Yomdel

Yomdel

Internet Publishing

Billingshurst, West Sussex 911 followers

Generating and nurturing leads for clients through fully managed live chat, 24/7

About us

Yomdel designs and delivers world-class customer experiences, for modern, customer focused businesses, who want to differentiate on service. From market research and mystery shopping that defines your optimum customer experience, to fully managed 24/7 live chat that delivers exceptional service to your customers, Yomdel offers market leading business growth where it matters. The customer! 5 years ago, Yomdel pioneered high quality, fully managed live chat services to the property sector, and now serves over 2500 businesses across multiple UK sectors, and is now the market leader in Australia too. In addition, today Yomdel offers 24/7 voice call and email support, with social messenger channels coming on stream this year too. Yomdel Insight Services - Market Research and Mystery Shopping, uncover customer truths for your business, and also measure and benchmark current customer satisfaction. Yomdel ensures you take the risk out of decision making and identifies exactly what steps to take to improve your customer experiences, differentiating you from your competition. Partnering with UK businesses, in the last year Yomdel services delivered an average of 32% incremental revenue through client websites and improved customer experience, a staggering 18:1 ROI.

Industry
Internet Publishing
Company size
51-200 employees
Headquarters
Billingshurst, West Sussex
Type
Privately Held
Founded
2012
Specialties
Managed 24/7 live chat, Increased online ROI, Qualified lead generation, More happy customers, Reduced abandonment, In depth customer intelligence, Live Chat for Property, Live Chat for Automotive, Customer Experience, Mystery Shopping, Market Research, and Customer Journey Mapping

Locations

  • Primary

    Parbrook House

    Natts Lane

    Billingshurst, West Sussex RH14 9EZ, GB

    Get directions

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