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Do you know what your team thinks of your CRM (Customer Relationship Management) software? According to a recent survey, employees are feeling stuck with outdated CRM systems that are failing to get the job done. The report showed that more than half (62%) of employees want a new CRM system, but they’re also concerned about the cost, disruption, and complexity involved in upgrading. And while a CRM is an important tool for sales and marketing, only around 31% of leaders say they’re satisfied with their current platform. For businesses, these results are worth paying attention to. If your CRM system is clunky, it can be a drain on productivity and negatively impact your business. While switching CRMs might seem overwhelming, there are real benefits to upgrading. A high-quality CRM helps you achieve much better lead generation, as well as better management of your sales pipeline. Does your CRM feel outdated? If so, it might be time to explore new systems that are easy to use, cost-effective, and focused on strong customer support. If you’d like to explore your options, we can help. Get in touch. #CRM #BusinessProductivity #BetterSystems

The biggest challenge today isn't a lack of knowledge but rather an abundance of misinformation. This is especially true when it comes to IT risk assessments. Inaccurate beliefs can be just as risky as ignorance, leading to complacency and leaving your business vulnerable. Like a high-speed race car, your business has everything to make it into a winner. But to win, you need a pit crew that truly knows the track, the car and the competition. That's where an experienced IT crew steps in. They cut through the noise, dispel misleading beliefs and ensure your risk assessment strategy is based on facts, not faulty assumptions. Don't let misinformation derail your business. Partner with an experienced IT pit crew and get the accurate, actionable risk assessments you deserve.

Here’s an important warning about something that could affect your business: A security flaw has been found in Microsoft Bookings. The popular tool is used for scheduling appointments – but the flaw could allow scammers to create unauthorised accounts and get hold of false certificates. Why should you be worried? If scammers create fake accounts pretending to be senior people in your business, they could trick your employees into sharing sensitive information. This could give them access to your business systems and even let them reset passwords, locking you out of all your accounts. If your business uses Microsoft 365, it’s doubly important to be aware of this issue. The security flaw comes from a feature in Microsoft Bookings called "Shared Booking Pages”, which is usually turned on by default under the Microsoft 365 licence. When someone creates a shared booking page, it creates a new account without going through the usual security checks. This is how scammers can slip through the cracks. This security alert is a reminder of how important it is to keep an eye on the tools we use every day. Check if you’re using Microsoft Bookings in your business and consider disabling it if you don't need it. It’s also a good idea to keep your systems updated and have an IT expert (like us) review your security settings. It can go a long way towards protecting your business. If this sounds a bit overwhelming, don’t worry. My team can help, get in touch. #Microsoft #Bookings #CyberSecurity

Your business technology is continually evolving, as are the associated cyberthreats. The success of your business depends on how effectively you can anticipate and mitigate potential risks. When you make the effort to maintain a vehicle, you can be confident of a smoother journey. In the same way, a proactive approach to cyber risk management keeps your business operations smooth and efficient. Let’s empower everyone by learning from each other! Tell us about the IT risks that you have encountered in your business. Share your experiences in the comments below!

You can't win a race on a half-tank, and you shouldn’t try to run your business on fumes either. Just like your car has warning lights to signal potential problems, your IT infrastructure needs regular checkups to ensure everything's running smoothly. Ignoring those warning signs can lead to costly breakdowns and unexpected downtime. Want to dive deeper into the benefits of IT risk assessments? Comment "Power Up," and our experts will reach out to you.

Here’s some good news for businesses: Microsoft have lifted two major upgrade blocks in Windows 11 24H2. This means that more PCs can now run the latest version of Windows. Previously, some people were unable to upgrade due to issues with the fingerprint sensors on their devices. These sensors stopped responding once the device was locked, causing issues logging in. The Voicemeeter audio mixer was another barrier. People were experiencing the dreaded “Blue Screen of Death” when using Voicemeeter after downloading the latest version of Windows 11. Both of these issues have now been fixed, allowing the 24H2 update to run smoothly. Upgrading brings lots of benefits to businesses. From new productivity features to improved security, making the switch will help to improve your daily workflow. Now’s a great time to check if your devices are compatible with the update. Can my team help you with this? Get in touch. #Windows11 #UpgradeBlock #TimeToUpgrade

You and your team share a lot of information each day, right? Well, Microsoft are about to make it easier than ever, with a new “Share” button being added to the Windows 11 Start menu and Taskbar. The new feature will streamline file sharing, letting you send documents, links, or text from your desktop with just a click. Imagine you’re working on an important project and want to share your progress. You’ll be able to right-click on the document in the Start menu or Taskbar, then share it straight from there. Such a time-saver. This feature is still in preview right now, but it’s a great example of how Microsoft are working to make collaboration tools quick and easy to use. Will this one be useful in your business? #Windows11 #FileSharing #ProductivityTools

Big fan of Teams? I’ve got good news! Microsoft are rolling out an update that makes it much easier to find people and the content they’ve shared. When you type someone’s name into Teams, the improved search function will suggest relevant content linked to that person, such as shared files and previous conversations. The update is available on both Windows and Mac, so it’s ready for you to use now. Type in a name, apply the filter, and you should have what you need in seconds. Teams has seen a lot of useful updates for businesses lately. Whether you’re in a video call, sharing documents, or sending a message, Microsoft are helping to keep communication simple. Give it a try and see how much faster you can get things done. Tell me what you think. #Microsoft #Teams #NewUpdate

On this day in 1994, Apple made a bold move by suing the San Francisco Canyon Company. So, what caused the lawsuit? Apple claimed that the company helped Intel and Microsoft “borrow” their code from QuickTime for Windows. Back then, Apple’s QuickTime software was ahead of the game, and Microsoft’s competing Video for Windows software struggled to keep up. The alleged code-sharing allowed Video for Windows to suddenly match the quality of QuickTime – and that sparked a major lawsuit. This legal battle was about more than just code; it set the stage for a tech showdown that shaped the entire industry. The lawsuit eventually led to a settlement between Apple and Microsoft in 1997. Many believe this helped Apple to stay afloat, later transforming the tech landscape with groundbreaking products like the iPhone. For business owners, it’s a reminder of how protecting intellectual property and forming strategic partnerships can impact your long-term success. Have you secured what makes your business unique? It could be your most valuable asset. #TechHistory #Apple #Microsoft