UP3 - ServiceNow Elite partner

Does your business rely on Operational Technology? What happens when an asset fails? We’re working with customers across multiple sectors to proactively monitor their assets with ServiceNow – maximising uptime, improving safety and boosting customer experience. If anything in the video sounds like it could be a benefit to your organisation, get in touch to take the first step on your OT Transformation journey: https://lnkd.in/eNbmKmVr #ServiceNow #OperationalTechnology #DigitalTransformation

We're already helping customers use ServiceNow to transform their Operational Technology, so this recent announcement is very exciting! ServiceNow acquiring Mission Secure is going to further equip the platform with tools and capabilities suited for the OT requirements of industries like Energy and Utilities, Transport, and Manufacturing. ServiceNow is the ideal platform to gain visibility and context on the performance and health of an entire network of devices, and if anything mentioned in this announcement perks up your ears, get in touch with UP3 to chat about how you can start your OT transformation journey. https://lnkd.in/e9FTQaDG #ServiceNow #OperationalTechnology #EnergyAndUtilities #Transport

Modern problems require modern solutions. When Southeastern Railway saw a rise in customers reaching out via digital methods, they responded by launching ServiceNow's Virtual Agent to boost their capacity and respond to customers quicker. With UP3's help, they were able to train Virtual Agent with their historic call centre data, meaning it was equipped to help customers from day one, with 80% of customer inquiries now self-serving with Virtual Agent. You can read the full story and its outcomes here: https://lnkd.in/ea3BBQzg #ServiceNow #CustomerService #AI

Our office's Christmas decorations are better than yours! 😜🎄 It's an absolute Winter Wonderland in The Ministry right now, bringing a lot of colour and light to this dark time of year, and everyone at UP3 gets a good dose of festive joy every time we walk in. A great reminder that we're in the best offices in London 🎅🎁🤶☃️ Great work Alex Latham and team! #Christmas #Office #FestiveWorkplace

Very excited to welcome our new Enterprise Account Director to UP3, welcome to the team Alex Seymour! At UP3 we work with a range of fascinating clients on a lot of ground-breaking ServiceNow projects, and we strive to deliver excellence for our clients in everything we do. Alex brings a wealth of experience to the role, and is going to be an important element in delivering for our clients, working with Ben Oakford and David Bartoli.

Are your in-house team able to provide strategic plans for delivering your business goals with ServiceNow? If they're too busy, dealing with technical debt, sorting requests, and handling 2 updates a year, you need ServiceNow experts to help. UP3's ServiceNow Managed Service will help you maximise your investment in ServiceNow in two ways: We'll sort out your ServiceNow backlog and take care of day-to-day maintenance so your team are freed up to get more strategic And we can provide Business Process expertise to help match your needs with the right ServiceNow solutions, supporting your digital transformation. If you want to learn more about how a ServiceNow Managed Service can help your organisation achieve its goals, watch our full video here: https://lnkd.in/ezfATVeh #ServiceNow #ManagedService #DigitalTransformation #ServiceNowCommunity

Only the finest for our team 🍷🍇 Yesterday was UP3's annual wine tasting event, this time hosted by a brilliant expert, Peter, at Lant Street Wine. An opportunity for the team to expand their expertise on something other than ServiceNow. Cheers! Hope you had fun Daisie Goode, Georg Holzer, Elizabeth Baker, Martin Hargrave, Amy Perbellini, Rachel Harrison, Claire Johnson, Busola A., Rosario Di Furia! #WineAndCheese #WorkSocial

You've got business goals. ServiceNow is a powerful platform. The best way to connect the two is with a ServiceNow Managed Service from UP3: https://lnkd.in/eryhHKDi With UP3's team of ServiceNow experts and Business Process Consultants, you can maximise your investment in ServiceNow, and align it with your business strategy. If your organisation has goals, in IT, customer service, HR, or anywhere else, ask about how UP3's ServiceNow Managed Service can support them. #ServiceNow #ManagedService #DigitalTransformation

So proud to be a certified Great Place To Work UK for Women! At UP3, we work hard to be an equal opportunity employer and support brilliant people regardless of their gender. It's so important for women to be represented in the tech industry, or we all miss out on the ideas and skills that we need for the future. If you want to learn more about working as a woman at UP3, and the career opportunities we currently have available, check out our careers pages: https://lnkd.in/eZiyk_dt #WomenInTech #GreatPlaceToWork

Governments and other public organisations have unique requirements, and ServiceNow is the platform to deliver for them. They've written a brilliant report about how they're taking governments into consideration when rolling out the emerging tech of AI: https://lnkd.in/ecP3jbSp If you're a part of a government or national infrastructure organisation, it's definitely worth a read. At UP3 we have a lot of experience working with public organisations who want to use ServiceNow to deliver a quality experience for their people, including making use of AI capabilities, so if you want to make the most of ServiceNow, please reach out. #ServiceNow #Government #AI