About us

Founded in 2020, Zapp is London’s leading premium convenience delivery app, elevating the everyday lives of hundreds of thousands of Londoners. We leverage cutting-edge technology to anticipate customer needs – ensuring the most relevant products are always available, at the right location, at the right time. From daily essentials to luxury favourites and pharmacy needs, our hand-picked product range showcases global icons and beloved local brands, available for delivery to customers' doors in minutes, 24/7. We're on a long-term mission to bring technology to convenience retail, a $4 trillion global industry that remains largely offline. Our strategy is simple: build out the system in one of the world's largest megacities – London. We've witnessed significant demand (i.e. 'product-market fit') for on-demand convenience and have decided to focus on a large, profitable segment as we expand our system in the coming years: premium convenience. Catering to premium, high-demand customers forces us to constantly innovate and encourage the standards of excellence across the board. We're excited to expand Zapp over the coming years and decades as we build the ‘need it now’ supply chain of the future. Zapp is proud to be backed by some of the world's leading venture capital and growth equity investors, including Lightspeed Venture Partners and Atomico, as well as some of the most iconic figures of our generation, including Sir Lewis Hamilton. Come and join our team of scale-up and exit experts from companies such as Amazon, Deliveroo, Selfridges and more.

Industry
Retail
Company size
201-500 employees
Headquarters
London
Type
Privately Held
Founded
2020

Locations

Employees at Zapp

Updates

  • View organization page for Zapp, graphic

    44,197 followers

    We know Christmas doesn’t always go to plan – that’s why we’re here for you 24/7, even on Christmas Day! 🧑🎄⚡ We’ve launched an emergency luxury gift delivery service—perfect for when you’ve forgotten or your original gift hasn’t arrived on time. With Zapp, you can get exactly what you need, delivered in minutes, round the clock. With over a hundred options, our Gift Shop offers something for everyone, from luxury skincare and fragrance to AirPods, cookbooks, Trudon candles and LEGO sets. And if it's drinks and nibbles you’re after, we’ve got beloved classics and new favourites for you to discover. So you can keep the party going, wherever and whenever the festive fever strikes! 🎄🍺 Read more about our emergency gift delivery service in The Grocer, linked in the comments below. #christmas #festiveseason #giftguide

    • photo of a Christmas dining table
  • View organization page for Zapp, graphic

    44,197 followers

    What happens when you place a Zapp order? We get to work instantly on picking, packing and delivering, within minutes, 24/7. ⚡ We know that time is of the essence. But we don’t just apply this to our orders. Across all our work, we prioritise Agility & Action. It’s one of our Leadership Principles which guide everything we do. To make things happen, we have to be agile and flexible; we prioritise decisive actions and we strive for excellence – but we don’t let perfection get in the way of progress. If you want to be part of a team that gets things done and makes a real impact, check out our open roles at https://lnkd.in/dxeH_aq3 #hiring #openroles #wearehiring #joinourteam

    • Two Zappers working in a store, picking an order
  • View organization page for Zapp, graphic

    44,197 followers

    Zapp’s lighting up London this Christmas! 😎🎄 We teamed up with Daylesford Organic to spread joy at the Grosvenor Christmas light switch-on event in Belgravia. It was great speaking to existing and new customers and sharing some festive goodies. From Christmas classics to farm-fresh favourites and last-minute gifts, we’ve got you covered. If you don’t feel like braving the cold, or busy shopping streets aren’t your bag – shop on Zapp from the comfort of your cosy home for delivery in minutes, 24/7. ❄️⚡

  • Zapp reposted this

    View organization page for Knoops, graphic

    3,594 followers

    KNOOPS x ZAPP 🎉 Last-minute hosting duties? Need a midday pick-me-up? We've teamed up with Zapp to make sure that Knoops is never too far away. We love Zapp's mission to elevate the everyday by delivering luxury favourites and daily essentials straight to homes across London. Order and have our chocolate flakes delivered to your doorstep in minutes, 24/7 ✨ https://bit.ly/3V17JjB

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  • View organization page for Zapp, graphic

