Get your practice off to a great start this January with simple tweaks designed to improve patient access! 📞 Tip 1 of our #XonTop6Tips: Enhance your practice's efficiency with Check and Cancel! Add a menu option for appointment cancellations, prioritising these to the front of your queue. By using our Check and Cancel feature, patients can easily manage their appointments without needing to speak to staff. This ensures same-day cancellations can be quickly reallocated, reducing wait times and improving patient access. Learn more about Check and Cancel: https://lnkd.in/eY3SKUmH 👉 Stay tuned for more actionable tips in our #XonTop6Tips series! #SurgeryConnect #PatientAccess #DigitalFrontDoor #CloudTelephony #PrimaryCare #GeneralPractice #HealthcareInnovation #DigitalTransformation #XonHealth
X-on Health
Telecommunications
Woodbridge, Suffolk 1,832 followers
Future Proof Healthcare Telecoms - Named Tech Provider of the Year in GP Awards for Surgery Connect
About us
X-on Health specialises in Healthcare Communications via Surgery Connect which uses contact centre features tailored to the specific needs of GP Practices, including intelligent call queueing and routing, highly secure call recording automatically attached to patient records, confirm and remind systems to reduce DNAs, telephone triage, extensive reporting, and integration with EMIS Web, provide solutions to the GP Forward View high impact actions. Surgery Connect is an award-winning healthcare phone system used by over 2000 GP surgeries across the UK to transform their patient experience and deliver efficiencies at scale. With Surgery Connect, primary care organisations can transition smoothly from legacy phone systems to a secure, cost-effective, and flexible cloud-based system. The future-proof solution improves patient communications and supports productive practice management across multiple sites, making it ideal for GP practices, hubs, federations, PCNs, ICBs and CSUs. With first-class installation, training and customer support, the friendly team at X-on Health are committed to helping you tackle the 8 am rush and switch to the industry-leading healthcare telephony solution. #AI #ArtificialIntelligence #BusinessCommunications #BusinessIntelligence #CallHandling #CCGs #ClinicalSystems #CloudComputing #ContactCentre #DigitalHealth #Doctors #eHealth #GPForwardView #GPPractices #Healthcare #HealthProfessionals #HealthTech #HostedVoip #Innovation #ITSystems #MakingHealthCareBetter #Medical #NHS #PhoneSystems #PracticeManagers #PrimaryCare #PuttingPatientCareFirst #Technology #Telephony #Triage #Voip
- Website
-
www.x-on.co.uk
External link for X-on Health
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Woodbridge, Suffolk
- Type
- Privately Held
- Specialties
- Cloud Telecoms, Hosted Telephony, Mobile Telephony, Alert Notifications, Cloud Communications, Virtual PBX, Hosted Call Centre, Healthcare Communications, PCI-DSS Payments, Secure Card Payments, Hosted Phone Systems, Secure Cloud Telecoms, Call Recording, Surgery Connect, EMIS Integration, Digital Phone Systems, and GP Phone Systems
Locations
-
Primary
22 Riduna Park, Station Road
Melton
Woodbridge, Suffolk IP12 1QT, GB
Employees at X-on Health
Updates
-
💡 “I think that AI will solve the inefficiencies of digital products within Primary Care.” Missed our 30-minute webinar with Lucy Glynn and Max Gattlin on how AI is easing primary care pressures? Watch it now on YouTube! We cover: ✅ What is AI and its levels ✅ AI's role in healthcare ✅ Tackling primary care pressures with AI ✅ Applications of AI in NHS primary care ✅ Demo of our innovative tool, Surgery Assist 📹 Catch the replay here: https://lnkd.in/euHYGJz9 #AIInHealthcare #PrimaryCareSolutions #DigitalInnovation #SurgeryAssist #HealthTech
-
👀 Over the next few weeks, we’ll share our 6 top tips for improving patient access to help your practice run more smoothly and deliver even better patient care. These practical tips, from optimising staffing with call analytics to creating smarter menu options, are designed to make a real difference. ✨ Tip 1 drops soon – stay tuned! #SurgeryConnect #PatientAccess #HealthcareInnovation #PrimaryCare #CloudTelephony #XonHealth #DigitalTransformation #GPPracticeEfficiency
-
🌟 A New Year, A New Ladder 🌟 "It's better to be at the bottom of a ladder you want to climb than halfway up one you don't." As we enter January, it's a great time to pause and think about the direction your practice is heading. Are your current goals aligned with what truly matters—to your patients, your team, and yourself? You don’t need to have everything figured out just yet. Having a vision, goals, and passion is a great starting point. This year, let’s focus on climbing the ladder that leads to better access, efficiency, and satisfaction for everyone involved. Together, we can make 2025 a year of meaningful progress! #QuoteOfTheMonth #PracticeManagement #GrowthMindset #January2025
