Ageas Broker

We are proud to announce the appointment of Thomas Quirke as our new Chief Underwriting Officer. With over 14 years at Ageas, Tom has demonstrated exceptional leadership, strategic planning, and data-driven decision-making. His journey from Trainee Actuary to Chief Actuary in 2016 and his role in creating Ageas’s Data Science team in 2022. In his new role, Tom will lead and oversee the Underwriting function, including pricing, fraud prevention, and reinsurance, while maintaining his leadership of the Advance Analytics and Data Science team. This appointment supports Ageas’s strategy to elevate its personal lines business and enhance our market-leading technical insurance capabilities. In addition, Adam Clarke will take on the new role of Managing Director, Direct, focusing on driving organic growth in Ageas’s direct business. Whilst, Adam Beckett, our Chief Distribution Officer since 2021, will assume the new role of Managing Director, Broker & Partnerships, with responsibility for the continued growth and performance of Ageas’s broker and partnerships channel. These strategic changes reflect our unwavering commitment to growth in the personal lines broker market and our ambition to become a truly AI-first and data-driven organisation. We are excited about the future and confident that these leadership appointments will drive continued success for Ageas in the UK. #StrategicAppointments #Leadership #Growth #Innovation

🌟 Understanding brokers' needs is more crucial than ever! 🌟 Meet Lyndsey Noga, one of our resourceful Strategic Account Managers. With her organised and consistent approach, Lyndsey is one of the reasons why brokers choose Ageas. She effortlessly builds strong relationships, which is key to our success. After three years away, Lyndsey returned to Ageas in 2023 and now partners with brokers across the UK, including those with diverse and unique arrangements. Lyndsey's commitment and diligent approach has driven great results. That's why we're brilliant, together. Learn more about our Personal Lines partnership: https://bit.ly/40SMUe7

Customer Service Excellence at Ageas ⭐ We’re proud to share a story that highlights the exceptional customer service provided by our brilliant claims team. Sarah Walsh was out to get fuel on her lunch break when a deer unexpectedly ran in front of her car, causing a collision. Understandably upset, Sarah received incredible support from her colleagues and the community. When she contacted Ageas, our Claims Consultant Laura Wisdom provided an empathetic and efficient claims journey. From registering the claim to coordinating with the garage, everything was handled seamlessly. Sarah said: “It was a quick and simple process for what was not a straightforward or enjoyable situation.” Knowing how much the incident had upset Sarah, Laura even sent her some flowers. Sarah's experience is a testament to the dedication and care our team puts into every claim. Thank you to Laura and the team for their outstanding work and to Sarah for sharing her story with us. Read Sarah's full story here: https://lnkd.in/emQq9f9y #CustomerService #Insurance

Have your customers been affected by the recent weather? ☔   Our Weather Hub has lots of useful tips and information including a Flood Recovery Guide from Mary Long-Dhonau OBE and details of what home storm cover includes. Find out more: https://bit.ly/3KroM90   Share with your customers to help guide them through what to do in extreme weather and don't forget, customers can also report claims for storm damage and escape of water online 24/7 at ageas.co.uk/claims. #StormConall #StormBert

📢 Share your views on insurer service for both personal and commercial lines! 📢 The Insurance Times Five Star Broker Service Survey 2024/25 is now open. Take part in their annual benchmarking questionnaire before Sunday 15 December. It covers every aspect of your broker experience and takes just five minutes to complete the Personal Lines Broker Service Survey. Plus, you could win a £250 John Lewis voucher in their prize draw! 🛍️ Don't miss your chance to shape the future of our industry. https://bit.ly/3O10IeF

🌪️ Storm Bert is on its way ☔️ Are your customers ready? Help them prepare by sharing the link to our Storm Hub https://bit.ly/3Zip8XN Here they’ll find everything they need for before, during and after a storm including a handy checklist, useful tips and details of what to do if they’ve been affected. And don't forget, selected Household claims including those for storm damage can be made online 24/7 at ageas.co.uk/claims. Make sure your customers are ready whatever the weather. #StormBert

Insurance Times Personal Lines of the Year finalists! 🎉 As this is a nomination only category, being a finalist for this award is affirmation from Insurance Times and their panel of expert industry analysts that our focus on leading the way in the personal lines market is not going unnoticed.    Underpinned by our advanced technical capabilities we remain competitive in the market, and we are constantly improving how we turn up for our customers and our brokers.  As this award is voted for by brokers and industry experts, winning for the second consecutive year would not only give our people the recognition they deserve, it would also reaffirm our strategy – we await the result with excitement. #InsuranceTimesAwards #Finalists #PersonalLinesOfTheYear

🚚 Discover our brand-new van insurance! If you’re a broker using CDL, Open GI, TGSL, Applied, or Acturis, you can now access Ageas Commercial Vehicle insurance. With enhanced pricing sophistication, our rates are more aligned with the van insurance market than ever before. Plus, they’re available in real-time, allowing you to share them with your customers instantly. 🕰️ For full product details, visit https://bit.ly/3zzoNWy

Our online claims process is easy and convenient. Selected Household claims including those for escape of water and storm damage can be reported online, anytime at ageas.co.uk/claims. Once a claim is submitted, customers can also manage the process through our dedicated Claims Hub, uploading any necessary documents and oversee suppliers. Share the details with your customers today: https://bit.ly/3UX0LeE

Fraud Awareness Week 2024 At Ageas, we are committed to protecting our customers and staying ahead in the fight against insurance fraud. Here are some of the key initiatives we are proud to highlight: ✅ Protecting genuine customers with our Identity Theft tool: Our advanced tool ensures that fraudsters are prevented from buying policies whenever possible and post-sale checks further reduce fraudulent policies. ✅ Leveraging AI to tackle fraud: We use cutting-edge AI technology to detect and prevent fraud, ensuring that our customers receive the best possible protection. ✅ Partnering with Percayso to identify Quote Manipulation: By collaborating with Percayso, we can effectively identify and mitigate quote manipulation, ensuring fair and accurate pricing for all our customers. ✅ Partnering with Detect to mitigate document fraud: Our partnership with Detect helps us identify and prevent document fraud, safeguarding our customers' information and ensuring the integrity of our processes. ✅ Supporting IFB in working cross-industry to disrupt organised fraud: We are proud to support the Insurance Fraud Bureau (IFB) in their efforts to disrupt organised fraud across the industry, making a positive impact on the entire insurance ecosystem. Together, we are making strides in the fight against fraud and ensuring a safer, more secure experience for our customers. Let's continue to work together to protect what matters most. #FraudAwarenessWeek #AgeasUK #FraudPrevention #CustomerProtection #AI #Insurance