The Verity Centre

The BIG NEWS! As you know, The Verity Centre has proudly been part of a group with SA Comm UK, SA Commercial, ATM and TCMS. We’re thrilled to announce that our individual contact centers have officially come together to create one unified group - the atm group! Bringing together all our expertise and passion, we’re now stronger and more connected than ever.🌍 To streamline our communications and enhance your experience, we are consolidating our LinkedIn presence under one UK page, the.atm.group. 🚨 Please note that The Verity Centre LinkedIn page will become inactive soon. We don’t want you to miss us and encourage you to join us over at the.atm.group to stay up to date with our latest news, services and insights. Thank you for your continued support! We look forward to connecting with you on our new page. #BusinessUpdate #StayConnected #FollowUs #atm

⏳ There's only 2 more days to go!! We’ve been refining every detail to ensure that our upcoming rebrand reflects our passion, growth, and our commitment to you. We're not just changing our look - this is a transformation. We're redefining operational excellence, setting new standards in how we innovate, serve, and succeed. Trust us, it’s worth the wait. ⚡ #BrandRefresh #NextChapter #ComingSoon

Big changes are coming to The Verity Centre , and we’re almost ready to show you! 👀 For months, we've been putting in the work to create something truly special. ✨ Are you ready to see what’s next? Stay tuned for the big reveal!💪 #SomethingBigIsComing #ExcitingNews #Transformation #Innovation #Countdown

We’ve been dropping hints about our upcoming transformation at The Verity Centre . Stay tuned as we prepare to reveal an exciting new chapter in our journey. 👀 Our team has been working hard behind the scenes to bring you not just a rebrand, but an optimised experience that reflects our growth and vision for the future. We can't wait to share this with you and continue our tradition of delivering exceptional service. 🙏 Thank you for being a part of our story—we're so excited to have you along for the ride. #Teaser #NameChange #NewBeginnings #BrandEvolution

🚨The countdown has begun! Something new and exciting is on the horizon at The Verity Centre . We’re evolving, and we can’t wait to unveil our fresh identity. Get ready for a whole new chapter. 🔜📅 We’re really excited! #Transformation #ComingSoon #Countdown #NewChapter

Big things are happening at The Verity Centre! We’ve been hard at work behind the scenes, and we can’t wait to share what’s coming! Stay tuned for a major announcement that will take us to the next level. Any guesses? 🤔 #BigAnnouncement #StayTuned #ExcitingChanges #NextLevel

Did you know that 73% of customers say Customer Experience (CX) is now their #1 factor when deciding whether to make a purchase? If you're not prioritising CX, you're leaving money on the table. But building a world-class experience can be time consuming and costly. This is where we come in! Why Outsource with Us? ✅ CX Perfection – We specialise in creating seamless, personalised experiences for your customers. ✅ Cost Effective – Save on hiring, training, and operational costs while maintaining excellent service. ✅ Scalable Solutions – Grow your business without worrying about capacity constraints. ✅ Focus on Core Business – While we handle CX, you can focus on what you do best. Let’s chat about how we can transform your customer experience and help you stand out in today’s competitive market. 📧 hello@tvc15.co.uk #OutsourceCX #CustomerExperience #BoostSales #Outsourcing #BusinessGrowth

Despite the continuous advancements in technology, a significant portion of customer support professionals (52%) have reported that their customers still prefer human-only interactions. While technology has undoubtedly streamlined various aspects of customer service, it cannot replace the value of human connection. Customers value the opportunity to converse with a real person who can actively listen, empathise and provide tailored solutions. It's crucial to acknowledge that not all customers are proficient or comfortable with technology. Some individuals may face challenges due to disabilities that hinder their ability to navigate digital platforms, while others simply prefer the familiarity and warmth of human interaction. By offering human interactions alongside technological solutions, companies can ensure inclusivity and cater to the diverse needs and preferences of their customer base. Reach out to us today to explore how we can help you achieve your customer service goals! 📧 hello@tvc15.co.uk #HumanInteraction #CustomerService #Personalisation #Empathy

People are the foundation of every organisation, much like the steady glow of a fireplace on a cold winter’s night. 🔥🏠 Just as the fire's warmth brings comfort and energy to a room, it's the collective efforts of individuals that ignite a company’s success. Without the fire, the cold sets in and without people, businesses lose their spark. Every team member contributes their own unique skills, passion and drive, fueling the growth and innovation that keeps the organisation thriving. When we support and nurture our "fireplace," we create an environment where ideas burn brightly and success flourishes. Let’s take a moment to appreciate the people who keep the flame of progress burning bright! 🔥✨ #PeoplePower #Teamwork #IgnitingSuccess #Leadership #WorkplaceCulture #CompanyGrowth #EmployeeEngagement #TogetherWeThrive

Great customer service isn’t just about solving problems—it's about creating memorable experiences. Let’s explore the key elements that make it happen! #CustomerService #CustomerExperience #ServiceExcellence #CustomerCare #BusinessGrowth