Pulsehub Consultancy Ltd

An in-store experience from your mobile? We make it possible. Pulsehub leverages cutting-edge technology to transform fashion e-commerce stores, allowing our clients to create immersive customer experiences. Virtual Reality (VR) not only enhances convenience for shoppers but also helps retail brands reduce costs associated with returns and replacements. This is just one example of what we can do. At Pulsehub the possibilities are endless. Discover how we can integrate technology into your website. Enquire now: https://lnkd.in/eVsTjd-6 #ecommerce #VR #technology #fashion

Elevated data through omnichannel Omnichannel is the integration of your physical and digital stores through technology. By synchronising your data across all channels, you gain full control over your customer insights, enabling you to craft personalised, engaging experiences that resonate with every customer, whether in-store or online. Here’s how syncing your data across channels drives growth for your brand: 1) Complete Data Ownership With full ownership of your data, you ensure security, flexibility, and scalability to fuel your business’s growth. 2) Reduced Transaction Costs Cut out expensive third-party payment gateways, saving money while streamlining the checkout process for a smoother customer experience. 3) Advanced Customer Profiling Aggregate data from all touchpoints to create comprehensive customer profiles, enabling hyper-targeted marketing and real-time updates 4) Tailored Personalisation Leverage unified data to deliver highly personalised experiences, from tailored recommendations to timely offers and dynamic content. 5) Consistent In-Store and Online Experience Provide a unified brand experience with synchronised inventory, consistent messaging, and omnichannel fulfilment options, ensuring a smooth journey across all touchpoints. 6) Localised Content Adapt your messaging, pricing, and content to reflect the preferences, languages, and cultural nuances of specific regions or markets. 7) Integrated Loyalty & Rewards Seamlessly integrate loyalty programmes across all channels, rewarding customer behaviour and boosting retention and engagement. Ready to talk omnichannel? Talk to one of our experts. https://lnkd.in/eVsTjd-6 #pulsehub #data #ecommerce

Why sticky navigation is essential for mobile e-commerce Mobile shoppers expect speed and simplicity, but with bounce rates on mobile e-commerce sites reaching up to 50%, a smooth and intuitive navigation experience is critical. Sticky navigation elements like menus, search bars, and cart icons that remain visible as users scroll can transform the browsing experience. Why it works: - Effortless navigation: Keeps key tools within reach at all times. - Improved conversions: Reduces friction in the buying process. - Better user experience: Minimises the need for endless scrolling. - Faster decisions: Helps users find what they need quickly. - Consistent branding: Keeps your logo and core elements front and centre. Pulsehub tips: - Highlight search, menus, and the cart for maximum impact. - Design compact, clutter-free sticky elements. - Test across devices to ensure a seamless experience. At Pulsehub, we create mobile-first designs that elevate e-commerce experiences. Want to take your mobile store to the next level? https://lnkd.in/eVsTjd-6 #ecommerce #ux #pulsehub

Wishing our LinkedIn community a wonderful holiday season and a happy New Year. 2024 has been a year of exciting projects and meaningful collaborations with incredible clients. We’re truly grateful for the opportunity to see our work make a real difference in the digital space. A big thank you to our team for their hard work and commitment—it wouldn’t have been possible without you. We’re looking forward to what 2025 has in store.

Omnichannel with Pulsehub. Many companies rely on a multi-channel approach, which limits their ability to deliver exceptional customer experiences. Sales channels such as e-commerce stores, retail locations, social media, and wholesale are often managed in isolation, resulting in fragmented data and a lack of a unified customer view. This prevents them from offering personalisation, rewards, loyalty programs, and other vital marketing efforts. The outcome? Higher acquisition costs, low engagement, poor conversion rates, and weak retention and loyalty. At Pulsehub, we address the multi-channel challenge by transforming disconnected sales channels into seamless omnichannel experiences through technology. Our expertise unifies systems across retail, e-commerce, and mobile apps to drive engagement, profitability, and efficiency. Omnichannel with Pulsehub delivers customer experiences that are: Seamless: Consistent and personalised across all touch points. Interconnected: Unified pricing, promotions, and experiences across every channel. Data-driven: Providing a single, holistic view of customer interactions. Insightful: Tracking and analysing the entire customer journey to uncover valuable insights. At Pulsehub, we specialise in leveraging technology to create truly omnichannel experiences that delight customers and drive business growth. #ecommerce #omnichannel #technology

Pulsehub can help you launch these game-changing features .. Shopping experiences are becoming more intuitive and immersive. Two of the most exciting innovations driving this transformation are voice search and augmented reality (AR). For example, A customer asks their smart speaker, “Find me vegan leather handbags under £100.” Within seconds, they’re browsing tailored recommendations. Or, they use AR to see exactly how a pair of trainers will look on their feet. All without leaving their living room. Why does this matter for e-commerce brands? Voice search simplifies the shopping journey, helping customers find what they need faster. But it also changes the way businesses approach SEO optimising for natural, conversational queries is now a must. AR eliminates uncertainty, offering a "try-before-you-buy" experience that builds confidence and reduces returns. Whether it’s furniture, clothing, or cosmetics, AR bridges the gap between the digital and physical worlds. These technologies are no longer optional add-ons; they’re quickly becoming key differentiators. At Pulsehub, we’re helping our customers take advantage of emerging tech like this through our innovative website solutions. https://lnkd.in/eVsTjd-6 #ecommerceInnovation #voicesearch #augmentedreality #customerexperience 

