ServicePower

P&C Insurers: is your customer self-service game on point? Customers expect a seamless experience, from filing claims to scheduling adjuster visits. This blog explores how self-service technology can improve customer satisfaction & your bottom line 👉 https://ow.ly/woc750U3MFk #PandCInsurer #FieldService #FSM

“90% of CX leaders say customer expectations have increased to an all-time high.” – HubSpot Are you meeting your customers' expectations in an era where the bar is set higher than ever? 📈 Adaptability is key to delivering exceptional service. #FSMFridayFacts #CustomerExperience

HAPPY THANKSGIVING 🍁 We're grateful for our amazing #TeamServicePower💥, valued clients 💙, the work we do together, and our industry-leading software solutions. Here's to another year of growth and success together. 🥂 #thanksgiving2024 #fieldservice #FSM

The shortage of skilled field technicians presents severe challenges for field service organizations. This guide explores tips for recruiting and retaining technicians, including: ✅ Utilizing modern technology ✅ Creating an enticing, positive work environment ✅ Empowering your workforce Check it out at https://ow.ly/YHvF50U3MCm

Frustrated managing contractors manually?⏳ Discover how ServicePower's Contractor Workforce solution can streamline your processes, improve contractor satisfaction, and boost customer experience in our latest blog at https://ow.ly/LhuG50U37zV. #fieldservice #contractedworkforce #automation #efficiency #CX

👩🔧Women represent less than 9% of field service technicians and executives today. Why aren’t there more women in the field service industry? We dove into this important topic with a panel of industry leaders who shared their unique experiences and insights. 🛠️ Listen as they discuss: 🔹Hiring women and overcoming bias 🔹Benefits to having women in service roles 🔹Unique safety challenges women face in the industry and their advantages 🔹Work/life balance Featured Speakers: Liza Solley – VP of Customer & Service Success, ServicePower Kristen Burrall – VP of Strategy & Operations, Allstate Protection Plans (SquareTrade) Debbie Klintworth – Co-Owner, D3S Service & Sloan Appliance Service 👉Listen now: https://lnkd.in/ewhMJVwe #WomenInFieldService #DiversityInTech #WomenLeaders #FieldService #WorkplaceEquity #WomenInBusiness #GenderEquality

Planning your 2025 strategy? Gartner reports that “outperformers commit before the downturn to the differentiating elements of their strategy to position themselves to power through uncertain times, not simply respond to them.”    As you plan your 2025, here is a guide for why including FSM tools such as automated scheduling, dispatch, customer self-service portals should be included 👉 https://ow.ly/Y2L450U3MAC. #fieldservice #digitaltransformation #efficiency #2025budgeting

Is your field service operation stuck in the past? ⏳ Digital transformation can help you streamline processes, boost efficiency, and improve customer satisfaction. Learn how to leverage technology to drive your business forward in our latest blog 👉 https://ow.ly/bSVP50U372B #fieldservice #digitaltransformation #servicemanagement #automation #customerexperience

Did you know that you can boost customer ratings & profits with field service automation? ✅ Improve first-time fix rates & reduce travel time ✅ Deliver a seamless customer experience ✅ Increase technician productivity See how at https://ow.ly/btce50Tb5kB #FSM #FieldService #CX

"Companies that adopt FSM software can see a 20-40% increase in first-fix rates." – FinancesOnline #FridayFSMFacts #FieldService #FSMOptimization