🔧 PagerDuty alert for engineering: Trigger an incident in PagerDuty when a payment failure alert goes off, signaling a potential technical issue. 💬 Slack message for payment managers: Send yourself a Slack notification when an authorization rate alert is triggered. This will allow you to investigate and possibly reroute transactions. 📧 Email for customer support: Notify customer support via email when the refund count crosses a threshold so they can take action. Don't let payment disruptions impact your business. Empower your team with Primer Monitors for a seamless payment experience. 👀 See it in action: https://lnkd.in/edRh_TKW Thomas Pasterk

Are you thinking about expanding into new territories? 🛫 The first question you need to ask is: how do the locals love to pay? 💳 Offering the right payment methods at checkout can significantly impact your success and boost conversion rates. 📈 Discover insights into global consumer payment trends and learn how to develop an Alternative Payment Method (APM) strategy that drives conversions. 🔗 https://lnkd.in/ePFTpZmt Prerna Kishore

Losing customers to involuntary churn caused by failed payments is every subscription business's worst nightmare. And up to 40% of subscription churn happens this way 📉 . That's revenue out the door unnecessarily, loyal customers lost, and frustration all around 😤. But it doesn't have to be this way. Smarter retry strategies—like optimizing retry logic, leveraging network tokens, and enabling APMs—can help you recover revenue and retain the customers you've worked hard to win. 💡 Ready to take control of churn 👉 Dive into our latest blog from Aladin Taleb to learn how. https://lnkd.in/ecMgg7jn

5️⃣ payment metrics to track in real time this peak season In the hustle and bustle of peak season, every transaction counts. Unexpected payment issues can lead to lost revenue and frustrated customers—two things no business can afford. To keep everything running seamlessly, here are five payment metrics to monitor closely. 1️⃣ Number of Failed Payments 🚫 Some failures are inevitable, but a sudden increase can signal a larger issue—such as a processor outage or system error. 2️⃣ Authorization Rate 📉 Authorization rates fluctuate, yet steep drops could indicate problems with processors or specific payment methods, impacting revenue. 3️⃣ 3DS Authentication Rate 🔒 A spike in authentication failures could indicate an unexpected issue that will likely drive cart abandonment. 4️⃣ Total Payments Processed 💳 Expected surges are one thing, but unexpected spikes are another and could signal that you're experiencing a fraud attack. 5️⃣ Refund Rate 💸 A rising refund rate can highlight operational challenges or even fraudulent activity. Tracking these metrics can help you maintain seamless payment flows, enhance customer experience, and maximize revenue this peak season. 📈✨ With Primer Monitors, you can stay on top of these metrics in just a few clicks. Learn more ➡️ https://lnkd.in/eU8pyHSC Thomas Pasterk

Primer is transforming the commerce landscape, empowering businesses to unlock limitless possibilities—and we want you to be part of the journey. We're looking for 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬 to join our team and drive the incredible demand for Primer's solutions in: 🌏 Australia: https://lnkd.in/eqqgYrE5 🌏 Singapore: https://lnkd.in/eye4Y4_w 🌎 North America: https://lnkd.in/e6zXE2h6 𝐖𝐡𝐚𝐭'𝐬 𝐢𝐧 𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮? 🔸 𝐎𝐰𝐧 𝐲𝐨𝐮𝐫 𝐫𝐨𝐥𝐞: Own your entire sales pipeline—prospecting, building relationships, and closing deals with complete autonomy. 🔸 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐜𝐚𝐫𝐞𝐞𝐫: Join a pioneering company with passionate people and limitless growth opportunities. 🔸 𝐁𝐞 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐬𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐛𝐢𝐠𝐠𝐞𝐫: Primer is a globally distributed, remote-since-day-one company with incredible talent globally. 🔸 𝐓𝐡𝐫𝐢𝐯𝐞 𝐢𝐧 𝐨𝐮𝐫 𝐜𝐮𝐥𝐭𝐮𝐫𝐞: You'll act as an owner with personal accountability, supported by "Primigos" driven by empathy, high expectations, and a shared purpose. 𝐖𝐡𝐚𝐭 𝐦𝐚𝐤𝐞𝐬 𝐲𝐨𝐮 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐟𝐢𝐭? ✅ Proven track record in B2B sales with consistent quota-smashing success ✅ Consultative and strategic approach to sales ✅ Exceptional communication and influencing skills ✅ Experience selling complex technical solutions within the payments industry If you're ready to advance your sales career with a fast-growing company shaping the future of commerce, we'd love to hear from you. Gabriel Le Roux Kailash Madan Sameer Talwar Srikkanth Ravi Rachel A. Pei Ling Tay Resh Vamathevn Pedro C. Félix BERNARD Emilia B.

Let's face it: "Do Not Honor" declines are a persistent thorn in every payment manager's side 😤 A robust payment strategy is built on actionable insights—not cryptic codes. Yet, this vague decline code offers zero usable info—and it's frustratingly frequent, accounting for a high percentage of most merchant's overall declines. Our latest post in the Payment Nightmare series from Jeffrey L. demystifies the "Do Not Honor" code and provides strategies for addressing it head-on ✅ . Check it out and turn decline confusion into payment clarity. 🔗 https://lnkd.in/eCZThffg

🚨 4 in 5 payment leaders say their payment tech needs a complete overhaul 🚨 How do we know? Our team recently spoke with numerous payment leaders, and there’s so much potential for optimization and improvement 📈 Payment leaders know that the longer tech issues are ignored, the bigger the risks, like: 💸 Missed revenue 📈 Skyrocketing payment costs 🔒 Increased fraud risks So, what does an ideal payment stack look like? 🔗 Unified: One seamless infrastructure to handle all payments, no matter how many services are used. 🔄 Flexible: Adapts to your evolving strategy and integrates smoothly with your favorite tools. 📊 Scalable: Performs effortlessly, whether handling one million transactions in one market or one billion transactions globally. Create a tech stack that covers all three, and you’re on your way to transforming payments from a cost center to a revenue driver ✨ Learn more in our blog from Theo Spyrides. 🔗 https://lnkd.in/eKDcDE5z

Over 60% of consumers will abandon their cart if their preferred payment methods aren't available 🤯. Pelago understands the importance of meeting customer expectations and uses Primer to transform its checkout experience into one that is seamless. Primer helps Pelago enable more payment methods and tailor its checkout based on:  🌍 Customer location  📈 Conversion rates  💲 Costs "Primer allows us to dynamically adapt our checkout process better to suit our customers' preferences and our business strategy," says Altaf Dhamani, Chief Product Officer at Pelago. Discover more in our interview with Altaf on how Primer empowers Pelago to optimize payment success. 🔗 https://lnkd.in/ettKR4iQ Kailash Madan

⭐ It’s an honor to be named by Accel as one of its Fintech 50 in EMEA 🌍. This recognition underscores our mission to build a unified payment infrastructure that ignites growth for the merchants and the broader payments ecosystem. Thank you to Accel and our incredible community for believing in our vision. Here’s to shaping the future of payments—together. Gabriel Le Roux Mikaël Minvielle Pierre-Edouard Jumel Theo Spyrides Jade Thomas