Proinsight Mystery Shopping

At Proinsight Mystery Shopping, we’re committed to delivering high-quality, actionable insights that help our clients optimize their sales processes and strategies. But we also believe in empowering individuals to explore new income opportunities. For those interested in a "side hustle," we offer a unique way to earn passive income through our shops. These opportunities can make a significant impact on personal earnings, and we're excited to see Daily Mirror highlight this in their latest article. Check out Daily Mirror's article, "Savvy Woman Shares Three 'Side Hustles' You Can Do Alongside Your 9-5 Job for Extra Cash," below. 🙌 https://lnkd.in/dbnP9r_t

After the busy holiday season, our CEO at Proinsight Mystery Shopping Americas, Jane Edwards, took a moment to reflect and share a personal message: “Wishing all of our clients and partners a year of growth and success in 2025. Election years are always destabilizing and, as such the team at Proinsight Americas look forward with anticipation and renewed energy to a period of solid and stable growth in 2025. With strong partnerships and solid working foundations, I strongly believe that anything is achievable! We are always stronger together and I look forward to continuing close and fruitful endeavors with you all in 2025… and beyond!” 🌎 👏

🎉 Happy New Year to all of our wonderful connections here on LinkedIn! We’re excited for what 2025 has in store and look forward to even more milestones, growth, and successes at Proinsight Mystery Shopping that we can’t wait to share with you! 🌟 A big thank you to all our clients who partnered with us on mystery shopping programs throughout 2024. Your collaboration has been invaluable, and we’re excited to continue working together to create even better customer experiences across all industries in 2025. 🚀 Here’s to another year of innovation, progress, and achieving great things together!

As we approach 2025 and reflect on the milestones of 2024, one of the standout moments for Proinsight Mystery Shopping has undoubtedly been our expansion into the US, spearheaded by the incredible Jane Edwards 🌟. With a strong client base already established across the UK, including various industries such as hospitality, retail, leisure, and entertainment, the natural progression was to take Proinsight Mystery Shopping global—expanding into the Americas! 🌎 Since our Proinsight Mystery Shopping Americas launch in October, we’ve seen some exciting highlights, such as Jane’s participation at IAAPA 🎢, our exclusive New York launch event, more mystery shops being carried out daily on a global scale, and our memorable October Company Day, where the UK team had the chance to connect with Jane for the first time 🤝. We’re excited to continue this journey and look forward to Proinsight Mystery Shopping’s continued growth in 2025 🚀, both in the UK, Americas, and globally! 🌟

Reflecting on an Exciting Year at Proinsight Mystery Shopping! The past six months have been truly transformative for Proinsight Mystery Shopping, and we’re thrilled to share some of our key highlights with you! 🌟 Team Growth & Expansion: We've welcomed new talent to our team, strengthening both the Client Success and Operations teams, including Deborah Jones, Lucy Winn, Manraj Singh Rattan, and Robert Brocklesby BSc (Hons) Dip Ed — whose contributions have already made a significant impact! 🎤 Connect CX Summit: This year, we had the privilege of hosting the Connect CX Summit in partnership with Fitronics, bringing together 100+ industry leaders from the fitness sector to explore the future of customer service. 🎉 We also celebrated a major milestone — 10 years of Proinsight Mystery Shopping! Our team had a fantastic time celebrating this achievement together in July, as well as two other company days since. 🚀 Over the last few months, we've had the opportunity to attend numerous events across the country, connecting with like-minded companies and staying at the forefront of customer trends. Looking ahead to 2025, we’re more committed than ever to delivering exceptional customer service and helping our clients reach new heights. Here’s to the journey ahead! 🌟

🎄 A Holiday Message from Proinsight Mystery Shopping Founder & Managing Director, David Hopkins 🎄 As we wrap up another incredible year, we wanted to take a moment to extend our warmest Christmas wishes to all our valued clients. Looking ahead to 2025, we’re excited to continue working together to drive excellence in customer service on a global scale. Together, we’ll achieve even greater success and make an even bigger impact! 🌟 Wishing you a joyful festive season filled with happiness, and a fabulous New Year ahead. Here's to a fantastic 2025! ❄️

💡 Did you know? 💡 Increasing customer retention by just 5% can boost profits by an astounding 25% to 95%! (Source: Harvard Business Review) This statistic is a game-changer for businesses looking to grow. It highlights the incredible value of nurturing existing customer relationships, rather than focusing all efforts on acquisition. Retaining customers not only increases repeat business but also reduces costs associated with marketing and sales.🔍 🤔 What strategies have you found most effective in improving customer retention? Share your thoughts or experiences in the comments below! 🌟

We love receiving such positive feedback from our shoppers and hearing why they continue to choose Proinsight Mystery Shopping! 🛍️ It also shows our strong relationship with our mystery shoppers, these strong connections contribute to the high quality of reports, giving you the insight you need to make a difference. 🌟 Check out just a couple of our amazing reviews from mystery shoppers! 💼🔍

Proinsight Mystery Shopping Christmas Company Day and Party 🎄🤩🥳 Of course it involved a classic David Hopkins quiz, Finance Bingo, Supportify Wrapped and awards for our superstars 🌟 A heartfelt thank you to everyone who has continued to support us throughout 2024, we wish you a very Merry Christmas 🙏🏻

As 2024 comes to a close, we’re reflecting on some key achievements for Proinsight Mystery Shopping 🎉 – and the most notable is our successful US expansion, led by our dynamic Americas CEO, Jane Edwards! For US clients looking to elevate their CX and drive revenue growth 💡📈, connect with Jane Edwards to learn how our tailored programs can transform your business! 👉 Check out our latest blog for more insights!! https://lnkd.in/dmVCkakU