-
🌟 It’s always amazing to receive such amazing feedback from our surgeries! 🌟 A huge thank you to all our wonderful customers who take the time to share their experiences with us. 😊 We’re incredibly proud of our 5-star status on Practice Index ⭐⭐⭐⭐⭐, and your positive words inspire us to keep delivering the best for you. Thank you for trusting us to meet your practice needs. Together, we’re transforming #PrimaryCare, one call at a time! 💪 #XOnHealth #SurgeryConnect #PatientAccess #DigitalFrontDoor #CloudTelephony #GeneralPractice #DigitalTransformation #CustomerAppreciation
-
🚨 Important Announcement: Phonebar V5 End of Life 🚨 From 31st January 2025, Phonebar V5 will reach its End of Life and will no longer be functional. To ensure uninterrupted service and compliance with industry standards, we strongly recommend upgrading to the latest version today! 🔒 Why Upgrade? ⦁ Enhanced Security: Stay compliant with CQC standards and avoid risks from unsupported software. ⦁ ⚡ Improved Performance: Enjoy faster, more reliable, and optimised features. ⦁ 🤝 Ongoing Support: Our dedicated team is here to assist you through the transition. ⦁ ✨ New Features: Unlock a host of enhancements designed to improve your experience. 💡 Need Help? Our Support Team is ready to guide you through the upgrade process. 📞 Act now to avoid service disruption. Upgrade today to stay ahead! 📖 Learn More: https://lnkd.in/eYPnY9N8 #TechUpdates #SoftwareUpgrade #EndOfLife #EnhancedFeatures #CustomerSupport #Phonebar #XOnHealth
-
A new year is always a natural time for reflection and planning, we’re taking a moment to celebrate the strides we’ve made together over the last 12 months. 2024 was a milestone year marked by innovation and collaboration. Here are just a few of the features we were proud to launch this year: ✅ Check and Cancel ✅ Personalised Caller Routing ✅ NHS Metrics Report ✅ Patient Callback Webpage ✅ V7 of the Phonebar ✅ And in case that wasn’t enough, we introduced a brand new product in Surgery Assist. The trust and feedback of our amazing customers, partners, and team members drove each of these advancements. Thank you for your belief in our vision and for being an essential part of this journey. Here’s to the momentum we take into 2025. Big challenges remain, so we have even bigger plans as we continue to deliver solutions that empower healthcare professionals and improve patient care. 💡💙 #HealthcareInnovation #2024Recap #PatientAccess #DigitalFrontDoor
-
Imagine a morning in primary care without the chaos of the “8am rush”... …AI is no longer a futuristic concept but an active ally in streamlining how practices handle patient demand. It is 2025! The time is now! Join us for this 30-minute webinar, where we will explore Surgery Assist, the AI-powered system helping primary care teams to: ⚡Cut Demand by 30% ⚡Automate Signposting ⚡Optimise Your Workforce Hear success stories from early adopters and find out how this technology can alleviate staff workloads while ensuring timely, empathetic care for your patients. 📅 Don’t miss out, register now! 👉🏼 https://lnkd.in/evBfwS_u #PatientAccess #DigitalFrontDoor #AccessOptimisation #GeneralPractice #DigitalTransformation #DemandManagement #SurgeryAssist #SurgeryConnect #XonHealth
-
Happy New Year from X-on Health!🎉 Thank you to our amazing staff for all their hard work and dedication last year- we’re looking forward to seeing what you achieve in 2025. 🙌 We also want to thank our customers for their ongoing loyalty and trust. As your provider of choice, we can’t wait to help you optimise your systems this year, tackling the “8am rush” and releasing more time to care. 💙 Let's get to work: https://buff.ly/3SWl6zE #HereForYou #NewYear #DigitalFrontDoor #PatientAccess #PrimaryCare #GeneralPractice #XonHealth #SurgeryAssist #SurgeryConnect #XonHealth
-
🎄 We’d like to wish everyone happy holidays today, especially those who will spend it working in a healthcare setting. 🎄 As many of us are celebrating the season with friends and family, we’d like to take a moment to thank the incredible doctors, nurses and staff sacrificing their own festive period to ensure the health of others. Here’s to the unsung heroes of healthcare - you are the true spirit of the season 💙❤️ #HappyHolidays #NewYear #Festive #Christmas #HereWhenYouNeedUs #DigitalFrontDoor #PatientAccess #PrimaryCare #GeneralPractice #XonHealth