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The quality of food and the welcoming behavior of the staff stand out as highlights, creating a positive experience overall. However, enhancing the level of cleanliness could further elevate the environment and provide a more comfortable setting for guests. A focus on maintaining higher cleanliness standards would complement the great food and friendly service, making the experience truly outstanding.

I recently stayed at this hotel and found it to be average overall. The size of the room was quite small, especially considering the price point, which felt a bit high for what was offered. Additionally, none of the charging points in the room were working, which was quite inconvenient. On the plus side, the location is extremely good, providing easy access to local attractions and amenities. However, the room's size and lack of functional charging points were notable downsides.

It was very comfortable stay at victoria hotel, kolkata. I found the loaction very convenient which is easily accessible to public transport, malls, super markets and some good restaurants. When i reached at victoria hotel, they greeted me with welcome drink and quickly completes my check-in process. When i entered the room it looks very well maitained, neat and clean washroom, beautiful furnitures, with all amenities working properly. Here i also enjoyed delicious lunch from their restaurant and they had good choice of bar menu too. The hotel staffs are very polite, attentive and helpful. I really loved the hotel.

The door of the room which they had provided me was not opening then they have changed our room by saying that ”your room is upgraded and we are providing you the premium room. After few hours when were sleeping after a long flight they were asking us to change the room, i told them we'll do it later but still they were asking us to change next day when we asked to change it then they said that we don't have to change we can stay in the same room. But the point is when we were sleeping after a long journey they were asking us the change the room immediately. Hence earlier they said that our room is upgraded rather then that the stay was nice and the condition of the room was good. I would like to suggest them to make the menu prices down to avoid their guest to eat outside.

The rooms were huge and very clean. The good nature d staff were an icing on the cake. The location was good too. It was quite close to tourist attractions.

The hotel room was clean and comfortable, breakfast was pretty good. The best part of the hotel was the staff. They were very friendly and very accommodating. Would definitely recommend for anyone who wants to rest before / after a flight.

Breakfast is OK, the service is especially good. If you need anything, the waiter will send it directly to the table, which is very appropriate.

it is a good property .Food spread was limited otherwise good place to stay again

It is a huge property. Rooms are big and airy. Staff are too good. Food is delicious. Little bit maintenance needed. It was completely fine with me for which i extended my stay here. Very prompt service. Finally, very safe place. I would recommend this place to my friends.

Very friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time