Top rated hotels in Xinjiang

Grand Mercure Urumqi Hualing
4.5/51954 Reviews
Nanhu
This was an excellent hotel with superb services. The staff, in particular was very helpful in arranging drives to various interesting sites. The lady called Sophia spoke excellent English which made life easy for foreigners. The only thing I would recommend is that they make an effort to clean the carpets more thoroughly.
Liston International Hotel
4.7/51249 Reviews
Urumqi High Speed Railway Station
Overall the check-in process was smooth and efficient including the tedious task of having to show health QR codes, having pictures taken of passport with China residence visa side by side with phone showing health code, then making copies of visa page, passport page, last China entry stamp page, etc etc. In spite of the time this whole process takes the staff knew what they were supposed to do and went about the process as quickly as possible. A small welcome gift was an unexpected surprise. Special word of thanks to Ms.爱森那赫 at the reception (not sure if this is her actual name). She was the only one who spoke English and was guiding her colleagues to check us in smoothly. She also gave us a good recommendation to try local cuisine for dinner at a restaurant which was a 5 min walk from the hotel. The only confusing bit is the fact that hotel reception is located on the 3rd floor. Our Didi drivers did not know how to get us there as the drive up to the 3rd floor was through a parking lot next to the hotel. The hotel should either post clear instructions on a sign board for taxi/Didi drivers to follow or they should have someone posted at the entrance to guide vehicular traffic up through the parking lot to the lobby for check in. But all in all a pleasant experience and we would not hesitate to stay here again should we plan another trip to the city.
Conrad Urumqi
4.7/52426 Reviews
Youhao Road Commercial Zone
The pros: it’s attached to a high end mall it has a top of the line automatic bidet as it’s part of Marriott group, interior of room is reminiscent of its sister brand, the EDITION has a beautiful executive lounge Service and lift arrival is always prompt Bellboys and L1 aunties are helpful, earnest and friendly Byredo toiletries The cons: Poor awareness by local drivers resulting in many drivers, dropping off the wrong entrance Signages of the hotel can be vastly improved, as it’s not immediately clear that reception is at L37, and that there’s even a L1 lobby Room was stuffy even as I tried to lower the thermostat to 18 celcius, I was still perspiring in my room and the middle of the night One of my wash sinks was clogged The pillows are not exactly comfy and I didn’t know there was a pillow menu until the day of checking out, even as I stayed in other Conrads of the world Most of the staff who are in their twenties and thirties, have major rbf until you actually speak to them where they appear to be more pleasant and accommodating
Kashgar Nanjiang Global Harbor International Hotel
4.8/5505 Reviews
Due to the good stay experience when traveling in Kashgar a few days ago, after returning to Kashgar from the Pamir Plateau, the family strongly requested to refund the original hotel near the ancient city and still chose to stay at the Global Harbor Hotel. The hotel is very close to the ancient city, a ten-minute drive, and the fare is about ten yuan. The online taxi can be called in a few minutes, which is very convenient. The hotel room decoration is very high-quality, we like it. Opposite the hotel is Kashgar Water City, which is also good to visit. Special thanks to Manager Wu Huaying for providing excellent service during our family's stay, and Kashgar in southern Xinjiang left us with good memories. Recommended to stay.
Kashgar Suining Hotel
4.3/5888 Reviews
This photo shows the toilet paper holder of another hotel I stayed in during this trip. There are two rolls, but your hotel only provides one roll, which is only half the size of the one roll in this store. It's a very small thing. A few other suggestions, I sincerely hope that the management of your hotel can see: First, this is the first time I see a so-called five-star hotel being so stingy with toilet paper. I don't know what happened in your management, but there is really no need to be stingy with toilet paper. Second, the lobby. There are two types of reception channels in your hotel, one for VIPs and the other for individual guests. Aren't individual guests VIPs? Third, there are only two bottles of drinking water in the room. If you want more water, you have to pay separately. The Global Harbor in your city defaults to six bottles. Fourth, the environment. Kashgar is very hot now. The air conditioner in the public area of ​​each floor can be turned on. Anyway, the corridor on the 27th floor where I live is too hot. Fifth, catering. Your breakfast is really bad. Don't compare it with other hotels, just compare it with the Global Harbor in your city. You are really terrible. There are many other complaints. Frankly speaking, this is the second worst so-called five-star hotel I have ever stayed in.
Hoi Tak Hotel
4.4/5759 Reviews
Beimen Dashizi
This is the second time I booked this hotel. The front desk service is very good, especially the supervisor Nur, who is very enthusiastic, polite and attentive. Check-in is possible at 12:00 depending on the availability: Very good. Check-out is possible at 15:00 depending on the availability: Check-out is possible 👍👍
OBOR's Home Hotel
4.7/51906 Reviews
Urumqi High Speed Railway Station
