Service Desk Certification (SDC)

Service Desk Certification (SDC)

IT Services and IT Consulting

The only industry, standard based accreditation programme specifically designed to certify service quality.

About us

SDI's Service Desk Certification (SDC) programme is the definitive industry, standards based, accreditation programme specifically designed to certify service desk quality. The certification programme allows individuals and teams to explore and acquire new skills, thus building their capacity for delivering continual service excellence. The programme provides advice and guidance at every assessment stage which is based on current Global Best Practice.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
UK
Founded
1988
Specialties
ITSM, Best Practice, and Global Standard

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