    44,197 followers

    Want to try the latest gourmet Candy Kittens flavour? Say no more – get it delivered to your door in minutes, 24/7! ⚡ Zapp and Candy Kittens are teaming up to add a little sweetness to your day. For a limited time, every order placed on Zapp comes with a complimentary gift of Candy Kittens’ new Wanderlust flavour, a little ‘thank you’ from us for choosing Zapp! ✨ And if you’re hungry to explore, you can browse our whole Candy Kittens plant-based sweets range and other treats on Zapp, to find that perfect something that hits the sweet spot. 🍬

  • View organization page for Zapp, graphic

    44,197 followers

    Elevate your gifting game with Zapp and THE GO-TO. 🎁🥂 We’re delighted to partner with luxury gifting platform THE GO-TO to bring you a handpicked selection from their catalogue, ready for delivery across London in minutes, 24/7. THE GO-TO curates thoughtful gifts from world-leading brands and talented artisans, and Zapp delivers on-demand – so you can eliminate last-minute gifting hassle and find the perfect gift in a pinch. This range joins our in-app Zapp Boutique which showcases the most coveted, highly sought-after products, all year round (but especially great when Christmas is around the corner). 😉

    • a Zapp paper bag surrounded by a selection of gifts, including a cookbook and candles
  • View organization page for Zapp, graphic

    44,197 followers

    We’re all about elevating our customers’ everyday, while making their lives more convenient – and now you can browse our catalogue while out and about. 😉 Great to work with Sherbet Electric Taxis and our partners on our latest out-of-home campaign showcasing some of the amazing brands you can shop on demand on Zapp, for delivery in minutes, 24/7, all across London Whether you’re wanting to enjoy your favourite fine wine in the comfort of your home, run out of your favourite beauty products or in need of a last-minute gift for a loved one, Zapp’s got you covered.

  • Zapp reposted this

    View organization page for G Spot, graphic

    1,368 followers

    Fancy some FREE functional soft drinks for your office? G Spot is on a mission to help people embrace pleasure and enjoyment in their everyday life. Considering the average person spends a third of their life at work, we thought we’d start there… G Spot and Zapp are teaming up to elevate your everyday, right from your office, helping you mix business with pleasure. The G Spot fridge will be travelling around London offices for the next few months, offering lucky recipients 2 weeks of thirst-quenching goodness before moving on to visit another office! Zapp will be helping to keep it stocked with G Spot drinks. G Spot sparkling soft drinks are packed with natural, mood-enhancing ingredients to help you feel your best, even as the temperature drops. Comment below or drop a DM to Héloïse Wormleighton if you want the G Spot fridge filled with drinks delivered to your office – and, if successful, you'll get hold of a Zapp voucher towards restocking it too! If you want to boost your office vibe and keep spirits high this season, we’re on hand to help you do just that. #MixBusinessWithPleasure *T & C’s apply.

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  • View organization page for Zapp, graphic

    44,197 followers

    We’re stocking three of the most sought-after wines in the world, which were recently featured in the Telegraph Luxury magazine. The article highlighted these exceptional wines on Zapp, including classic favourites as well as emerging trends we’re seeing in the world of fine wine. A growing number of consumers “have a desire for exceptional vintages that are ready to drink now,” shared Dan Whine, our head of fine wines and spirits. And as with everything on Zapp, our fine wines are ready for delivery to customers across London within minutes.⚡ Our fine wine collection includes Château Pétrus Pomerol 2000 (£5,499.99), Chambertin Grand Cru Domaine Armand Rousseau 2009 (£4,499.99) and Domaine de la Romanée-Conti Grands Echezeaux Grand Cru 2009 (£3,499.99).🍷

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  • View organization page for Zapp, graphic

    44,197 followers

    At Zapp, ‘ownership’ isn’t just a word – it’s a fundamental part of our culture. It means truly taking responsibility, driving projects forward, and holding ourselves and each other accountable to meet our goals. In fact, ‘Ownership and Teamwork’ is one of our Leadership Principles which guide everything we do. Every piece of work has an assigned owner who is trusted to lead, but everyone’s input and insight is vital and valued. We act as one team with the bigger picture in mind, and step up to help each other out when needed. If you’re looking to make an impact in your next role while collaborating with a great team, we might be a great fit! Explore our open roles at https://lnkd.in/eZpgWJWN.

    • two Zappers picking orders in a store

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