Snowdrop Solutions

Kroo Bank & BNP Paribas: Transforming Banking UX Through Enriched Data! Catch an exclusive discussion with Alexey Gabsatarov from Kroo, Waleran Guinard from BNP, and Ken Hart from Snowdrop about transforming banking with enriched payment data and artificial intelligence. 🎥 Take a peek: - Waleran shares how smarter data is helping save big on costs - Ken explains how enriched data is making banking easier for everyone - Alexey chats about how enriched data has helped Kroo engage more with customers Big shout-out to the FF News | Fintech Finance team for their fantastic work in bringing this all together! 🙌 Dylan Lauren Taylor Check it out now and let us know what you think - feel free to share it with your Fintech network! P.S. We’ve re-uploaded the video after resolving some editing hiccups - thank you for your patience!

Building customer trust - it’s the foundation of everything we do in financial services. That was the big takeaway from FinTech Connect last week, our last event of 2024! 🎉 Here’s what else stood out: 💡 Banks are speeding up digital transformation to stay competitive with FinTech 💡 Human-AI collaboration is making financial services smarter and more efficient 💡 Tech and innovation are personalising and enhancing customer experiences, making a real difference in how they interact with services Looking forward to the opportunities 2025 will bring and the trends that will shape the future. Let’s stay connected! Ken Hart Freddie Villis Jennifer Lewis Paul Odomel

🎄 The holiday season is here! For your customers, it’s a time of joy, celebration - and lots of spending. From booking flights to buying last-minute gifts, they’re juggling a lot. How can you help them stay on top of it all? By offering a seamless, intuitive banking experience, you can empower your customers to make smarter financial decisions, even during this busy season. Here’s how great UX can make a difference: ✔️ Track spending across flights, hotels, and gifts ✔️ Compare holiday budgets to previous months or years ✔️ Spot savings opportunities to stretch their finances With a smooth and secure banking experience, customers can easily: 📍 Recognise merchants and locations with a glance, reducing confusion 🛍 Quickly categorise expenses - from travel to dining to retail 📊 Access spending breakdowns for a clear financial overview Strong user experience and trust don’t just retain customers - they drive innovation. Customers who trust the system are less likely to need support, reducing frustration and operational costs. Fewer service inquiries mean your team can focus on high-value tasks. The ultimate goal? Building lasting relationships that drive growth, increase Lifetime Value, reduce churn, and keep customers loyal year after year. #TransactionEnrichment #PersonalisedBanking #BankingExperience

🇹🇭 Snowdrop Solutions & BigPay Transform Banking in Thailand! We’re beyond excited to share the expansion of our partnership with BigPay, bringing enriched banking experiences to customers across Thailand! Together, we’re transforming how users interact with their finances by offering clear, insightful, and transparent transaction data through our Transaction Enrichment API. 💬 Apirudee (Aim) Prachyaset, Country Head at BigPay Thailand, noted: "[…] By integrating Snowdrop’s advanced transaction enrichment technology, we’re elevating the user experience for our Thai customers, allowing them to easily understand and manage their spending." As digital banking continues to grow in Thailand, this partnership ensures BigPay users benefit from: ☑️ Clear merchant names and logos for transparency ☑️ Transaction categorisation for better budgeting ☑️ Seamless, enriched user experiences that build trust Big thanks to both teams at Snowdrop and BigPay for making this happen! Read more about this partnership: 🔗 https://lnkd.in/d5BmFD9W #DigitalBanking #CustomerExperience #Partnerships #Thailand Luke Rickards Monica Millares Lalisara Homprasert Jirapat Apichai Zubin Rada Krishnan Ken Hart Ana Cantero Zuhra B.

We all want banking to be as easy as grabbing a coffee or booking a ride, right? Gone are the days of manually searching for ATMs or branches. By integrating Google Maps Platform APIs, banks can now offer: ☑ Precise Location Accuracy: Show customers the nearest ATMs and branches in real-time. ☑ Personalised Experiences: Suggest locations based on their needs or preferences. ☑ Enhanced Trust: Build confidence with reliable, easy-to-use tools. So, what’s the impact? 🔹 14% boost in NPS thanks to better geospatial data for ATMs/branches 🔹 7% drop in support calls by making it simple to find locations with clear directions Not only does this improve customer satisfaction, but it also helps banks plan smarter networks and reduce support queries. Ready to bring location intelligence to your digital banking? Click here to learn how: 💡 https://lnkd.in/drHmr2D8 #GoogleMaps #DigitalBanking #CustomerExperience #Fintech

How Personalised Banking Leads to Happier Customers 👥 With so many banking options out there, how do you make sure customers pick yours? It’s all about offering more than just a place to manage money. Customers want personalised experiences - things like spending insights, smart recommendations, and even lifestyle tips. The key is making it feel personal, not intrusive. The future of banking is about delivering value in a way that feels natural and helpful, all within the app. Check out our latest article to see how your bank can use transaction data enrichment, AI, and location intelligence to create more meaningful, personalised experiences ⬇️

🔹 Financial APIs for Banks: Cost and Revenue Impact in 2025 Why should they be a priority? For banks, the decision of whether to build an in-house API solution or adopt a pre-built option from a trusted provider is more critical than ever. Pre-built financial APIs offer a cost-effective, efficient way to enhance operations, reduce development costs, and open doors to new revenue streams. By implementing these APIs, banks can improve customer experiences, scale rapidly, and avoid the time-consuming and expensive process of custom development. Want to explore how financial APIs can help banks save on costs and boost customer engagement in 2025? Dive into our latest article ↘️

🚩 Digital Banking Fraud: How safe are your customers? Fraudsters are always innovating, putting both banks and their customers at risk. ❌ For banks, the consequences are severe - financial losses, reputational damage, and the looming threat of compliance issues. ❌ For users, it means stolen funds, compromised accounts, and a loss of trust in digital banking. So, how can banks spot these threats before it’s too late? Give it a read to see how we’re helping banks tackle digital fraud. ⤵

We're thrilled to spotlight some of the UK's most forward-thinking companies. From healthcare breakthroughs to retail revolutions, our customers are transforming industries. Swipe through to learn how ⤵️

💬 How can banks deliver real value with every interaction? It’s a great question - and one we think about constantly. For us, delivering value begins with enriched payment data. But what does that actually mean? Think about it: a lot of banking apps just show you the basics - who you paid and how much. But with enriched data, each transaction comes to life! Curious how this works? Explore our latest article to see how enriched data tackles real challenges in banking and enhances every customer experience ⤵