Did you know? Upselling on your e-commerce store can boost revenue by up to 30%. Upselling and cross-selling are crucial for your e-commerce strategy that benefits businesses and customers. Here’s why they’re so important: Increased Revenue: Upselling can boost revenue by 10-30%. By offering premium options or add-ons, businesses can maximise the value of each transaction without pressuring the customer. Improved Customer Retention: Cross-selling encourages repeat purchases, leading to a 22% increase in repeat buying behaviour. By suggesting complementary items, you create a more complete and satisfying shopping experience. Enhanced User Experience: Relevant, thoughtful recommendations can transform a standard shopping journey into one that feels curated. Customers are more likely to engage with stores that truly understand their needs and preferences. Pulsehub can help you leverage upselling to increase your revenue and boost retention. Visit Pulsehub - https://lnkd.in/eVsTjd-6 #ecommerce #features #tech

Was your e-commerce store fully optimised for Black Friday? Global online spending during the 2024 festive season is projected to reach $240 billion, an 8.4% increase from 2023. Black Friday and Cyber Week are expected to account for over 25% of this total (Influencer Marketing hub). With so much purchase intent all e-commerce stores must be prepared to enable seamless shopping experiences. Here are our top 10 essential website features to ensure Black Friday success: 1) High-Speed Performance - Shoppers expect lightning-fast load times, especially on Black Friday when competition is fierce. Ensure your website runs smoothly—delays can lead to cart abandonment. 2) Mobile Optimisation - With most Black Friday traffic coming from mobile devices, a responsive and intuitive mobile experience is non-negotiable. 3) Real-Time Inventory Updates - Avoid frustrating customers by clearly marking out-of-stock items. Integrated inventory systems can sync stock levels across all channels in real-time. 4) Personalisation and Recommendations - Boost conversions by offering tailored shopping experiences. AI-driven engines can recommend products based on browsing history and behaviour. 5) Streamlined Checkout - Provide a guest checkout option, multiple payment methods (e.g., Apple Pay), and a frictionless process to minimise bounce rates during checkout. 6) Advanced Search and Filtering - Help customers find what they need quickly with robust search tools. Features like auto-suggestions, price and category filters, and typo-tolerant searches are essential. 7) Enhanced Product Page - Build trust and confidence with high-quality images, 360-degree views, detailed descriptions, virtual try-ons, and customer reviews. 8) Promotions and Discounts - Highlight your Black Friday deals prominently using banners, pop-ups, and other attention-grabbing elements throughout your website. 9) Cart Recovery Features- Re-engage customers with tools like abandoned cart emails, push notifications, and welcome emails to bring them back if they leave without purchasing. 10) Scalability and Load Testing - Black Friday traffic surges can overwhelm unprepared websites. Test your e-commerce platform thoroughly using cloud hosting and load balancing to handle high demand seamlessly. If your website doesn’t meet these criteria or you want to integrate innovative features to enhance it for next year, Pulsehub is here to help. Visit our website for more information - https://lnkd.in/eVsTjd-6 #blackfriday #ecommerce #tech

Did you know that 30% of fashion e-commerce goods are returned due to poor fit or unmet expectations? Pulsehub provides solutions to reduce returns and boost engagement. Here are some innovative ways we are helping brands achieve this: Smarter shopping We craft immersive AR and VR experiences tailored to your brand, allowing customers to virtually try on or view products, explore collections in the Metaverse, or visit virtual showrooms Intuitive search options—through voice, visuals, or contextual inputs like photos—ensure customers can easily find what they’re looking for without hassle. AI-enhanced product descriptions Using advanced AI tools, we create rich, engaging, and dynamic product descriptions that evolve based on customer preferences and behaviours. These descriptions focus on highlighting the unique features of each product while addressing common customer questions—improving clarity and reducing hesitation. Comprehensive product sizing guides Our interactive, data-driven sizing guides use AI to recommend the perfect fit for individual customers based on their measurements, past purchases, and brand-specific sizing. This reduces the chances of returns while improving customer satisfaction. Integrated fit predictors can even suggest alternate sizes if a product runs larger or smaller than usual. Chatbots that drive conversion Our AI-powered chatbots handle everything from product questions to personalised recommendations for complementary items. These bots simulate the experience of having a personal shopper by providing on-demand assistance and solving issues instantly. They’re proven to significantly reduce cart abandonment and increase transaction values by offering tailored upsell and cross-sell suggestions in real time. By addressing the pain points of online shopping with these tools, Pulsehub helps brands deliver exceptional customer experiences that reduce returns, foster loyalty, and maximise revenue.

Our state-of-the-art technology infrastructure enables real-time data collection and analysis across every channel, allowing for continuous optimisation and data-driven decision-making. This data-led approach ensures that our client's digital presence meets and far exceeds modern consumer expectations and performance benchmarks. Get insights into the crucial metrics to monitor with our expert guide. #data #omnichannel