The Call Business

The Call Business

Advertising Services

Southampton, Hampshire 826 followers

We help you engage with prospects, win back lapsed customers, enhance customer experience and create customer loyalty.

About us

The Call Business (TCB) is a multilingual, B2B lead qualification & business development agency. We offer a suite of services designed to drive customer engagement and growth by starting informed and intelligent conversations with your customers and prospects. Connected by a secure, cloud-based infrastructure, our 40-strong team work around the globe, providing outsourced service so that your audiences can have authentic conversations whatever time zone they’re in. Our team reach out in the local language, in local business hours to maximise engagement and minimise communication barriers. This creates better qualified prospects so our clients get more ROI from the leads that they have generated. - We help you to get more ROI from the leads that your marketing team generate. - We talk to the prospects that you don’t have time to talk to. - We work as a seamless extension to your team. LEAD QUALIFICATION Converting MQLs to SQLs Event & webinar follow-up Inbound enquiry triage & follow-up Live-agent web chat Pipeline management CUSTOMER ENGAGEMENT Account-based marketing Voice of customer & customer surveys Inbound tech support & case management Lapsed customer re-engagement Up-selling and cross-selling ACCOUNT-BASED MARKETING Audience research & profiling Campaign comms strategy Social selling Appointment setting Nurture & ´keeping in touch´ programmes BUSINESS DEVELOPMENT STRATEGY SUPPORT Sales process review and input Comms strategy planning Marketing automation flow review Technical system reviews Data and compliance consulting. Call us now on +44 (0) 1489 665900 or send an email to info@thecallbusiness.com.

Industry
Advertising Services
Company size
11-50 employees
Headquarters
Southampton, Hampshire
Type
Privately Held
Founded
2012
Specialties
Lead qualification, Customer Engagement, Account-based Marketing, Business Development Strategy Support, Converting MQLs to SQLs, Event & webinar follow up, Live-agent web chat, Pipeline management, Voice of customer & customer surveys, Inbound tech support and case management, Lapsed customer re-engagement, Up-selling & cross-selling, Audience research & profiling, Campaign comms strategy, Social selling, Appointment setting, Comms strategy planning, Data & compliance consulting, Nurture & 'keeping in touch' programmes, and Sales process review

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