"We found WRS Systems both, proactive and very responsive." Our partnership with Wightlink | Isle of Wight Ferries began in 2021, when we were entrusted with installing EPOS systems across their vessels and shoreside outlets, including terminal buildings on the Isle of Wight, Portsmouth, and Lymington. Phil Delaney, Commercial Operations Director at Wightlink, reflects: "It has made a huge difference to how we have been able to manage our stock, but also process customer orders at the tills." WRS Systems is continuing to expand our presence in the transport sector and we are excited to see what opportunities 2025 will bring!
WRS Systems
Hospitality
Newport, Isle of Wight 881 followers
WRS Systems is the reliable approach to retail & hospitality EPoS solutions in the UK and Europe.
About us
WRS Systems offers tailored EPOS solutions - including tills and kiosks - to the hospitality and retail sectors, across the UK and Europe. This includes project management, installation, servicing and on-site training. WRS Systems is committed to providing innovative, reliable and secure systems to businesses large and small, from national multi-site retail chains to local independent retailers.
- Website
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www.wrssystems.co.uk
External link for WRS Systems
- Industry
- Hospitality
- Company size
- 51-200 employees
- Headquarters
- Newport, Isle of Wight
- Type
- Privately Held
- Founded
- 2003
Locations
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Primary
Systems House
The Courtyard, St Cross Business Park
Newport, Isle of Wight PO30 5BF, GB
Employees at WRS Systems
Updates
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Big shout out to George for being WRS Systems’ Employee of the Month for November! 👏🎉 George works as part of our Data Team! Thanks for all your hard work and dedication — well deserved! #EmployeeOfTheMonth #WRSSystems
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"I know that if there's ever a problem, I can pick up a phone and straight away people are onto it." We work with businesses across different sectors all over the UK and abroad, and all with multiple needs, so we understand how vital it is to be just a phone call away. Our dedicated team of in-house, support technicians, all based at our offices on the Isle of Wight, are available on the phone between 6am and 11pm, seven days a week. Leading the way in Epos solutions.
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We’re proud to have completed another seamless EPOS setup, this time at a new Chop & Wok location! Their sleek new system is ready to serve up efficiency and speed – just like their dishes 🍜🔥. And can we take a moment to appreciate how amazing the exterior looks? 😍 A perfect match for the incredible service and flavors waiting inside. #Hospitality #Retail #Epos
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We recently had the pleasure of visiting one of our valued clients in the pub industry, The Bugle Coaching Inn. It was great to see our EPOS system and newly installed kitchen display screens in action! Our team witnessed how these tools are streamlining kitchen operations and ensuring seamless, stress-free service. #Hospitality #Epos
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The industry average for first-time fix rate is 75%... ...our Support Team consistently delivers 98%. Based in the UK, our Support Centre is open 6am to 11pm, 7 days a week. These kinds of stats are really important to us. It's what allows our customers to complete millions of successful transactions every month. Leading the way in Epos solutions.
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We recently had the pleasure of visiting Cornish Bakery in Winchester to see our tills in action—and what a lovely store it is! The atmosphere was warm and inviting, and the bakes looked absolutely irresistible 😍🍴. During our visit, the staff shared how busy the store can get, especially during peak times. It’s fantastic to hear how our fast and efficient tills are helping them handle the rush, allowing their team to focus on what they do best—serving up delicious treats and creating a great experience for their customers. Our tills are designed with speed and reliability in mind, making transactions seamless and ensuring smoother operations, even during the busiest moments. 💨 Here’s a fun fact we learned: Cornish Bakery has a unique coloured approach to their storefronts! Such a creative touch that reflects their Cornish roots! Now, after enjoying the Winchester store, we’re looking forward to visiting a blue seaside location next 🌊💛 Thank you to Cornish Bakery for welcoming us and letting us see how our technology supports your team—we can’t wait to visit again soon! #Hospitality #Technology #EPOS
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A week on... Just to be shortlisted as a finalist in this year’s The Lloyds British Business Excellence Awards was very special in its own right. But to receive a ‘highly commended’ in the ‘Customer Loyalty Award’ category was simply amazing – an achievement that is testament to everyone involved in our work. Core family values of integrity and loyalty, alongside a customer-first approach, are vitally important to us. Those principles were installed from the start and today, under the leadership of David, Chris and Sophie, are fundamental to how we work. To know we do it well and to receive recognition at national level was a wonderful achievement!
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🎥 Here’s John’s Employee of the Month video! Thanks for sitting down with us to share more about your role and, of course, your favourite food. Congrats, John! 🌟 #EmployeeOfTheMonth #TeamSpotlight
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While in London recently, we stopped by one of our customer’s restaurants, Thunderbird Fried Chicken, and couldn’t resist sampling the menu! 🍗🔥 The chicken was delicious! 😋🍽️ It’s always exciting to see our kiosks in action, especially when paired with such tasty bites. 🙌 Here’s to more great meals and even more satisfied customers ahead! #CustomerExperience #WRSSystems #EPOS #ThunderbirdFriedChicken