We paid 700 a day for our room and felt that it was overpriced. The room is a bit outdated and we had issues with the fridge, but the staff kept dodging our concerns and insisting everything was normal. We know what a properly working fridge is, and the light sensor in the room was not working at times, yet the staff again insisted it was fine. It seems the staff is trained to avoid fixing issues. Considering the price, there are much better options available. The so-called executive privilege is just the same noodles served daily in the breakfast hall. Unless you can get a room cheaply at this hotel, don't bother staying here because it is not up to 4 or 5-star standards as claimed!
Hampton by Hilton Kashgar
4.8/51144 Reviews
The experience is very good. ✅Service: The reception service at the front desk is enthusiastic and always maintains a friendly smile. When I took my children out for a trip, the front desk upgraded the parent-child room for me for free. Not only that, their image is also very outstanding, and every move is full of professionalism. The staff are very dedicated and can handle problems in a timely manner. ✅Facilities: Sanitary ware, bedding, etc. are all complete and easy to use. You can see the laundry room on TV, take-out can be delivered to the room by robot, there is also a free gym and laundry room, and the hotel is also very convenient to print information. There are printers and computers specially provided for guests in the lobby. ✅Hygiene: The room facilities are very good, the room is very clean and tidy, the mattress is very soft and comfortable, the hot water in the room comes quickly, the things are relatively complete, the room temperature is quite suitable, and a welcome fruit plate is also sent for free ✅Environment: The environment is really good, it is also close to the scenic spots, the transportation is also convenient, and the parking is convenient. It is mainly nearby places to eat, supermarkets, shopping malls, and fruit shops are all very convenient ✅Meals: Breakfast meals are rich and varied, and I haven't eaten them all in a few days. The lobby is also equipped with coffee, tea, and dried fruits, which is very friendly. This hotel is worth Amway.
JERUYIH HENTIQUE HOTEL
4.8/5575 Reviews
Jiyu Hehantian This hotel is truly one of the most satisfying hotels I have ever stayed in. As other guests said, the decoration is stylish The room and bathroom were clean and the mattress was very comfortable, so I slept well. There is a capsule coffee machine, tea, plenty of free bottled water, a humidifier, a washing machine and it is well maintained. It is very suitable for those of us who are traveling for a long time. But one thing I think is very important is that the water quality in this hotel is very good. I boiled water with me for more than a week without any scale, and the water I drank also had a little sweetness, which was very delicious. The hotel restaurant is also very good, which completely eliminated our worries about not being accustomed to food after being out for a long time, which added a lot of points to our stay experience. The buffet breakfast has a rich variety of food, high quality and delicious food. After breakfast every day, we are full of energy to go skiing. Dinner includes Cantonese cuisine, Sichuan and Hunan cuisine, Huaiyang cuisine, Western food, and Xinjiang cuisine. There are many choices of dishes. I was very tired after skiing and didn’t want to walk around. I had dinner at the hotel restaurant every day and the dishes were not the same, and the food was of a high standard. I didn’t expect that I could eat such authentic Cantonese food and high-level Western food in Cocotohai. I was really surprised, and the portions of the dishes were great. Sufficient, the price is rich and frugal. My heartfelt thanks to the chef, Mr. Yang Kai, and all the chefs for their efforts in serving us delicious food. The waiters in the restaurant greeted Na, Zaizai, Dina and Xiaosa very well and were very attentive. I would especially like to commend Mr. Jing Jianming, the hotel operations director, and thank him for taking care of us during our stay in Cocotohai. In fact, before we even checked in, he was already helping answer questions and collect the ski delivery. On the day of check-in, because we arrived very late, he also helped us order meals in advance, so that we, who were tired and hungry, could eat as soon as we arrived. It was a great contribution. Although we stayed in a common room, Mr. Jing took the opportunity to understand our needs every day after we checked in. He was very considerate and made us feel at home. Other front desk staff, Zaza, Baina, Dirk, Yalin, etc. are all very nice and helpful. They feel like family members after staying here for a long time. This hotel really makes people feel like home.
Hilton Urumqi
4.7/52600 Reviews
International Expo Center Area
Some of the good reviews are from the heart. The smiles at the front desk, the thoughtfulness of the concierge, and the meticulous service of the hotel service team exude the heritage of the Hilton brand. I won't say much about the hardware. The hotel's feature is not the Internet celebrity landmarks and taking photos, but the real diamond service. After staying in so many hotels, the service of Hilton Urumqi is still the best. Special thanks to Ms. CoCo, the customer relationship, for your warm and thoughtful service, which made me feel at home this time.

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Property Information for Tourists

Total Properties81
Number of Reviews59,485
Highest Price£2,055
Lowest Price£20
Average Price (Weekends)£152
Average Price (Weekdays)£151
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