Phoebe T
June 24, 2024
Well…where to start with this review? I’ll start by saying I’ve genuinely had the best holiday of my entire life (and I’ve experienced a fair few). I and my partner were lucky enough to fall into broncemar’s lap following concerns about our previous hotel. Knowing what I know now I will never book with another hotel again in fuerteventura. The rooms - I was surprised to enter into such a welcoming, modern, comfortable apartment with plenty of space to enjoy. The walk in showers are lovely also and are very spacious. Cleaning services are provided very frequently and we have always come in to a thoroughly clean apartment. Most of all, as someone who doesn’t sleep well, I have consistently felt safe and rested well during my stay. The beds are very comfortable and I have not had a single bad night whilst being here. Due to being all inclusive, we didn’t not use as many of the amenities however the supplies and amenities in the room would easily cater for those who are self catering - we’re even considering doing this next time. The food - food every night was delicious, always hot and there was always something to enjoy. The dining area was always clean and staff worked hard throughout to ensure this was maintained and that the next couple/family/person could sit at a freshly cleaned table. Reception - friendly faces waiting to greet you each time you arrive to the hotel. Extremely helpful and perfectly deliver information regarding the hotel and its layout. The entertainment (evening) - unfortunately we did not get to experience every bit of entertainment but enough to say that it’s one of the best hotels we have stayed at in fuerteventura for this. From quizzes, to karaoke, to Brazilian dancers and magic! As well as a kids mini disco! There was something for all to enjoy! As for what absolutely made our experience - the animation team! As someone who lacks in confidence, I would have never have dreamed of participating in any activities. On our first day, Emma made us feel so welcome and enticed us into joining in the aqua gym. From then on, Emma continued to help me build my confidence and engaged in day to day conversation with me. She made this feel like a tailor made experience. She’s takes the time to get to know you & your families, remembers names and pays attention to small details. Emma also encourages you to build friendships with other holiday makers as part of the activities - we’ve never been so social or made so many friends as we have this time around! Emma gave us the confidence to get closer with the rest of the animation team. In doing so we got to know Adam and Luigi. The three of them would encourage us to try new things and made our holiday the most interesting by far. If it hadn’t have been for Emma however, I would have never found the confidence or thought to play shuffle board, darts, or do the aqua gym. And if it wasn’t for her and Luigi combined I would have never have dreamed of attempting water volleyball or