Social Simplified NI

🚨 Your customer service IS your marketing. 🚨 You can have the best product, the flashiest branding, and the most viral-worthy content… but if your customer service is rubbish, none of it matters. People remember how you make them feel—not just what you sell. A bad experience? They’ll tell everyone. A great one? They’ll come back (and bring friends). So, before you spend another penny on ads, ask yourself: Would YOU be loyal to your brand? Let me know about a time you went above and beyond for a customer! Thérèse ❤️ #customerservice #marketing #socialmedia#socialmediamentor #smallbusinessowner #smallbusiness#socialmediamarketing #socialmediastrategy#customersatisfaction

Small Biz Owners—Don’t Get Caught Out! 👀🔒 The internet is full of scams, dodgy DMs, and sneaky hackers who are getting smarter. But a few simple tweaks can keep your business safe and stress levels low. 🛑✨ Since it’s #SaferInternetDay, take this as your sign to double-check those passwords, lock down your social accounts, and stop clicking on ‘Your Facebook Page is at risk of being permanently deleted’ messages in your Inbox! 😂👀 I’m diving into practical, no-BS online safety tips in this week’s Social Simplified Newsletter—make sure you’re signed up, you don't want to miss it! 💌 https://lnkd.in/e9Mh3H-4 #SmallBusinessSupport #KeepItSimple #SocialSimplified #OnlineSafetyTips

Struggling with what to post on social media? You’re not alone. If coming up with fresh content feels like a chore, I’ve got you covered. I share simple, practical content ideas in my newsletter to take the stress out of social media. Want in? Comment “newsletter” below, and I’ll add you! Thérèse ❤️ #SocialMediaTips #ContentIdeas #SmallBusinessMarketing#valentinesday #valentinescontent #newsletter#socialmedianews #socialmediamarketing#socialmediamentor41 m

A social media strategy isn’t just a ‘nice-to-have’ – it’s the heartbeat of your business. Without it, you’re just guessing and hoping for the best. With it, you’ve got a clear path to grow your audience, boost engagement, and turn followers into customers. Let me know in the comments if you’d like me to break the steps of the strategy down! Thérèse ❤️ #socialmediamarketing #socialmediastrategy #socialmedia #smm #socialmediamentor #smallbusinessuk #smallbiz #smallbizowner

Well, it's been an interesting few weeks in the world of social media! Here’s everything you need to know about the new Instagram updates! What one are you most looking forward to? #socialmedia #insta #instagram #socialmediaupdates#socialmediamentor #smallbusiness #smallbusinessowner

I am so pleased with this testimonial from a lovely client! The best part of my job is watching my clients tap into their creative side and grow in confidence as they start creating content that truly fits them and their business. If you’d like to find out more about my mentoring sessions check out the link in my bio or drop me a DM! Thérèse ❤️ #socialmediamentor #socialmedia #socialmediahelp#customerreview #smallbusinessowner#smallbusinessreview #mentoring

✨ Kickstart 2025 with the Social Simplified Newsletter! ✨ The first issue of the year is here, and it’s packed with everything you need to make social media simple and stress-free. Oh, and did I mention there’s a FREEBIE inside? 🎉 💌 What’s included: 🌟 The lowdown on the Social Simplified Playbook. 📖 A free download: 31 Content Ideas for January to keep you organised and motivated. 🚀 The latest updates from your favourite platforms so you can stay ahead of the curve. 👉 Don't miss out, head to https://lnkd.in/eSR5vCfk to sign up! 💬 What’s your biggest goal for social media this year? Drop it in the comments—I’d love to cheer you on! Thérèse 💕 #SocialSimplified #SocialMediaGoals2025 #SmallBusinessTips #SocialMediaForBeginners #SocialMediaCoach

Struggling to come up with fresh content for your small business? Don’t worry, I’ve got you covered! Here are some fun “Days of the Year” to inspire your January posts: 🎥 5th Jan: Golden Globes  Beauty/Fashion: Create a Reel highlighting ‘Award-Winning Looks’ inspired by Golden Globes red carpets. Showcase your products or services as part of the glam! 🧽 13th Jan: Clean Your Desk Day  Coaches/Mentors: Offer a quick guide or tips to clear mental and physical clutter for better focus. 🌶️16th Jan: Hot & Spicy Food Day  Food & Beverage: Post a Reel featuring your best spicy recipes or menu items. Bonus points for creating a fiery challenge! 🛍️18th Jan: Get to Know Your Customer’s Day  Service-Based Businesses: Run a poll on IG Stories or post a fun quiz about your audience. E.g. ‘What’s your biggest social media struggle?’ would work for my business, Social Simplified NI. ☕20th Jan: Blue/Brew Monday  Wellness: Share mental health tips or calming tea recipes to brighten your followers’ day. 🧩29th Jan: National Puzzle Day  Education/Tutoring: Post a quick brain-teaser or educational puzzle related to your niche. Want access to over 700 content and awareness day ideas, complete with examples of hooks and captions? 🎉 Then the Social Simplified Playbook is for you! 🔗 Link in bio to grab your copy today! 💡 Thérèse #SocialSimplifiedNI #ContentMadeSimple #SmallBizTips#SocialMediaHelp #JanuaryContentIdeas#SocialSimplifiedPlaybook #DigitalProduct#ContentCalendar #content

What's your engagement game for 2025? Let me know in the comments! #Socialmediaengagement

TikTok or Instagram—what’s the best platform for your business? 🤔 You’ve probably heard about the buzz around both, but do you know the key differences? From audience demographics to content styles, each platform has its strengths. I'm breaking it down for you in my latest post so you can figure out where to focus your energy 💫 Are you team TikTok or team Instagram? Let me know! Thérèse #TikTok #Instagram